southwest airlines

Southwest Airlines

Southwest Airlines Thinks In-Air Concerts Are A Good Idea

Would you consider an in-air concert on your next flight an amenity, or something that would make you switch airlines? Southwest Airlines is continuing its series of concerts for captive audiences, partnering with Warner Music to have the label’s artists perform mini-concerts for Southwest’s passengers. [More]

Southwest Airlines Plans To Start Flying To Hawaii, Eventually

Southwest Airlines Plans To Start Flying To Hawaii, Eventually

Southwest Airlines put on its best floral shirt to announce that the (sometimes) lower-cost carrier intends to start offering service to Hawaii. But when those flights to the far-flung island state will begin remains a question. [More]

NBC Los Angeles

Woman Dragged Off Southwest Flight Disputes Airline’s Version Of Events

The woman who was forcibly removed from a Southwest Airlines flight last week — and later charged with disorderly conduct and a slew of other offenses — is now disputing the airline’s version of how the incident unfolded. [More]

NBC Los Angeles

Woman Forcibly Removed From Southwest Flight Charged With Disorderly Conduct

A woman forcibly removed from a Southwest Airlines flight earlier this week now faces a slew of charges following the incident.  [More]

NBC Los Angeles

Southwest Airlines Apologizes After Video Shows Woman Being Forcibly Removed From Plane

Southwest Airlines apologized today after a video made the rounds this week showing a passenger being forcefully removed from a plane.  [More]

NOAA

Here’s Which Airlines Are Capping Fares, Adding Flights For Travelers Fleeing Hurricane Maria

Hurricane Maria continues to gain momentum as it churns through the Caribbean, strengthening to a Category 5 storm after making landfall on the island of Dominica on Monday. Forecasters and safety officials are advising everyone in Puerto Rico and the Virgin Islands to get to safety, and so some airlines are capping fares for travelers trying to get out of the storm’s path. [More]

Southwest

Southwest Flies Plane Full Of Houston’s Homeless Animals To California Shelter

Dozens of animals stranded in Houston shelters following Hurricane Harvey are now awaiting new homes in San Diego after Southwest Airlines stepped in, flying an entire plane full of displaced animals and volunteers to their new city.  [More]

David Transier

Southwest Airlines Flies 500 Stranded Passengers Out Of Airport Closed By Hurricane

With the arrival of Hurricane Harvey in Texas this weekend, hundreds of Southwest Airlines customers were stranded on Sunday after Houston Hobby Airport closed — so the airline decided to just fly those folks out of there. [More]

DieselDemon

Southwest Offering Frequent Flyers Reward Miles To Make Up For Ongoing Glitch

While Southwest Airlines continues to grapple with a glitch that’s denying its top tier of frequent flyers prime boarding assignments, the carrier is offering up another apology by way of free rewards miles. [More]

c x 2

Southwest Promises To Fix Glitch That Scraps Priority Boarding For Frequent Fliers

Although there’s no first-class seating on Southwest Airlines, members in the top tiers of the carrier’s frequent flier program do get one important perk when it comes time to get on the plane: Priority boarding, which means that they’re usually among the first in line. But a recent glitch has taken that benefit away for many passengers lately, ticking a lot of them off in the process. [More]

David Transier

Southwest Employee Personally Drives Missing Bag To Cancer Patient’s Home

A Southwest Airlines employee saved the day for a Pittsburgh woman after the bag containing items she needed for chemotherapy treatment the next day failed to arrive at the airport. [More]

John Kittelsrud

Bumping Rates On Airlines Fall After Carriers Change Overbooking Policies

You might remember a little incident on a United Airlines flight back in April in which a ticketed passenger was forcefully removed from a flight after he refused to give up his seat. That incident resulted in several airlines changing their policies related to overbooking flights, and the results of those changes are starting to show: The number of passengers bumped from U.S. airlines is at its lowest level in more than a decade.  [More]

KTRK

Sewage Leak Splashes Hundreds Of Checked Bags At Nashville Airport

Yesterday morning, water from a restroom directly above the baggage handling area at Nashville’s airport leaked through the floor and onto hundreds of bags below. While the water came from a plugged toilet, officials treated it as sewage, and removed 380 bags from Southwest flights that were on the carousel to check for, um, dampness. [More]

David Transier

Southwest Airlines Reducing Flights To Cuba

In light of the Trump administration’s decision to further restrict travel to Cuba, Southwest Airlines has decided to scale back the number of flights it offers to the island nation. [More]

DieselDemon

Southwest Airlines Flight Diverted After Passenger Tries To Open Exit Door In Mid-Air

A Southwest Airlines flight from Los Angeles to Houston had to make an unscheduled landing in Corpus Christi, TX, after an unruly passenger tried to open the emergency exit door while the plane was in the air. [More]

David Transier

Southwest Remembers Jets Have Two Doors So People Exit Plane Faster

Have you ever been near the back of a plane, waiting for the line of exiting passengers to start moving when you remember, “Hey, there’s another door back here! Maybe we could use that and speed things up?” Looks like Southwest has had the same epiphany. [More]

CBS Chicago

Passenger Kicked Off Southwest Flight Tries To Run Back On Plane, Gets Tackled Instead

A man who was kicked off a Southwest Airlines flight last night was not going to take no for an answer, and apparently thought he could somehow run his way back onto the plane. He was mistaken. [More]

DieselDemon

Same-Sex Couple With 3 Kids Claims Southwest Denied Them Family Boarding Privileges

Two Florida dads traveling with their three children say that Southwest Airlines staff would not allow their group to pre-board a flight with other families traveling on the same plane. [More]