Dear Staples:

Thanks for your recent delivery of the items we ordered. Your drivers must know how to drive fast because it always arrives very fast and we think that’s swell. However, your shipping department might be drinking on the job or something because the amount of packaging used for our most recent order was ridiculous. You might want to go down there and check.

Here is the major malfunction:

The shipment was prepared such that each of the…

Item Number: 708146 –
Ampad Gold Fibre® Designer Series Top Wirebound Writing Pad, Brown, Wide Ruled, 8 1/2? x 11 3/4?
Quantity: 5 Price: $3.58

..that I ordered was packaged and shipped in a separate box. Are you kidding me? Its just too much for me to bear! In addition to being very un-environmental, shipping one NOTEBOOK in a box that measures 2 feet by 1 foot 2 inches is costly, perhaps costing US more money and YOU for certain. We dont pay you for shipping, so it’s not like it was a clever ruse to squeeze more money from this cash cow.

I am speechless! SEE attached photos of the carnage from ALL the packaging from the delivery. I ordered 41, no wait, 38 items from you and they were shipped in 8 different boxes, most of which I could fit in! And I am not a dwarf OR a child. Actually, 1 item is backordered so 37 items shipped. The other 3 items were catalogs that I have requested NOT to have delivered since I do all my ordering ONLINE. That’s 4.625 items per box. And the “items” were things like “pens” and “highlighters” not “Hummer engines” or “flat screen tv’s.” Is this some kind of joke? If so, it’s not funny Staples, not funny. Most of the items could have fit in one box. Didn’t YOU see An Inconvenient Truth like the rest of America?

Above: Large mess cleaned up by ME, not staples.

My Account Manager has been the most helpful and enthusiastic customer representative I have ever had the pleasure to interact with, but the firestorm-a-brewing right now may be enough to have cost you a customer. Silly Staples.

The amount of time I spent breaking down boxes and properly discarding those “plastic bubbles” used to cushion each individually boxed notebook was ridiculous. You have wasted my time Staples.

And I am very, very upset.

The stupid shipping gang is a menace to the environment. Bubblewrap makers gaze dreamily as Walmart, Crate & Barrel, and Staples strike fear into the hearts of forests everywhere. Does an insider want to let us know how these packaging nightmares, which are a waste to everyone but the shipping companies, make it out the door?

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