security

Try These Search Terms If You Want Some Malware

Try These Search Terms If You Want Some Malware

Computer virus company McAfee has assembled a list of the top search keywords that are most commonly linked to malware exposure. The winning phrases are: word unscrambler, lyrics, myspace, free music downloads, phelps, game cheats, printable fill-in puzzles, free ringtones and solitaire. In addition, the general categories that are considered riskiest are: screen savers, free games, work from home, Olympics, videos, celebrities, music and news.

American Express Keeps Emailing Sensitive Customer Info To A Random Stranger

American Express Keeps Emailing Sensitive Customer Info To A Random Stranger

We’re starting to think Amex doesn’t take this whole “data security” thing very seriously. First they confused a customer, and us, a few months ago with their random confirmation phone call, where they demanded a customer turn over bank account information over the phone without giving him a way to verify they were really Amex. Now a reader says the company has “for years” been sending him someone else’s account info via email, including the customer’s name and the last 5 digits of his account number. J.R. writes, “Seriously, I’ve seen better security on a video game forum.”

Here's An Example Of A Phishing Attempt On A Steam Account

Here's An Example Of A Phishing Attempt On A Steam Account

Back in March we posted a warning about thieves masquerading as Steam in order to get into customers’ accounts and download games to resell. One reader, Richard, just received this special “alert” on his Steam IM pane this evening.

Credit Card Processors Launch A New Strategy To Defeat Theft

Credit Card Processors Launch A New Strategy To Defeat Theft

This fall, credit card processors will being rolling out a new approach to preventing data theft, based on the assumption that it’s impossible to thwart every attack. Instead of keeping 100% of criminals out, they’ll segment and encrypt the data into such small chunks that it will no longer be a cost-effective crime.

The IRS Isn't Sure Who They Hired Or Why Your Sensitive Tax Documents Are Filed In Dumpsters

The IRS Isn't Sure Who They Hired Or Why Your Sensitive Tax Documents Are Filed In Dumpsters

Here are three things you didn’t want to know: 1) The IRS doesn’t always conduct background checks on the employees contracted to handle your sensitive tax documents; 2) Those contracted employees regularly toss your sensitive tax documents into dumpsters without first shedding them; 3) The IRS doesn’t really know who’s in charge of conducting background checks on contracted employees, or who’s responsible for keeping your sensitive tax documents shredded and out of dumpsters. At least that’s what the Treasury Inspector General‘s office uncovered when it audited everyone’s favorite auditors.

REI Says ATM Photographer Is Welcome In Their Store Any Time

REI Says ATM Photographer Is Welcome In Their Store Any Time

REI’s Director of Corporate Communications contacted us with an official statement about the recent showdown between two Loomis security guards and a customer with an iPhone at one of their Seattle stores. She says despite the document Shane says he was forced to sign at the police station, he is not banned from their stores. Below is REI’s official statement.

Here's A Phishing Site Disguised To Trick Wells Fargo Customers

Here's A Phishing Site Disguised To Trick Wells Fargo Customers

Freddie writes that his friend was tricked by a phishing email. All the warning signs were there to tip off his friend—an email saying he needed to click a link, a suspicious url, a page asking for his login info—but he clicked and entered the info anyway. Please do not be like Freddie’s friend, who is now probably on the phone with the real Wells Fargo trying to get his account number changed.

Don't Move House If You Have An Amex Card

Don't Move House If You Have An Amex Card

Here’s a cautionary tale from a Consumerist reader whose credit card company contacted his out-of-date phone number and got authorization for a $4000 spending spree. withdrew thousands of dollars from his bank account for a payment he had supposedly scheduled and then OK’d over the phone. The problem? He hadn’t scheduled it, that wasn’t him on the phone, and that wasn’t his phone number.

