In the basement of their flagship store in Manhattan’s Herald Square, Macy’s is running an experiment. One Below is a store focused on shoppers in their teens and twenties that the department store is using as a laboratory to figure out what the kids today like, and they plan to use what they learn there in their other stores across the country. Now they’re adding something new: a real-life Etsy store. [More]
Sometimes taking your concerns with a company to the top level really does get the job done. Case in point: a Maryland man shared his disappointment that a local Macy’s didn’t equip the men’s bathroom with changing tables to the retailer’s CEO. One week later, the store’s bathrooms were renovated.
When cooking a meal on the stove, there’s always the possibility that a little bit of grease or oil will splatter on you. Something you probably aren’t prepared for, though, is the chance that a piece of the pan will shoot off, burning your arm, face, or other body part. [More]
Meet Leonard Slutsky. He’s a Consumerist reader who had one desire: to give Macy’s money. But Macy’s wouldn’t accept his online order, simply because his last name is Slutsky.
More than a year after Macy’s agreed to pay $650K to settle allegations of racial profiling in its stores and promised it would incorporate more staff training to combat such behavior, a woman has filed a class-action lawsuit against the department store, claiming it unfairly detains minority shoppers and puts them in holding cells, whether they’ve done anything wrong or not. On top of that, the complaint claims, Macy’s then extorts those people for bogus fines.
How do you quantify what the “best” deals are, on Black Friday or any other day of the year? The most important factor should be whether the retailer sells stuff that you actually want, of course, and the value that those items provide for the money. Yet the sport of deal-hunting is all about the discounts, and WalletHub decided to compile raw percentages to figure out the best places to shop after Thanksgiving this year. [More]
Just two months after Macy’s announced it would team up with Best Buy to sell electronics in some locations, the retailer has entered another partnership, this time to sell eyeglasses, contacts and other vision-related services. LensCrafters will open 500 retail centers inside Macy’s stores around the country, expanding a deal between the retailer and Luxottica, which already has 670 Sunglass Hut locations inside the department store chain. The first outpost will open in April, with 100 others slated to start business by the end of 2016. [The Associated Press]
If you were worried that you might have to spend all of Thanksgiving Day at home and not inside a Macy’s store, there’s no need to worry. The department store chain will open on Brown Thursday at 6 P.M., allowing employees some of the holiday with their families if they choose to or are asked to work. [More]
Part of the game that department stores play with their customers is holding rotating sales to let is think that we’re getting a real bargain. Are there items that were never available for the “retail” price at all? Macy’s has discovered a way around that, by slapping a disclaimer on their website pointing out that no one necessarily ever paid the original price for an item. [More]
One Boston shopper found what looked like an amazing deal on shirts at Macy’s, advertised in the weekly flyer. Unfortunately, Macy’s now seems to regard their flyer as a random assortment of product pictures and disclaimers. The item wasn’t available at his local Macy’s, and employees just sort of shrugged. [More]
Twinkling lights have been hung on boughs of evergreen with care, sparkling ornaments are shining merrily in their Christmas trees and Santa’s sleigh waits, gleaming and ready, behind a velvet rope. All before the first official day of fall, at Macy’s Herald Square in New York City.
Filene’s Basement started its existence as the literal basement of the Filene’s department store, with fewer amenities but lower prices. Now the Filene’s Basement brand is back (online) and Macy’s is trying out a basement concept of its own, but it’s not for bargain-hunters. It’s for the younger half of the Millennial generation, who are currently in high school or in their twenties. [More]
If you plan to go on a scamming spree, you probably shouldn’t use your actual email address when completing the transactions. That was ultimately the undoing for a Georgia man who federal authorities say duped more than 200 Macy’s stores in 31 states into issuing fraudulent refunds — and all without having to drive to the mall. [More]