For stores that find it too expensive to hire floor employees that care or can actually tell you where an item is without being insolent and rude (we’re looking at you, Home Depot), your solution is here.
staples
This Threatening Staples Sign Misrepresents The Law
By 7.12.08
Staples is reminding Alabama consumers that state law requires them to use a hands-free device to talk on the phone while driving; which would be nice except Alabama is one of 45 states that has no such law.
FCC To Reevaluate "Embedded Advertising" On Television
By 6.30.08
The FCC has announced that they will be examining the practice of “embedded advertising” on television and will decide on what additional disclosure messages should be provided to protect the audience. This differs from simple product placement in that embedded advertising interweaves products into plot lines and dialogue, essentially, transforming a normal scene into an advertisement. The FCC contends that additional disclosure messages are necessary to protect viewers who may not be aware that advertisers are paying to have their products written into the plots of TV shows. Details, inside…
New York City: 86% Of Milk Sellers Are Price-Gouging Customers
By 6.7.08
Sorry New Yorkers, but according to the City Council, you’re overpaying for both rent and milk. Anyone charging more than $3.93 for a gallon—86% of the city’s milk sellers, from bodegas to Whole Foods—is violating the state’s milk price-gouging law.
Any Of These Phrases Should Have Alerted Staples That There Is A Problem Here. None Did.
By 4.1.08
(Thanks to Karen!)
Staples Rebuts "Charge Senior Citizen $390 For Basic Computer Repair" Post
By 3.5.08
Staples saw our recent post, “Staples Tries To Charge Senior Citizen $390 For Basic Computer Repair,” and Bob MacDonald, Staples VP of Technology Services, sent in the following rebuttal:
On behalf of Staples, and our entire team of EasyTechs, I wanted to respond to the recent post regarding an allegation that we attempted to charge a senior citizen for unnecessary computer repairs. We have spoken to those involved in this episode, including the store manager and the technician. (We were unable to contact the author of the post due to missing contact information, and our calls to the customer have not been returned.) The facts are these:
Milk Prices Up 23.2% In 2007
By 12.20.07
John Norris’ family is drinking a lot less milk these days. He said he considers the higher prices and has cut back on his kids’ milk consumption. But between work and family obligations, he still drives almost as much as he used to.
Patient Shoppers Screwed When Staples Opens Early For Some
By 11.23.07
Scott is pissed because he had his hopes geared up for a $99 Navigon 2100 portable GPS unit from Staples. All the advertising said the sale started at 6am. After dutifully waiting until 6am, he ordered the item Then he found out that some people had been calling in to the 1800 Staples # since 4 that morning, placing orders, and it was now out of stock. No GPS for Scott, who is now mad. If you advertise the heck out of a 6am starting time, you better make sure everyone abides by it. At least, unlike other shoppers across the nation, Scott was able to miss out on the doorbuster deal from the comfort, convenience, and warmth of his own home.
Milk Prices Hitting Record Highs, No End In Sight
By 8.13.07
Good news for the American Dairy Farmer, bad news for you: Milk prices are hitting record highs and there’s no end in sight as increased demand from new markets such as China and India drive prices through the roof.
1 Cent Back-To-School Deals At Staples
By 7.8.07
Staples has great deals on pencils, folders, glue, pencil cases, pencil sharpeners starting at 1 cent. Sale is from today through July 14th.
17 Confessions Of Staples Drones
By 6.27.07
14. Managers have coupons kept in the safe that they can use for dissatisfied customers. If you have a problem ask to speak to a manger and most of the time they will offer you some sort of discount on a product or a free service in the store.
Staples “That Was Easy” Actually is Easy
By 2.17.06
In a complete break of character, we present a short tale of a shoddy chair, a friendly Staples customer service representative and a no-hassle return policy faithfully executed. Shangri-la and the groove of one man’s beautiful behind, after the jump.
Staples’ Purported New Image Submission Program
By 2.6.06
An anonymous Staples employee updates us with information about Staples’s new image conversion program, which likely stems from the kerfuffle that occurred when people thought Staples was charging a per-file ‘setup’ fee to print files from disks.
