newegg

Icy Dock Offers You Rebate Or Warranty, But Not Both

Icy Dock Offers You Rebate Or Warranty, But Not Both

The fine print on this Ice Dock hard disk enclosure rebate (PDF) offered through Newegg says, at the very end, “Manufacturer’s warranty does not apply to ICY DOCK’s MIR Free Promotional items.”

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Here’s how the Newegg email address was spoofed on the Creative forum over the weekend: Creative has a security protocol in place where you have to verify your email address before you can post. However, after you publish a post you can go back and change your address to anything you like. You won’t be able to verify the spoofed address and therefore won’t be able to post anything new—but anything you already posted will now display the spoofed address. Maybe you can get Daniel_K to fix your forum boards, Creative. (Thanks to Jawaad!)

Newegg Doesn't Deliver PS3 With Spiderman 3, Blames Sony

Newegg Doesn't Deliver PS3 With Spiderman 3, Blames Sony

Okay, everyone together in Moe Szyslak’s voice: con_tinymoewhaaaaa.jpg “Whaaaaa?” We’re just as confused as you are. Newegg, which has one of the most stellar reputations of any retailer, online or b&m, apparently sent a customer a regular PS3 box instead of one with a Blu-ray copy of “Spiderman 3.” Here’s where it gets all evil alternate universe: when the customer called to complain, the CSR told him it wasn’t Newegg’s problem and for him to talk to Sony.
Update-3/7/08: Newegg contacted the OP and resolved the issue—see the OP’s comment below.

Newegg Honors Rebate For Out-Of-Business Company

Newegg Honors Rebate For Out-Of-Business Company

More praise for Newegg, one of those rare retailers with an exceptional customer service record. Andrea bought an Astar Electronics HDMI Player with DIVX and sent off her rebate request, but never received the promised rebate.

CompUSA Unaware of So-Called ‘Internet’

CompUSA Unaware of So-Called ‘Internet’

Rick CC’d us on a letter he wrote CompUSA after trying to get them to price match Linksys NSLU2 network storage drive. He could get the drive at Newegg for $84, versus CompUSA’s $100, but kinda wanted it that day instead of waiting for shipping. The clerk said they only price-match competitors in the area. As in, the geographic space surrounding the physical store.

Pith & Vinegar…and Ice Cream!

Pith & Vinegar…and Ice Cream!

• Mr Softee co-founder dead. Relatives, friends, spoke hardening in his old age. [1010Wins]

Buying Bargain Nokia Bears Bitter Ironies

Buying Bargain Nokia Bears Bitter Ironies

It’s time for The Consumerist to play matchmaker.

A Look Inside a Newegg Warehouse

Nerd nexus Anandtech.com has a look inside one of Newegg’s shipping and distribution centers, made especially interesting considering how consistently the online electronics retail giant is able to quickly put product in shoppers’ hands. Newegg is said to have an internal goal of getting every order into customers’ hands two days after they order online—no matter what method of shipping is chosen. In our experience, they hit that target more often than not.

Morning Deals Round Up

• Newegg has the Sennheiser PC 150 Headset, perfect for gaming or Skyping, for $30 after $10 off coupon code NYNG011006. Ships free, as well.

Morning Deals Round Up

• Sometimes the simple deals are the sweetest: Use the code “EM21HL30” for 30% off for purchases at FootLocker.com, including gift cards. [via Slickdeals]