samsung

Samsung To Make Google Play Default Music App On All Devices

Samsung To Make Google Play Default Music App On All Devices

If you’re planning to order one of Samsung’s new Galaxy S8 devices today, you’ll also be getting a little bit more — or at least Google hopes you do: Google Play Music streaming service will now be the default music app on Samsung devices.  [More]

Owner Of Samsung Galaxy S6 Active Says Phone Exploded On Nightstand; Wasn’t Being Charged

Owner Of Samsung Galaxy S6 Active Says Phone Exploded On Nightstand; Wasn’t Being Charged

Brianne says she woke up early Monday morning to a horrifying sight: Her Samsung Galaxy S6 Active was on fire next to her bed. Unlike many previous instances of phones smoldering or going up in flames, she says her device was not being charged or plugged into anything at the time. [More]

Samuel M. Livingston

The Code Running Millions Of Samsung Devices Is Full of Giant, Gaping Security Holes

The Internet of Things — the amorphous, rapidly-growing mass of devices that are always on and speaking to the great cloud — has never exactly been known for its great security practices. And according to one researcher, the system Samsung uses in everything from its TVs to its phones is “worst code I’ve ever seen,” containing multiple major vulnerabilities. [More]

You Can Apparently Fool Samsung Galaxy S8 Facial Recognition With A Photo

You Can Apparently Fool Samsung Galaxy S8 Facial Recognition With A Photo

A number of companies have turned to facial recognition as a way to offer customers another level of security: from MasterCard’s “selfie” verification to British Airways’ face-scanning boarding process. Now, Samsung is using the technology as a way to unlock its new Galaxy S8 smartphone, but it turns out the process may not be as secure as one would hope.  [More]

Eric Hauser

Samsung Store Catches Fire, Cause Unknown

As if Samsung hasn’t had enough problems involving explosions or fires when it comes to its devices: A fire began in the backroom of one of the company’s retail stores in Singapore early today.  [More]

Reddit

Samsung To Sell, Rent Refurbished Recalled Galaxy Note 7 Smartphones — But Not In The U.S.

Samsung has millions of recalled Note 7 smartphones sitting around gathering dust (and hopefully not exploding), and now the company says it may sell refurbished versions of the device (which, again, hopefully won’t explode), but that it won’t be selling these recycled products in the U.S. [More]

Why Are So Many Tech & Telecom Companies Bad At Respecting Your Privacy?

Why Are So Many Tech & Telecom Companies Bad At Respecting Your Privacy?

The 21st century world is all about data: who has it, how they use it, when they share it, and how much they make from selling it. Despite the proliferation of terms of service and privacy policies, the companies responsible for handling our data are largely doing a poor job of telling us what they do with it. [More]

Eric Hauser

Samsung Launches Bixby, Its Answer To Siri & Alexa

Move over Siri, Cortana, and Alexa, there’s a new voice-controlled artificially intelligent assistant in town: Samsung’s Bixby. [More]

Great Beyond

Google Says Android, Chrome Vulnerabilities Detailed In WikiLeaks Documents Resolved

A day after Apple and Samsung announced that they had fixed or were working to fix vulnerabilities referenced in WikiLeaks’ data dump of alleged “Vault 7” CIA documents, Google has followed suit, noting that it has addressed any exploitable vulnerabilities in its Android and Chrome OS devices. [More]

Andy Jones

Apple, Samsung Say They’ve Already Fixed Issues Revealed In WikiLeaks Documents

The recent WikiLeaks data dump of alleged “Vault 7” CIA documents put some people on edge. Did, as WikiLeaks contends, the government already have tools to remotely bypass encryption on iPhones or turn your Samsung TV into a listening device? For their part, Apple and Samsung say they have already fixed — or are working to fix — the vulnerabilities referenced in the leaked docs. [More]

Samsung Washing Machine Repair Woes? Tell Us About It

Samsung Washing Machine Repair Woes? Tell Us About It

Dozens of owners of Samsung’s recalled top-load washing machines have shared their frustration over the recall process, from difficulty in contacting the company to continuously canceled repair appointments. But there have also been consumers who were able to complete the recall. To that end, we’d like to hear about your experience after the repair.  [More]

CPSC

U.S. Safety Regulator: Dish Network Techs Shouldn’t Upsell TV Service While Fixing Samsung Washers

We recently reported that Samsung had contracted with Dish Network to do in-home repairs on the millions of Samsung top-loading washers recalled in 2016. We also heard from a number of people who said that the Dish techs tried to upsell them on satellite TV service while they were doing these washing machine repairs. Dish downplayed this sort of in-home marketing, but the U.S. Consumer Product Safety Commission says repair techs should be focused on their work. The CPSC also says it investigating at least one incident that appears to have occurred after a washer was repaired. [More]

Samsung Washing Machine Owners Complain Of New Problem After Recall Repair

Samsung Washing Machine Owners Complain Of New Problem After Recall Repair

In addition to the Samsung washing machine owners who say they have been unable to get their recalled appliance repaired, Consumerist has heard from owners who’ve successfully had their washers fixed, but now claim to face a new problem: The clothes are now soaking wet when they come out of the wash. [More]

Vanishing Rebate Checks, Canceled Appointments: Stories Of Samsung’s Turbulent Washer Recall

Vanishing Rebate Checks, Canceled Appointments: Stories Of Samsung’s Turbulent Washer Recall

Last November, Samsung recalled nearly 3 million top-loading washing machines amid complaints about violent vibrations, “explosions”, and one broken jaw. The company offered the choice of an in-home repair, a rebate on a new machine, or a complete refund for recently purchased machines. That was nearly four months ago, but a number of Samsung washer owners tells us they’ve been frustrated with whichever option they selected. [More]

CPSC

Why Is Samsung Sending A Dish Network Tech To Fix My Washing Machine?

The mechanic at your local garage might also be savvy enough to fix your furnace, but you probably wouldn’t expect the furnace company to send her out to your house to do a recall-related repair. So why is Samsung sending out Dish Network techs to fix defective Samsung washing machines? And why is Dish okay with techs using this opportunity to upsell satellite TV service? [More]

Eric Hauser

Samsung Vice Chair, Four Others Indicted On Bribery & Embezzlement Charges

A week after a South Korean court approved a warrant for the arrest of Samsung vice chairman Jay Y. Lee in connection with a bribery case, the executive and four others were officially indicted.  [More]

Adam Fagen

Court Grants Warrant For Samsung Vice Chair’s Arrest Related To Bribery Case

A month after Samsung’s vice chairman avoided arrest in connection with a South Korean bribery case, a court has approved a warrant for Jay Y. Lee’s arrest.  [More]

Eric Hauser

Samsung Trademarked “Hello” In Europe. But What Does It Mean?

Apple has the iPhone and Siri, Amazon has Echo and Alexa, and Google has Home and Ok Google. Now it appears that it is Samsung’s turn to wade into the connected device and virtual assistant world, as the tech giant recently filed a trademark in Europe for a system dubbed “Hello” that sounds a lot like the already crowded field of digital assistants. [More]