It’s not that UPS is ungrateful that all of us are shopping online so much and having items shipped to our homes. The problem is that making multiple stops in residential areas, dropping off only one package each time, is a lot less efficient than the business-to-business shipping that UPS was used to before Amazon Prime happened. That’s why the company is expanding its network of lockers, which allow 24-hour access to your packages without a delivery truck actually coming to your house. [More]
problem solving
UPS Installing A Bunch Of Lockers In Stores Because They’re Tired Of Driving To Your House
By 7.1.16
Qwest Has A Twitter Account, Wants To Hear From Customers With Problems
By 5.5.09
Monica, a Qwest representative, sent us an official declaration regarding yesterday’s post; she says that Qwest absolutely does not do any throttling. She also points out that if you have problems you can’t get resolved, try the Twitter route. Their official page is http://twitter.com/talktoqwest.
IKEA Delivers Couch With Missing Cushion, Insists On Replacing Entire Couch
By 8.24.08
We’ve all received IKEA furniture missing screws, but Marc received a couch missing an entire seat cushion. He figured IKEA would quickly hand over a replacement once he pointed out their obvious mistake. Nope! Several employees helpfully explained that the cushion “comes with the couch,” and that finding a replacement was “impossible.” A resourcefully inept manager finally resolved the situation by insisting that they replace the entire couch.
Solve Problems On Cruise Ships By Staging A Mutiny!
By 12.16.07
When storms force your cruise to skip ports of call, don’t sit idly in your cabin watching the whitecaps break menacingly against the ship. Go find your fellow passengers and stage a mutiny! At least that is what passengers onboard the Sapphire Princess did when two typhoons kept the ship from planned port calls in Vietnam, Japan, and Taiwan.
At one point, with passengers assembled in the ship’s theater, she said, “the attorney jumped up and grabbed the microphone away from the assistant cruise director and said: ‘We’re taking over the stage! We have a petition!'”
