A couple visiting the English seaside town of Blackpool only paid about $57 for their one-night hotel stay, but when they slammed the place with a TripAdvisor review that called it a “rotten, stinking hovel,” the hotel hit back with a $157 fine. [More]
non-disparagement clauses
Proposed Law Would Ban Penalties For Negative Online Reviews
By 9.17.14
Days after California Governor Jerry Brown signed a new state law outlawing the practice of using non-disparagement clauses to penalize consumers who complain about business transactions, a few members of the U.S. House of Representatives have introduced a similar piece of legislation that would ban this questionable practice in all states. [More]
Complain All You Want, California! State Outlaws Silly Non-Disparagement Clauses
By 9.10.14
In the wake of lawsuits over online retailers that try to charge customers huge fees for allegedly violating “non-disparagement” clauses that prohibit customers from complaining about their transactions, lawmakers in California have approved a bill outlawing the ridiculous practice. [More]
Couple Fined For Negative Review Tell Company To Make It Right Or Get Sued
By 11.25.13
Remember the husband and wife who were told they had to pay $3,500 and suffered credit damage after posting a negative review of a company online? Of course you do, because it’s all ridiculous for numerous reasons — all which have been pointed out in a letter from Public Citizen Litigation, which is representing Jen and John. [More]
