newegg

What Happens When You Put A Tag Cloud On Your Customer Support Forum…

What Happens When You Put A Tag Cloud On Your Customer Support Forum…

…is that the conversational threads become very apparent. Full version inside of the Newegg forums screengrab. [More]

Customer Feels Bing-ed By Spontaneously Reduced New Egg/Microsoft Promotion

Customer Feels Bing-ed By Spontaneously Reduced New Egg/Microsoft Promotion

Richard thought he’d take advantage of a joint promotion between Microsoft’s Bing search engine and Newegg that gives you 10 percent refund via PayPal if you click on a Newegg banner on Bing.

CircuitCity.com Reborn As… Circuit City!

CircuitCity.com Reborn As… Circuit City!

CircuitCity.com is back, and it looks eerily familiar. The zombie website is now controlled by Systemax, the same folks who own Tiger Direct. Though the new site may look similar to the old, no doubt part of Systemax’s goal to keep alive a “proud brand that America has grown to count on,” it isn’t nearly as consumer-friendly as we would like…

Newegg Shocks The Hell Out Of You By Replacing Your Defective Keyboard

Newegg Shocks The Hell Out Of You By Replacing Your Defective Keyboard

Reader Patty is shocked that Newegg would send her another keyboard because the one she bought was defective. She’s stunned. She can’t believe it.

Belkin Caught Paying For Positive Reviews

Belkin Caught Paying For Positive Reviews

Belkin Business Development Representative Michael Bayard has been caught offering to pay anyone willing to leave perfect reviews of Belkin products on Amazon, Buy.com, and Newegg. Even worse, the highly unethical strategy seems to have worked—almost fifteen pages worth of Belkin products on Amazon have perfect five-star ratings.

Acer's Secret Business Model Somehow Involves Envelopes

Acer's Secret Business Model Somehow Involves Envelopes

To date I’ve received one batch of five flat pacs [and] one batch of seventeen flat pacs. Each flat pac has three restoration discs (for a total of 66 discs), none of the flat pacs I’ve received has contained the promised system disc.

Morning Deals

  • 6PM.com: DC Brand Shoes $20 + S/H, all sizes/styles, 856 to choose from
  • Nicorette: free pack of Nicorette White Ice Mint (warning, site is slow)
  • Circuit City: Panasonic SH-FX85 Wireless Multi-Room Speaker Kit for $44.96, requires in-store pickup

Highlights From Buxr

  • Hewlett Packard: $400 Off $999 or more for Desktop Purchase w/ coupon code: DT1158 (Good for 2250 uses)
  • NewEgg: Targus Notebook Wireless Optical Mouse for $8.99 w/ Free shipping after $20 off coupon code: EMCAKAKAK
  • Buy.com: Av Lab Solar Backpack Charger for $29.99 w/ Free shipping after rebate

Highlights From Dealhack

  • Best Buy: Toshiba Satellite Dual Core Notebook PC $500
  • Geeks.com: Canon Pixma iP6210D Color Inkjet Photo Printer $35 with Coupon
  • Musicnotes.com: 20% or 30% off Guitar Guru Interactive Lessons with Coupons

Morning Deals

  • HobbyLobby.com: 40% Off Hobby Lobby Printable Coupon (expires Sept 6)
  • Morning Deals

    • Amazon: 37 new coupon codes for September 2008
    • Google: Get Chrome for free, Google’s new super-minimal browser (still in beta, read review at Lifehacker)
    • Apple: Seven refurbished Apple Aluminum iMac Core 2 Duo Desktops from $949 each + free shipping

    Highlights From Dealhack

    • Newegg: Nikon Coolpix P60 8.1MP Camera $150 Shipped
    • Amazon: Save Extra $20 off Kellogg’s, Keebler & other Grocery Products
    • 1-800 Contacts: Save $20 to $80 + Bonus $5 off Contact Lenses with Coupon

    Highlights From Bargainist

    Highlights From Buxr

    • Amazon.com: Get three DVDs for $10 when you add all three to your Shopping Cart
    • Golden Gadgets: 2 Pack of 9 LED Aluminum Pocket water resistant Flashlight for $3.99 + Shipping ($2.02)
    • Newegg.com: A-DATA 16GB Flash Drive WHITE for $24.99 after $15 rebate!