Loomis Rent-A-Cops Have Shopper Cuffed, Hauled Away Over ATM Photo

Loomis Rent-A-Cops Have Shopper Cuffed, Hauled Away Over ATM Photo

While Shane was standing in the customer service line at a Seattle REI, he watched two Loomis employees open and change out the cash in an ATM machine. Shane took a photo of them with his iPhone. This apparently freaked out the Loomis guards, the REI security staff, and then the Seattle police, who put handcuffs on Shane, drove him to the police station, and then made him sign a statement that he wouldn’t return to a REI store for a year. You might have noticed in that summary that they didn’t actually bring any charges against him, which should make it clear to anyone who wants to side with the faux Po-Po that what Shane did wasn’t illegal, that the rent-a-cops should be fired, and that REI and Loomis owe Shane a big apology.

8 Million Patient Records Stolen From Virginia State Database, Held For Ransom

8 Million Patient Records Stolen From Virginia State Database, Held For Ransom

The Washington Post says that a hacker encrypted 8 million patient prescription records from a Virginia state website last week, deleted the backups, and replaced the home page with a ransom note. If the state doesn’t pay $10 million within 7 days, the hacker has threatened to sell the data to the highest bidder.

Returning These Games To Best Buy Could Get A Little Awkward

Returning These Games To Best Buy Could Get A Little Awkward

Reader Charlton went to Best Buy to buy some games. He successfully accomplished his task, only to find that opening his purchase was going to be a little difficult.

Maybe This Ticketmaster Captcha Will Convince You To Rethink That Overpriced Concert

Maybe This Ticketmaster Captcha Will Convince You To Rethink That Overpriced Concert

This is what must pass for an existential howl from a guilt-racked corporate monster.

Make Sure You Secure Your Smartphone

Make Sure You Secure Your Smartphone

Do you own an iPhone, G1, Blackberry, Windows or Nokia smartphone? Fancy phones are a nice target for thieves, and unfortunately they’re often packed with sensitive information that can be too easily accessed and exploited. Why not take the time this weekend to make sure it’s secure?

Personal Finance Columnist's Financial Advisor Accused Of Fraud

Personal Finance Columnist's Financial Advisor Accused Of Fraud

Last week, New York Times personal finance columnist Ron Lieber discovered that his family’s financial planner was being investigated for fraud, because millions of dollars had been transferred out of clients’ accounts without authorization. What’s funny is Lieber found the financial planner while writing a column on how to comparison shop for one.

Free iPhone App Improves Paypal And EBay Security

Free iPhone App Improves Paypal And EBay Security

We’ve posted before about security keys—those little digital keyfobs that generate expiring security codes over and over and make it incredibly hard for someone to gain unauthorized access to your account. They’re a great idea, and now if you own an iPhone you can install a Verisign app that will work with Paypal and eBay, as well as about two dozen lesser known sites. It’s probably the easiest step you can take to vastly improve security on those accounts.

Traveler Arrested For Bathroom Emergency On Delta Flight

Traveler Arrested For Bathroom Emergency On Delta Flight

Is there a worse place to have sudden diarrhea than on an airplane? Well, yes, and that would be on a water slide, but let’s stay with the airplane for a bit. Joao Correa was on a Delta Airlines flight from Honduras to Atlanta last week when something bad happened down below, and he had to immediately use the bathroom. Unfortunately, there was a drink cart blocking his way and the flight attendants wouldn’t let him by.

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It turns out that weird evening bank verification call from AmEx was legit. Brandon wrote back, “After reading all the comments on Consumerist, it stoked my fear of fraud even more, so I called Amex security. They verified the call was legitimate and was from American Express. It was just poor customer service after all.”

How To Easily Remember A Different Password For Every Site

How To Easily Remember A Different Password For Every Site

Everyone knows that one of the best ways to protect yourself from online security disasters is to use a different password for each account. But do you do it? Probably not, because at first glance it looks like an unreasonable burden, having to either remember dozens of unique passwords or having to keep them all written down somewhere (which in itself is a security risk). The website ideashower.com offers a simple way to create a unique, easy to remember password for every account.