Kārlis Dambrāns

Overheating Samsung Tablet Blamed For Delta Flight Diversion

A Delta Air Lines flight was diverted over the weekend when a Samsung device overheated after being jammed between seats. But the device wasn’t the recently recalled Samsung Note 7 smartphone, it was an unspecified tablet from the device maker.  [More]

Samsung

What’s Going Wrong With Samsung Galaxy Note 7 Exchanges — And What You Can Do

Samsung issued an official recall of the defective, flammable, potentially exploding Galaxy Note 7 phone just over a week ago. Since then, consumers who own the defective devices have been trying to get the exchanges they’re due… but it’s not always going so well. [More]

Samsung

Samsung Galaxy Note 7 Owners Report Phone Exchange Program Not Going So Well

Nobody really wants their pocket to explode or their purse to catch fire. That’s bad. So owners of defective Samsung Galaxy Note 7 phones, which have a manufacturing defect in the battery that can lead it to catch fire or explode, have been told to exchange theirs. That, however, is proving much easier on paper than in reality. [More]

Authorities In Korea Order Samsung To X-Ray New Galaxy Note 7 Batteries

Authorities In Korea Order Samsung To X-Ray New Galaxy Note 7 Batteries

Samsung has now shipped out some replacement devices for recalled Galaxy Note 7 phones, with enough new phones to replace maybe half of the 1 million phones sold in the United States so far. Meanwhile, in Samsung’s home country of South Korea, the government has a relatively low-tech way to check the battery status of the high-tech phones: Samsung X-ray the batteries. [More]

Samsung

Sprint CEO: This Whole Note 7 Recall Thing Will Be Forgotten In 6 Months

Despite weeks of Samsung’s Galaxy Note 7 grabbing headlines — first for reports of exploding devices, then for the drawn-out process that eventually led to an official recall — at least one person thinks the whole controversy will be forgotten sooner rather than later. [More]

Samsung

Report: Samsung Rushed Galaxy Note 7 To Beat Predictable iPhone 7 To Market

The Galaxy Note 7 has been plagued by reports of fires and explosions almost since the day it launched. After a few tumultuous weeks and a “product exchange,” the phone finally received an official safety recall on Sept. 15. But Samsung’s been making smartphones for a while now. The previous iterations of the Galaxy Note, and the company’s other popular series, the Galaxy S, generally do not explode. So how did they blow it so badly on this one? [More]

Samsung U.S. President: Sorry About That Whole Exploding Note 7 Battery Thing; New Phones Coming 9/21

Samsung U.S. President: Sorry About That Whole Exploding Note 7 Battery Thing; New Phones Coming 9/21

Yesterday, two weeks after halting all sales of the Galaxy Note 7 following reports of exploding and overheating batteries, Samsung and the U.S. Consumer Product Safety Commission finally made the recall official yesterday afternoon. Now, the head of Samsung’s U.S. division is standing outside your window with a boombox over his head, playing an apology tune in the hope that you won’t go running into the arms of Apple. [More]

Samsung Galaxy Note 7 Recall Is Finally Official

Samsung

In late August, Samsung began delaying shipments of new Galaxy Note 7 phones amid reports of exploding and overheating devices. Then right before Labor Day it informally declared a sort-of recall without going through official channels or offering a proven remedy for the flaw. Now, two weeks later, the company has finally made the high-profile recall official. [More]

Samsung

Samsung Explains Battery Flaw Behind Overheated, Exploding Galaxy Note 7

Even though the Samsung Galaxy Note 7 has — as of Tuesday morning — yet to be officially recalled in the U.S., we now have a slightly better idea of the underlying flaw in the device’s battery that has resulted in dozens of incidents of Note 7s overheating or exploding. [More]

Reddit

Airlines Verbally Warning Passengers To Not Use Samsung Note 7 During Flights

Days after the Federal Aviation Administration put out a statement asking passengers not to use or charge their Samsung Galaxy Note 7 smartphones on a plane following reports of exploding and smoking devices, some travelers say airlines are taking additional steps to ensure those devices are turned off.  [More]

Samsung Phone Reportedly Explodes In Hand Of 6-Year-Old

Samsung Phone Reportedly Explodes In Hand Of 6-Year-Old

UPDATE: The NY Post has revised — without any mention of a correction — its original story to now clarify that the phone involved in this incident was not a Note 7, but apparently a lesser-known Samsung Galaxy phone, the Core Prime. We have corrected the story below to reflect this important change. [More]

Samsung

Samsung Changes Galaxy Note 7 Box After Non-Recall; Database Coming Next Week

Despite what headlines might say, the occasionally-exploding Samsung Galaxy Note 7 has not yet been recalled. Samsung has a “product exchange program” for owners of the device, and stores have been told not to sell it, but an official recall through the Consumer Products Safety Commission hasn’t yet happened. However, Samsung has announced how you’ll be able to tell which phones have the purportedly defective battery and which don’t. [More]

Federal Safety Commission Urges Samsung Galaxy Note 7 Owners To Stop Using, Charging Devices; Still No Official Recall

Federal Safety Commission Urges Samsung Galaxy Note 7 Owners To Stop Using, Charging Devices; Still No Official Recall

A week after Samsung said that it would eventually be recalling the recently released Galaxy Note 7 phones over reports of exploding and smoking devices, the tech giant has yet to finalize an official recall with the U.S. Consumer Product Safety Commission. Regardless, the CPSC is now publicly urging anyone who has one of these devices to stop using or charging their phone. [More]

Consumerist

Samsung Trying To Pay To Get Its Stuff Off Stranded Hanjin Ships

For more than a week, dozens of container ships operated by Hanjin Shipping have been stranded at sea after the company’s sudden bankruptcy filing, delaying deliveries for goods just as retailers are stocking up for the holiday shopping season. Now Samsung is asking a judge for help to get its stuff out of Hanjin’s hands. [More]

Reddit

FAA: Pretty Please Do Not Use Or Charge Your Exploding Samsung Galaxy Note 7 On A Plane

Exploding phones are never a good thing, unless maybe you’re writing a James Bond movie. But they’re an exceptionally bad thing in a crowded, high-pressure space where emergency workers can’t reach you… like an airplane. So the FAA is asking you, please, pretty please: if you have a Galaxy Note 7 could you, you know, not use it or charge it on your flight?

[More]

Reddit

FAA Considers Banning Samsung Galaxy Note 7; Another User Reports Explosion

Samsung still hasn’t officially recalled the Galaxy Note 7, its new smartphone that has a rare but very problematic issue with exploding batteries. While the company has admitted that the phones are defective and has an exchange program in place, it’s not an official recall through the Consumer Products Safety Commission. That’s a problem for the Federal Aviation Administration, since the phone would automatically be banned from planes if it had been recalled. It hasn’t, so it’s not. [More]

Samsung Announces “Product Exchange Program” For Galaxy Note 7 — But Don’t Call It A Recall

Samsung Announces “Product Exchange Program” For Galaxy Note 7 — But Don’t Call It A Recall

Despite confirming to media outlets earlier today that the Galaxy Note 7 would be “recalled” — implying that the company would soon go through official regulatory channels — Samsung has gone ahead and announced details of a “product exchange program” that is not, in actuality, an official recall. [More]

Samsung Will Recall Galaxy Note 7 After Reports Of Battery Explosions, Fires (But Hasn’t Done It Yet)

Samsung Will Recall Galaxy Note 7 After Reports Of Battery Explosions, Fires (But Hasn’t Done It Yet)