Mac

Tivity Software Bilks OSX Humping High School Teacher

Tivity Software Bilks OSX Humping High School Teacher

High school teacher and Consumerist reader James J. assured by software salesman that OSX release imminent. Teacher plans year’s curriculum around that software. Software goes vaporware; high school gets stuck holding the bill for eight useless licenses. Hey, your tax dollars at work!

The Postal Service #1 on iTunes Music Store

The Postal Service #1 on iTunes Music Store

There’s one good thing to come out of this Apple/The Postal Service flap: It looks like The Postal Service’s Such Great Heights is dominating the iTunes Video store today. At $2 a download, hopefully they’re getting a little money out of the whole deal. (Thanks, ifdu400!)

Apple’s Lifted Video Provokes Band Response

Apple’s Lifted Video Provokes Band Response

We’re a bit behind on this story, but we figured we’d get our finger on it before it got away from us. Apple straight-up ripped off the video for The Postal Service’s song Such Great Heights to promote its use of Intel chips in its new Macs. (The Postal Service is a band, not our U.S. Mail.) Both videos were directed by the same two people, which makes it unquestionably clear that Apple and their ad agency, TBWAChiat Day, intended to clone the video shot-for-shot from the beginning.

Genius Bar: Round on Both Ends

We’ve figured out the Apple Store Genius Bar: All the good service techs work in Ohio. That’s the conclusion we’ve reached from Daniel H. Steinberg’s heaps of praise over at O’Reilly’s Mac Dev Center.My machine initially came up registered to another user.

Consumers Speak: More Omni Technologies Hassles

I was perhaps the first to get this treatment from Omni back in 2003:

Omni Technologies Responds

Omni Technologies’ Customer Service Director Cary Janssen wrote regarding the Michael G’s complaint about the company we posted yesterday.

Greetings!

Consumers Speak: Omni Technologies RAM Leaves Bad Memories

The reader complaints here on The Consumerist can be a bit murky at times, but if everything in Michael G’s story is as he reports then there’s no reason not to blacklist this company from your shopping selections. We’ll put his whole complaint about Omni Technologies after the jump, but we’d like to excerpt one bit from it here just to highlight the absolute insanity of their responses.

After two weeks of waiting for the RAM to arrive, I called them back and spoke to a Mr. Grant. He gave me some BS about that memory still being manufactured…

RAM for computers (a Mac in this case) is manufactured by a very small set of companies, all of whom buy the actual memory chips from companies like Samsung and Hynix Semiconductor—not podunk companies who can’t figure out how to put text on a website without using Photoshop. In fact, in a shocking bit of journalistic fervor, we called them and asked. They don’t make the chips nor sticks of memory themselves, they told us. So what they were trying to say, when they said the chips were being manufactured, were that they were out of stock.