Sears Holdings Corporation, parent company of Sears and Kmart, has recently been on a store-closing spree, seeking to lower its expenses to escape a looming retail death spiral. Today, the company announced the opening of a new appliances and mattresses concept store, while also informing employees that the company plans to close another 20 Sears department stores. [More]
now you sears now you don’t
Sears And Kmart Announce 150 Store Closures, Including The First Kmart
By 1.5.17
Last week, we shared a list of Kmart and Sears stores that we were able to confirm would be closing this spring. The list just grew, reaching a total of 108 Kmart locations and 42 Sears locations that will begin their store-closing sales this week. [More]
3 Hours Before Delivery, Sears Notices Your Stove Is Out Of Stock And Discontinued
By 1.13.11
Oh, Sears. Why don’t you understand that the point of commerce is to sell merchandise to your customers? Chad tells Consumerist ordered a set of appliances for his new home from Sears, with a delivery time 8 days in the future. Three hours before his delivery window, Sears called to let Chad know–oh, yeah, the stove that he ordered was discontinued. [More]
Why It Sucks To Be Sears Right Now
By 12.23.10
Five years after their merger, how are Sears and Kmart faring? Not so well. The company faces deteriorating stores in near-abandoned malls, fierce competition in nearly every category, locations that were prime retail space in about 1974, and snarky consumer bloggers that mock the company at every turn. Oh. [More]
How I Saved $145 At Sears By Checking In-Store Computer Kiosk
By 11.30.10
Leigh made the most of her idle time while waiting in line to buy a dishwasher at Sears. On a lark, she pulled up the product she was going to buy at a nearby kiosk and found it was listed $145 cheaper online than she was about to pay. She confronted the salesman, who was stunned by the price difference but gave her the lower price. [More]
When Sears Says It Has 'A Number Of Options Available,' It Means That Number Is 2
By 10.22.10
Sick of being bombarded by Sears’ rewards program spam, David went to opt out of the program. He was presented with this plethora of options of how to reduce his email load without cutting it off entirely. [More]
Sears Retracts Range Sale Email
By 1.26.10
Back in November, Sears sent out an email that offered an amazing TV deal, which it recanted with a follow-up email that began with “WHOOPS!” [More]
