special delivery

UPS Appears To Have Stomped On This Package, Then Left It In The Rain

UPS Appears To Have Stomped On This Package, Then Left It In The Rain

You can’t blame Ju for being disappointed in the condition of the package that UPS left for him. They didn’t just abandon it on his doorstep on a rainy day. They also appear to have drop-kicked it and had a few elephants stomp on it for good measure.
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Heroic FedEx Guy Brings Own Truck For Snowy Delivery

Heroic FedEx Guy Brings Own Truck For Snowy Delivery

It’s not just pizza delivery guys who can be heroic. Ken lives on a rarely plowed dirt road, and a snowstorm made his house unreachable for most vehicles. That included the FedEx truck with a package meant for him on it. He planned to meet up with a driver elsewhere or pick up the package, but instead the driver employed his personal vehicle to forge through the snow and bring Ken his new monitor. [More]

This UPS Center's Package Pickup Could Not Be Much Less Pleasant Or Efficient

This UPS Center's Package Pickup Could Not Be Much Less Pleasant Or Efficient

Chantell thought that it would be simpler and more efficient to pick up a UPS package declared “undeliverable” at the shipper’s local facility near her home–a large city somewhere in the southern half of the country. Her experience at the local distribution center could be described as many things, but “simple” and “efficient” are not even close. [More]

Should I Have Given Back The iPad UPS Delivered Early?

Should I Have Given Back The iPad UPS Delivered Early?

Frederick tells Consumerist that he had an interesting dilemma yesterday. Another member of his household ordered an iPad, which showed up yesterday due to an error on UPS’s part. He accepted the package, then gave it back when the driver returned 45 minutes later, explaining that the delivery was a mistake. Would you have given it back? [More]

Should FedEx Have Walked Into My House To Deliver Package?

Should FedEx Have Walked Into My House To Deliver Package?

Sam had an odd experience with FedEx back in February. He writes that when he didn’t come to the door right away, instead of leaving the package on the porch, the deliveryman just opened the door and walked in. This confused Sam a bit, and he wrote to Consumerist asking what he should do. [More]