Unless you’ve been surfing Starbucks.com recently, you may not have noticed that something is missing — its online store. The Seattle-based coffee chain shut down its virtual shop on Sunday, citing a desire to focus on the customer experience in physical stores. [More]
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That Starbucks Pumpkin Spice Latte May Cost You More This Year
By 9.5.17
It’s that time of year again: Starbucks is kicking off pumpkin spice latte season by raising its prices for some U.S. customers. [More]
The Starbucks Pumpkin Spice Latte Doesn’t Really Come Back Earlier Every Year
By 9.1.17
If you’re like approximately one-third of the Consumerist staff in the office today, you can’t wait for the return of pumpkin spice lattes to Starbucks and other coffee places. If so, you’ll be delighted to hear that the beverage unofficially appears in Starbucks stores for the season today, as pumpkin spice everything sprouts in stores across the country. [More]
Mall Giant Sues Starbucks To Stop Planned Shutdown Of All Teavana Stores
By 8.28.17
Starbucks recently announced it would shut down all 379 locations of its boutique Teavana tea shops. Tea drinkers weren’t the only ones annoyed by the news. A huge shopping mall landlord whose properties currently house 1-in-5 Teavana stores is suing mad, taking Starbucks to court to halt the shutdown. [More]
Yes, There Really Is A Starbucks Everywhere You Look, And That’s A Problem For Starbucks
By 8.9.17
These days, it might feel like there’s a Starbucks on every corner. And while more stores sometimes translate to more customers and better sales, the ubiquity of Starbucks is turning into a bit of a problem for the Seattle-based chain as it struggles to compete — with itself. [More]
Scammer Posing As Starbucks Corporate Convinces Store Workers To Wire $2,600
By 8.9.17
A fraudster in South Carolina combined the tradition of pranking fast food restaurants with a new variation of the CEO scam last week, convincing employees at a Starbucks to give them all of the money in the store. [More]
Starbucks Isn’t Bad At Acquiring Businesses: It Just Doesn’t Want Them
By 8.1.17
Starbucks went on something of a buying binge five or six years ago, buying a healthy-lunch chain, an unhealthy-pastries chain, and a loose tea retailer. Since then, the coffee chain has shuttered all of these businesses, which it paid hundreds of millions of dollars for. Is Starbucks just really bad at picking companies to acquire? [More]
Starbucks Closing All Teavana Stores
By 7.28.17
It was almost five years ago that Starbucks paid $620 million to acquire mall tea chain Teavana, politely declining the $800 million tea tin upsell. While Teavana products are now for sale in every Starbucks cafe, including fruit-infused iced teas, the company announced this week that it will be closing the remaining Teavana retail stores over the coming year. [More]
Starbucks Expanding Nitro Cold Brew To Nearly 1,500 Locations This Year
By 7.14.17
If you’re itching for a taste of Starbuck’s Nitro Cold Brew, you might be in luck: The coffee chain is expanding the offering to nearly another 1,000 locations. [More]
Underpaid & Overstressed: 4 Things Starbucks Baristas Say Is Wrong With The Company
By 5.26.17
Millions of people count on Starbucks baristas to provide them with a jolt of caffeine each day, but those employees might be the ones truly in need of a little help: Baristas around the country are spilling the coffee beans on their employer, claiming they are overworked and strained thanks in part to the chain’s endless stream of pilot programs and new services. [More]
Starbucks Selling Coffee Ice Cubes In Two Cities
By 5.17.17
A cold cup of coffee — iced coffee or cold brew, whichever you fancy — can be a nice way to cold down and get that jolt of caffeine you need in the summer. But no one wants a watered down cup of joe. To remedy that untasty situation, Starbucks is testing ice cubes made of coffee. [More]
Starbucks Apologizes For Outage, Says All Stores Should Be Operational Again Soon
By 5.16.17 — Updated: 5.25.17
After Starbucks stores around the country had to shut down or give out free food when their payment system stopped working, the coffee giant says that most affected locations are back to normal and that all stores should be back online soon. [More]
Starbucks Registers Reportedly Down, Some Locations Giving Out Free Coffee
By 5.16.17 — Updated: 5.25.17
If you were able to pick up your morning cup of joe from Starbucks today count yourself lucky, as some of the coffee chain’s locations were closed Tuesday thanks to a reported payment system outage. [More]
Brooklyn Café Accuses Starbucks Of Copying ‘Unicorn’ Beverage Name
By 5.5.17
While the Unicorn Frappuccino has vanished from Starbucks stores, the beverage’s legacy continues in court. A coffee and juice café in Brooklyn claims that it was serving a much healthier brightly colored “Unicorn latte” at the end of last year, and is suing Starbucks for $10 million for trademark infringement. [More]
Starbucks Giving Out Rewards Stars For Bottled Beverages And K-Cups
By 5.4.17 — Updated: 5.9.17
One handy feature of the My Starbucks Rewards program is that you don’t have to actually go to a Starbucks. Customers can earn program “stars” for purchases of Starbucks branded bagged coffee that they brew at home. Now the program has expanded to more products. [More]
America Takes Out Its Frustrations On Starbucks’ Unicorn Frappuccino
By 4.20.17 — Updated: 5.9.17
When times are tough, it helps to have a punching bag on which you can safely take out your frustration. Whether it intended to or not, Starbucks has provided the world with a multicolored anger sponge: the Unicorn Frappuccino. [More]
More Than 160 Customers ‘Paid It Forward’ At One Starbucks Drive-Thru
By 4.19.17
Every once in a while generous consumers will “pay it forward” by buying their fellow customers coffee, diapers, lunch, or other items. These feel-good chains usually peter out after a few customers, but not for dozens of customers at one Pennsylvania Starbucks. [More]
Starbucks Testing Lunch In Chicago This Week
By 4.10.17
Starbucks may have missed out on gobbling up Panera, but that doesn’t mean the company is ditching lunch. Instead, the coffee chain will begin tests of a specific lunch menu in Chicago this week. [More]