    Morning Deals

    • Lenovo: Employee Pricing on ThinkPad and IdeaPad Notebooks, up to 42% off (login with passcode 536686)
    • Woot: Sandisk Clip 2GB MP3 Player for $19.99
    • Newegg: ESET NOD32 Antivirus Home Edition v3 for $14.99 (Best antivirus around, won’t slow down your computer)

    Highlights From Dealhack

    • Buy.com: Kingston 4GB USB 2.0 Portable Flash Drive $14 Shipped
    • Hanes.com: Save 15% off Complete Order on All Clothing
    • Vann’s: Sony FX820 Portable 8-inch DVD Player $150 Shipped

    Highlights From Bargainist

    Morning Deals

    • Newegg: Wii Fit with Balance Board, We Ski, and Hori Wii mat for $149.99
    • Apple: Buy a Mac, get an iPod touch for free after rebate
    • IKEA: Labor Day Sale, up to 50% off (in-store only)

    Highlights From Dealhack

    • Eastern Mountain Sports: Labor Day Sale Save up to 70% off
    • Amazon: Up to 50%+ off High Sierra Backpacks & Messenger Bags
    • Geeks: Kodak EasyShare V1003 10MP Digital Camera $90

    Highlights From Bargainist

    How Newegg Stopped Collecting New York State Tax

    How Newegg Stopped Collecting New York State Tax

    Reader Chris Schiffner pinged Newegg to see why and how they stopped collecting New York State tax. They sent him an answer, posted after the jump, but here’s the short story: A new New York law would have required internet retailers using affiliate marketing to collect sales tax, so Newegg “restructured its affiliate marketing program.” The new structure somehow avoids having to collect New York sales tax. Shrug. Whatever, New York geeks, rejoice!

    Hooray! Newegg Stops Collecting New York Sales Tax

    Hooray! Newegg Stops Collecting New York Sales Tax

    Reader Duke has forwarded us an email he got from Newegg explaining that as of yesterday they are no longer collecting New York state taxes. Hooray! Of course, you still have to pay your sales tax… but now it’s your responsibility.

    This "License Only” Version Of Office Is Packed Very Efficiently

    This "License Only” Version Of Office Is Packed Very Efficiently

    Today’s episode of everyone’s favorite post “Stupid Shipping Gang” is sure to be a crowd-pleaser! Newegg was concerned about Rob’s software license (Just a license. No discs.) being damaged so they shipped it in a box. With packing peanuts.

    Newegg.com Holds Woman's Account Hostage Until She Gets Her Brother To Reverse Chargeback

    Newegg.com Holds Woman's Account Hostage Until She Gets Her Brother To Reverse Chargeback

    Newegg seemed to think Jenn was responsible for her brother’s chargeback with them. When she tried to place an order using her own name and credit card number, but with the same shipping address as her brother, her account was suspended. Jenn figured she could resolve the problem with a conversation or two with Newegg’s customer service department, but as you’ll see from the transcript below, Newegg’s CSR blatantly says Jenn’s account won’t be approved until her brother reverses his chargeback.

    Amazon, Newegg Begin Collecting Sales Tax From Residents Of New York

    Amazon, Newegg Begin Collecting Sales Tax From Residents Of New York

    Despite filing a lawsuit to challenge a new law requiring websites that use affiliates based in NY (like Amazon) to collect sales tax from their NY customers, Amazon has registered with the state and is now collecting sales tax. Electronics retailer Newegg also began collecting tax from NY customers.

    UPDATE: Newegg's Reputation For Customer Service Remains Unbroken

    UPDATE: Newegg's Reputation For Customer Service Remains Unbroken

    If you read the story, “Beware Of Rotten Newegg Rebate,” you may remember the plight of reader RJ who submitted his $20 rebate information back in January and was getting the runaround from Newegg and the rebate company. RJ is now happy to learn that not only is Newegg giving him $20, they are giving him an extra $20 for his trouble, and not just store credit, real cash. Read Newegg’s letter, inside…

    Beware Of Rotten Newegg Rebate

    Beware Of Rotten Newegg Rebate

    Reader RJ purchased an Nvidia graphics card from Newegg and submitted his $20 rebate information in January. Nearly 5 months later, he is still waiting for his cash. He wrote to Newegg for answers but received a tepid reply. RJ’s letter and Newegg’s response, inside…