../../../..//2007/10/23/ben-popken-will-be-on/
Ben Popken will be on Fox Business News this morning at 7am Eastern, discussing ways to get out of your cellphone contract without early termination fee.
media whoring
By 10.10.07
../../../..//2007/10/10/our-readers-scuffle-with-directv/
Our reader’s scuffle with DirecTV over their “informational” robots calling her, despite being on their do-not-call list, got a mention in the New York Times this weekend. [NYT]
By 10.2.07
../../../..//2007/10/02/consumeristcom-was-mentioned-in-octobers/
Consumerist.com was mentioned in October’s s WIRED as being one of ten different items which are considered wired for the next 30 days. Act now, supplies are limited. [WIRED]
By 9.21.07
../../../..//2007/09/21/listen-to-nprs-wait-wait/
Listen to NPR’s “Wait Wait… Don’t Tell Me!” this Saturday to hear the mellifluous sound of Ben Popken’s voice. One of the quizzes will be to hear three customer service stories, and you have to guess which one is true. Ben will reveal the answer.
Clip Of Meghann On ABC's i-Caught
By 9.5.07
We think the online video can be effective escalation tool, as it were, as long as you’ve made reasonable efforts to contact the company and exhausted normal channels. The guidelines for making a good complaint still apply. That said, everytime you make a consumer complaint video, a new kitten is born.
Welcome, i-Caught Viewers
By 9.5.07
Hello to those coming to our site after watching us on ABC’s i-Caught!
Meghann On ABC's i-Caught Tonight, 9/8 Central
By 9.4.07
Meghann is going to be on ABC’s i-Caught tonight, 9/8 central.
Why Do You Hate The Gap? The Gap Responds To Your Complaints
By 8.20.07
Mike Antonucci at the San Jose Mercury News took your complaints to the Gap’s top brass and got some interesting responses. They even responded to our editorializing about the Gap’s general state of failure with some upbeat sentences touting their own profitability. Whoops! We guess we were wrong and everything is just fine. Wait, what about the three-year sales slump, the recent layoffs, and the fact that same-store sales (the most important indicator of the health of a retail operation) have fallen in 12 consecutive quarters. Teehee! Sorry, we were sooo mean!
We're On CBS2 Los Angeles Tonight
By 7.26.07
Just did a phone interview with CBS2 in LA. Looks like they’re picking up our Geek Squad sting operation story. The piece might air at 6, but it could be later, too. We know many of you are sick of hearing about it but there’s a whole bunch of America that hasn’t. A still image of monsieur Popken with a crackly phone conversation playing underneath shall be their reward.
Consumerist's Geek Squad Investigation Featured In Today's Star Tribune
By 7.22.07
Today’s Minneapolis Star Tribune confirmed our reports of widespread privacy violations and thievery at Best Buy‘s Geek Squad. The Star Tribune interviewed several Geek Squad agents on the record, and their findings mirror our own:
Big Story In This Sunday's Minneapolis Star-Tribune…
By 7.19.07
Read this coming Sunday’s Minneapolis Star-Tribune. There’s gonna be a big story in there. About a company we’ve talked a lot about. We’ve been in close contact with the reporter. Some of it is following up and looking deeper into information you read here first. Pretty neat. Who said bloggers and journalists can’t be friends?
Consumerist On Marketplace Talking About 6 Ways To Cancel Cellphone Contracts So You Can Get Yor iPhones
By 6.29.07
Marketplace interviewed us about our 6 tips for canceling your cellphone so you can get an iPhone. We told people to die…
Consumerist In Times London Business Blog Top 10
By 6.13.07
The Times of London says The Consumerist is slot 10 in their 50 “Best Business Blogs”:
10. Consumerist
Ben On XM Satellite Radio Today
By 5.12.07
Tune int o Channel 169 “Mario Armstrong’s Digital Spin,” on XM Radio this afternoon to hear Ben jaw about some of our recent scoops. We should be on around 3:35 PM eastern. This will be our second time riding a satellite and we look forward to the experience. — BEN POPKEN
Ben On WYPR Talking About Computer Repair Options
By 4.24.07
We were once again on NPR affiliate stations WYPR and WYPF for Mario’s Digital Cafe, discussing computer repair options. Some people are going to take us to task for recommending Zone Alarm, but it is a pretty good option, when the virus scanner is turned on, especially for a beginning to intermediate user.
Q & A With Ben Popken
By 4.19.07
Matt Elzweig, a New York based reporter, interviewed Consumerist Editor Ben Popken about the site, how to protect yourself from getting screwed, and neighborhood.
Consumerist On XM Satellite Radio This Saturday
By 4.14.07
We will be on XM Radio Channel 169 “Mario Armstrong’s Digital Spin,” this Saturday, April 14th. The show is from 3-5pm (ET) and rebroadcasts Sunday 3-5 PM ET and Monday 1 AM ET.
