Thousands of former students at bankrupt for-profit schools run by ITT, Corinthian Colleges, and others are still on the hook for millions of dollars in student loans, even though the Department of Education approved their claims for a refund. Now, lawmakers want Education Secretary Betsy DeVos to explain why. [More]
student loans
Lawmakers Ask Education Secretary DeVos To Explain Delayed Loan Forgiveness For ITT, Corinthian Students
By 5.18.17 — Updated: 5.25.17
Trump Administration Looking To End Student Loan Forgiveness Program
By 5.18.17
This October will mark the first time that student loan borrowers who have worked for 10 years with the government or a qualifying non-profit will be eligible to have their debts wiped clean. It may also be the last time, as the Trump administration is reportedly targeting this and other Department of Education repayment programs for elimination.
[More]
90% Of At-Risk Student Loan Borrowers Not Signed Up For Affordable Repayment Plans
By 5.16.17 — Updated: 5.25.17
Paying back tens of thousands of dollars in student loan can be difficult, and more than 1 million Americans defaulted on their federal student loans just last year. But why are nearly all of these same borrowers failing to take advantage of programs to help them avoid defaulting again? [More]
The System To Collect Defaulted Student Loans Is No Longer Functioning
By 5.5.17 — Updated: 5.9.17
Consumers who expected their student loan payments to be deducted from their bank accounts this month have reportedly found the funds untouched, and their calls to the companies unanswered thanks to a Department of Education’s order prohibiting the debt collection companies from working on default accounts in response to two lawsuits against the agency.
Complaints About Student Loan Servicing Increase In Nearly Every State
By 4.25.17 — Updated: 5.9.17
Newly released complaint data from the Consumer Financial Protection Bureau appears to support recent claims by nearly two-dozen states that Education Secretary Betsy DeVos may be making a big mistake by rolling back protections for student loan borrowers. [More]
21 Attorneys General Call Out Education Secretary DeVos For Removing Student Loan Protections
By 4.24.17 — Updated: 5.9.17
In response to the decision by Secretary of Education Betsy DeVos to roll back protections for student loan borrowers, a coalition of state attorneys general are accusing DeVos of failing America’s students. [More]
Not Too Late To Get Federal Loan Forgiveness, States Remind Corinthian Students
By 4.13.17 — Updated: 5.10.17
Earlier this week, Education Secretary Betsy DeVos rescinded relatively new federal guidelines intended to make the student loan repayment process more accurate and transparent. With the possibility that other federal student loan protections could face the same fate, the Attorneys General from dozens of states are reminding former students of defunct for-profit college chain Corinthian Colleges to apply for federal student loan discharges. [More]
Education Secretary DeVos Withdraws Protections For Student Loan Borrowers
By 4.11.17 — Updated: 5.10.17
Relatively new federal guidelines intended to to make the student loan repayment process more accurate and transparent have all been rescinded today by Secretary of Education Betsy DeVos — a move that consumer advocates says removes accountability for debt collectors and loan servicers. [More]
Navient Claims It’s Under No Obligation To Help Student Loan Borrowers
By 4.3.17 — Updated: 5.10.17
Navient, the largest student loan servicer in the country, is here to simply collect your monthly education loan payments, not help you find ways to more easily afford those payments. [More]
Student Loan Debt Collectors Not Eager To Charge Fees Reinstated By Trump Administration
By 3.30.17
The Department of Education recently advised companies that collect debt on billions of dollars in outstanding federal student loans that they can once again charge a large penalty fee to defaulted borrowers. However, the collectors — even one that is currently suing the government for the right to charge this fee — now say they will not automatically add thousands of dollars in additional debt to loans in default. [More]
Complaints About Student Loan Servicing Increased 429% In Past Year
By 3.28.17 — Updated: 5.10.17
In the past year, federal regulators and consumer advocates have highlighted issues with student loans and the servicing of these often crippling debts: from finding that educational loans continue to haunt older borrowers, to suing Navient, the largest student loan servicing company. Because of this, it might not come as much of a surprise that the number of complaints the Consumer Financial Protection Bureau received related to student loans has skyrocketed. [More]
Former Lobbyist, Son Of Student Loan Debt-Collector, Resigns From Dept. Of Education
By 3.22.17
In our recent story on the Trump administration’s decision to roll back protections for potentially millions of student loan borrowers, we also told you about new Department of Education advisor Taylor Hansen, a former lobbyist for the for-profit college industry whose father is the CEO of a student loan debt collection company that has been suing Taylor’s new employer since 2015 for the right to charge thousands of dollars in fees to people who are already having trouble paying back their loans. Now comes news that Hansen’s brief life as a federal employee has come to an end. [More]
Trump Administration Eases Restriction On Student Loan Debt Collectors
By 3.17.17
The Department of Education has told federal student loan debt collectors that they are to ignore previous guidance that restricted the fees they could charge to borrowers who defaulted on their loans — even if they immediately enter into repayment programs. [More]
More Than 1.1M Federal Student Loan Borrowers Entered Default Last Year
By 3.15.17 — Updated: 5.10.17
With the cost of college tuition continuing to increase, it likely comes as no surprise that more borrowers are finding themselves in default. In 2016 alone, 1.1 million borrowers entered default for their federal student loans. [More]
Student Loan Giant Navient Sued By CFPB & Two States Over Alleged Illegal Practices
By 1.18.17
Eighteen months after Sallie Mae spin-off Navient revealed that its wholly-owned subsidiary Navient Solutions Inc could one day be on the receiving end of a federal lawsuit related to its student loans servicing practices, the day has come to pass. The Consumer Financial Protection Bureau, along with two states, filed lawsuits against the nation’s largest student loan company for allegedly cheating borrowers out of repayment rights. [More]
Student Loan Servicing Issues Contribute To Older Borrowers’ Defaults
By 1.5.17
In 2015, nearly 40% of all federal student loan borrowers over the age of 65 were in default, thanks in part to issues they faced when it came to the servicing of their debts, including problems enrolling in income-driven repayment plans and accessing protections as co-signers. [More]
Lawsuit: Government Illegally Garnishes Disability Benefits To Repay Student Loans
By 12.30.16
Earlier this month, a Government Accountability Office report found that $171 million was garnished from older Americans’ Social Security benefits in order to repay federal student loan debts. Now, one of those borrowers is suing several government agencies accusing them of taking money from his monthly disability checks despite the fact he was eligible for a student loan discharge. [More]
Student Loan Repayment Programs Will Eventually Forgive $108B In Debt
By 11.30.16 — Updated: 12.2.16
While several recent reports have suggested that many student loan borrowers face needless hurdles when trying to reduce their monthly payments through the Department of Education’s income-driven repayment plans, a new study has found the programs are working and will eventually forgive $108 billion in outstanding student debt. [More]
