If you have a problem with Circuit City, and you’ve called customer service, and you’ve escalated to a supervisor, and maybe even hung up and tried a different person, and you’re still getting nowhere, here are some executive email addresses you could use to launch an Executive Email Carpet Bomb against Circuit City.
retail
Home Depot: The Women's Restroom Is A Good Place For This Sign
By 11.7.07
You know what? We’re just going to buy our own. Thanks.
Costco Is A Good Place To Buy Eyeglasses?
By 11.7.07
ABCNews asked a optometrist to write a bifocal prescription and have it filled at Costco, Target, LensCrafters and Walmart, then they asked him to rate the quality of the glasses.
28 Confessions Of A GameStop Shift Supervisor
By 11.6.07
20 Sites Where You Can Find Deals
By 11.6.07
Maybe you’re one of those people who will manage to actually follow through with the whole “home-made, simpler gift giving” concept this season. For the rest of you who don’t want to sit around making dolls and paper-mache serving dishes over the next six weeks, Kiplinger’s has a list of 20 sites to help you score the best prices on your holiday shopping this year.
Airports Are Being Transformed Into Shopping Malls
By 11.5.07
9/11 had an unforeseen consequence that likely annoys anti-Americans and cheers President “Shop For Freedom” Bush: it triggered an explosion of self-contained shopping malls at airports across the country. One airport consultant says, “All of the sudden, any airport … can be a retail opportunity. It really has turned into a very different environment than it was 10 or 20 years ago,” which is why so many large airports today look like compressed shopping malls instead of travel hubs.
GameStop's Golden Price Tags Mean Higher Value, Not "Used"
By 11.5.07
The great thing about a used game is someone else has already worked out all the bugs and made it better—at least, that’s what we assume this GameStop wants us to believe, since they’ve got the used version priced $5 more than the brand new one. That’s why the sticker is golden, see, to show that it’s more valuable.
Pricewarring With Walmart, Best Buy Replaces Backordered HD DVD Players With Upgraded Ones
By 11.5.07
Best Buy met one of Walmart’s “secret deals” punch for punch but soon found itself in a bind trying to go up against the discount retailer. Walmart was selling Toshiba HD-A2 HD DVD players for $98.97. BestBuy countered by dropping the price on theirs to $99.99. There was a run in-store and online quickly ran into backorders, backorders which would probably be never fulfilled, seeing as the Toshiba HD-A2 is a discontinued product. BestBuy could have told all the shoppers to shove it, but instead Best Buy said they would fulfill the orders with the HD-A3, retailing normally for $299.99.
Did Rite-Aid Kick Out A Gay Couple For Hugging?
By 11.2.07
Washington, D.C. is actually a pretty gay-friendly place—hell, even a few closeted types seem to find a way to make a living there. (Just a few.) But in early October a gay couple was thrown out of a Rite-Aid a few blocks away from the city’s traditional gay neighborhood for allegedly hugging each other in the store. According to them, while they were shopping, one of them hugged the other one from behind, and the store manager ran up and shouted, “Get out! Get out!” A few seconds later, the security guard told them they had to leave, although he said he didn’t know the reason why. The manager, Denny Getachew, won’t comment, and Rite Aid spokesperson told the local gay magazine, “We are looking into this matter, and we will take disciplinary action if need be.”
Walmart: "Black Friday" Is Now This Friday, Thanksgiving Surrenders
By 10.31.07
Walmart is moving “Black Friday” to this Friday in a desperate attempt to make some money this holiday season. Never mind that this “holiday season” is weeks away. Black Friday is here, folks.
Amy Poehler And Will Arnett Attempt To Save The Gap
By 10.31.07
According to OK! magazine, Amy Poehler of Saturday Night Live and husband, Will Arnett, from Arrested Development are the latest celebrities to attempt to save the GAP by wearing its clothing in advertisements.
Children's Place Store Closes Again After Another Scabies Outbreak
By 10.30.07
Scabies! The Children’s Place store at Brookfield Square Mall, in Brookfield, WI has closed again after employees again became infected with the scabies.
Best Buy Charges $10 More For Opened Hard Drive
By 10.30.07
It’s always important to check the price tags in the store to make sure you’re not getting ripped off. Alan writes:
I was in Best Buy yesterday, purchasing an external hard drive at Best Buy, and caught this little pricing glitch. Nothing like paying an extra $10 and not even getting the original packaging or the “new out of the box” feeling.
Hey maybe that’s the fee for insuring that there’s actually a hard drive inside instead of ceramic bath tiles.
Kmart Worker Who Put Rat Poison In Ground Beef Sentenced To 1 Year House Arrest
By 10.30.07
The pissed off Kmart worker who tried to get revenge against the store by putting rat poison in the ground beef has been sentenced to a year of house arrest, plus $4,000 in restitution to Kmart.
By 10.30.07
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A Derby, Kansas Walmart was evacuated after an unknown substance caused 125 people to become nauseated and have difficulty breathing. “This is not a terrorist incident,” said Derby Fire Chief Brad Smith. They think one of the photo machines might have malfunctioned. [Wichita Eagle]
Consumers Grow Unhappier With Buying Cellphones
By 10.30.07
Customer satisfaction with buying cellphones at stores fell this year, reports J.D. Power and Associates in the recently released 2007 Wireless Retail Sales Satisfaction StudySM-Volume 2.
Best Buy Sells You A Box Of Bathroom Tiles Instead Of Hard Drive, Won't Issue Refund
By 10.29.07
Sam says that he went to BestBuy.com and bought a hard drive for in-store pick up. What he got was a box of bathroom tiles. Now Best Buy is saying he’d better take it up with manufacturer and that they’re not going to issue a refund and that Sam should just take his loss. We don’t think he should. We think it’s not legal to sell someone a box full of bathroom tiles instead of a hard drive.
Your Cash Isn't Good Enough For Apple's Precious iPhone
By 10.28.07
Four benjamins will no longer get you an iPhone, now that Apple is requiring credit cards for all iPhone purchases. The new policy, which is billed as an anti-piracy initiative, also prevents customers from buying more than two iPhones per visit. Apple claims the policy went into effect this Thursday, however we received the following tip more than a week ago:
