Apparently unable to send out more than one e-mail per day, printing company Shutterfly sent out an apology this morning for yesterday’s mailing. That marketing blast congratulated what appears to be their entire mailing list on their new babies. This confused many people who have older kids or no children at all, but was deeply upsetting to recipients currently dealing with infertility or mourning a miscarriage. [More]
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When UPS Teams Up With USPS, Your Package Magically Travels To 29 States And Back-And-Forth Through Time
By 6.6.13
Consumerist Reader Jocelyn went online today to check on the shipping status of her Shutterfly order, only to find that UPS and the U.S. Postal Service had managed to fold space and time, somehow sending her package to 78 different locations in 29 states (and Washington, D.C.), all while going back and forth through time. [More]
How Does Shutterfly Still Exist?
By 1.8.13 — Updated: 1.9.13
More than one thousand online photo-printing services have entered the marketplace in the history of the Web. Only a few remain. The most successful survivor is Shutterfly, founded in 1999. The 16 billion pictures currently sitting on Shutterfly’s servers aren’t your garden-variety snapshots of sandwiches and shoes. The pictures on Shutterfly are treasured images, and destined to decorate photobooks, prints, calendars, wall decals, mugs, greeting cards, and other items. [More]
I Don't Appreciate Your Bubbly Excitement About Death, Shutterfly
By 5.11.12
Perhaps Shutterfly should rethink the automated shipping confirmation it’s sending out — especially since not every occasion one might order a card for is a time for celebration. Consumerist reader Ron was a bit unsettled over the email he received from the photo product company after he ordered a card for a somber life event. [More]
Webloyalty Settles With NY AG For $5.2 Mil
By 9.24.10
Online “marketing” company Webloyalty has settled with the New York AG for $5.2 mil. You know how when you buy movie tickets and at the end it says, “You won a free $10 gift certificate!” And then if you read the small print it says that if you accept the gift certificate you get signed up for a discount club that charges a monthly fee? Yeah, that was their game. [More]
Kodak Gallery Holds Photos Hostage, Then Deletes Them
By 6.2.09
A lot of people out there on the Interwebs apparently didn’t read our article about Kodak Gallery, and their photos were deleted from Gallery starting two weeks ago if they didn’t either pay up or make a photo print purchase. Many customers were fully aware of the deadline, but since Kodak provided no easy way to export full-size photos from the galleries, they were forced to download thousands of files one. at. a. time.
Kodak Gallery Improves Its Photo Storage Policies, Becomes A Valid Option Again
By 4.18.09
We recently trashed Kodak Gallery, and rightly so, for providing the least value of any online photo storage/printing service. Now we take that back, because with a simple change to their terms, they’ve suddenly become a viable choice again—provided you meet a couple of conditions.
Kodak's Overpriced Photo Site Will Delete Your Photos If You Don't Spend Money
By 3.23.09
Kodak Gallery is a poor choice for online photo storage. As of this month, they’ve changed their storage policy so that now you must spend a minimum amount—$4.99 or $19.99, depending on whether you’re under or over 2GB of storage—every 12 months or your pics will be deleted. By comparison, Shutterfly has no minimum spending requirement and unlimited storage.
