Jasper got a notice in the mail about marketing from Bank of America, so he called them up to opt-out. After agreeing to stop spamming him, the Bank of America CSR launched into a sales pitch for their “credit protection” services…
privacy
Bank Of America Gives You A Sales Pitch When You Call To Ask Them To Stop Giving You Sales Pitches
By 7.9.08
"Apple Just Gave Out My Apple ID Password Because Someone Asked"
By 7.8.08
All the security in the world can be rendered useless by human error, it seems. Marko Karppinen, a software designer, says Apple gave his password to someone who simply emailed them and asked for it.
Curves Leaves Working Computer Full Of Personal Information In An Office Dumpster
By 7.4.08
UPDATE: Adam has been in contact with the owners and has posted an update on his site.
Judge Orders Google To Turn Over All YouTube User Data To Viacom
By 7.3.08
Wired’s Threat Level blog says that the judge in the Viacom/Google lawsuit has made a ruling forcing Google to turn over “every record of every video watched by YouTube users, including users’ names and IP addresses,” to Viacom.
Montgomery Ward's Hacked 6 Months Ago, But Victims Weren't Told
By 6.30.08
Somewhere between 51,000 and 200,000 records were stolen from Montgomery Ward’s servers last December—the company says it’s the smaller number, but CardCops, the group that spotted the hack in the first place, “spotted hackers touting the sale of 200,000 payment cards belonging to one merchant” in June, which is how the story became public. Montgomery Wards knew about the breach when it happened, and although they reported the crime to federal investigators, they didn’t tell any of the victims. The CEO of Direct Marketing Services, which owns the Montgomery Ward name, told the Associated Press that after he alerted investigators he felt his company “had met its obligations.”
AT&T Turns That Whole Warrantless Wiretapping Thing Into A Hilarious Marketing Joke
By 6.28.08
Meet Ms. Suspicious, a member of the “Online Liberation Movement.” According to AT&T, Ms. Suspicious “has nothing to hide,” so she certainly won’t mind when AT&T and their traitorous telecom buddies trash the Constitution and violate her right to privacy!
Charter Announces It Will Abandon User Tracking
By 6.25.08
Last month we reported on Charter Communications’ plan to start tracking its users internet activity in order to serve more targeted ads. Charter claimed customers could opt-out of the service, but a reader reviewed Charter’s opt-out method and discovered that even if you said no, you would still be tracked. Yesterday Charter announced it was abandoning the program and will not track its customers’ activities after all—at least for the immediate future.
Privacy: What It's Like To Fly With No ID Under The TSA's New Regulations
By 6.23.08
David becomes our first reader to fly under the TSA’s new ID policy. Formerly, if you refused or were unable to show ID you could still fly — but were required to undergo secondary screening by the TSA. Now they’ve altered their position slightly– fliers who willingly refuse to show ID are now barred from flying. The new rule went into effect over the weekend, and David says that in order to board the plane after forgetting his driver’s license he had to answer questions about his political party affiliation and previous addresses.
Use Your Credit Card At A Marriage Counselor, See Your Limit Get Reduced
By 6.19.08
The FTC claims that CompuCredit didn’t properly disclose that it monitored spending and cut credit lines if consumers used their cards at certain places. Among them: tire and retreading shops, massage parlors, bars, billiard halls, and marriage counseling offices. “What they didn’t say was that you could be punished for specific kinds of purchases.”
Mastercard Says Merchants Can't Require Additional ID, Except In Specific Circumstances
By 6.13.08
A MasterCard spokesperson has confirmed, just like we’ve been telling you all along, that a store cannot refuse to sell you something solely because you refuse to provide additional identification along with your MasterCard. The only time it’s ok is if it’s required for shipping, or when you’re at a gas pump or making orders via internet, phone, or mail, in which case they can use the MasterCard Address Verification System (AVS). But if you’re in a store, right in front of them, in the flesh, it violates their MasterCard merchant agreement. Consumers experiencing this can fill out a Merchant Violation form found in the FAQ/Contact US part of Mastercard.com. Full statement, inside…
By 6.12.08
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Another article about Facebook applications and their scary privacy implications. Why does a Sudoku puzzle need to know that you have two kids? [Washington Post]
Do You Have Any Naked Pictures Of Your Mother? The TSA Does
By 6.11.08
The TSA recently announced that airport security scanners which can see under clothing are being installed at 10 U.S. airports, according to the AFP. Travelers will enter glass booths while a 3-dimensional full-body image is rendered using “millimeter waves.” Because the image gives a clear representation of travelers’ bodies and genitalia, it has some people concerned about their privacy. More, inside…
Lawsuit: Comcast Leaked Customer's Banking Info After She Sent Check For "My Right Arm"
By 6.6.08
A woman who sent a sarcastic payment to the “Comcast Vampires” for “My Right Arm” is suing because she says Comcast employees posted a copy of her unredacted check on the internet. She says she was alerted to the security breach by a stranger from Colorado who received the check in an email that said: “This is too funny not to pass on. This is an actual payment we received via yesterdays mail.”
Oops! Verizon Sells 12,500 Unlisted Phone Numbers And Addresses
By 6.3.08
Verizon announced last week that they accidentally sold over 12,500 private addresses and phone numbers to a phone book company in West Virginia. “We certainly apologize to those customers whose numbers were published. … We’re taking accountability for that,” said a Verizon spokesman. Translation: they’re calling customers to let them know what happened, offering to change their phone numbers for free, and offering to pay the fee to have an unlisted number ($1.98 a month) for a year. Since this is the second time Verizon has made this mistake in the past four years, we wonder if “accountability” can also include taking steps to find out how the numbers keep getting offered up for sale.
Bank of America Calls Your Dad, Asks If He'd Like To Pay Your Bill For You
By 5.23.08
Reader Dan says Bank of America called his old address and gave out his account details to the person who answered the phone. Luckily, that person turned out to be his father, though Bank of America didn’t know that. Once they did know they were speaking to a relative, they asked Dan’s dad to pay his bill for him.
UPDATE: Charter Will Track Your Internet Activity Regardless Of Whether You Opt Out
By 5.20.08
Last week, we wrote about Charter’s decision to begin tracking its users internet activity and inserting targeted ads. One of our readers wrote in to let us know he discovered that Charter’s insecure opt-out solution—downloading a cookie that must be downloaded for each user and browser, and downloading it again whenever the cache is cleared—only blocks the ads from showing up; it doesn’t block Charter from monitoring users’ searches and web activity.
Pop Quiz: Can The Pizza Delivery Place Sell Your Personal Information Without Your Consent?
By 5.19.08
You need the express written consent of Major League Baseball to do pretty much anything to a baseball game, but does your pizza place need your permission to sell your personal information (name, address and phone number) to the highest bidder? Take a guess. The answer is inside. Cheating is easy, but in poor taste. (For the purposes of this quiz, you live in California.)
Charter To Begin Tracking Users' Searches And Inserting Targeted Ads
By 5.13.08
Charter Communications is sending letters to its customers informing them of an “enhanced online experience” that involves Charter monitoring its users’ searches and the websites they visit, and inserting targeted third-party ads based on their web activity. Charter, which serves nearly six million customers, is requiring users who want to keep their activity private to submit their personal information to Charter via an unencrypted form and download a privacy cookie that must be downloaded again each time a user clears his web cache or uses a different browser.
