Flying on an airplane can make travelers anxious enough without having to worry about snotty little punks pointing lasers at planes while they attempt to land. [More]
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American Airlines Loses Netanyahu Bodyguard's Guns
By 7.7.10
World leaders are people just like the rest of us. They have dreams and flaws, put their pants on one leg at a time, and they’re not even immune to having their luggage lost or stolen while traveling by air. Not even when that luggage is the four Glock 9mms belonging to their personal bodyguard. UPDATE: The luggage has been found, but the guns are gone. [More]
Battle Against Unattended Children Escalating In Passive-Aggressive Fashion
By 6.28.10
An LAWeekly reader sent in this photo of a sign at a local cafe. We’ve heard the espresso and a puppy line before, but the addition of a drum and profanity really adds something to the mental picture. Kudos. [More]
Ralph's Supermarket Accused Of Criminally Overcharging Los Angeles
By 5.12.10
Ralph’s supermarket, which is owned by Kroger, has been accused of criminally overcharging customers by the LA city attorney’s office, says the LA Times. [More]
Starbucks To Introduce Vegan Frappuccinos
By 4.20.10
Starbucks is going to introduce vegan frappuccinos starting May 5. The soy-based confections contain zero dairy and are already available in a few Los Angeles locations. They, unfortunately, do not taste like vegans, nor are they made from them. Here’s an email from a Starbucks manager quarrygirl.com snagged with more details: [More]
DirecTV Charges Wildfire Victims For Burnt TV Receivers
By 10.19.09
DirecTV was planning on charging several victims in the largest fire in recorded Los Angeles County history for the satellite TV receivers that burnt to cinders in their homes. “What I’d like to do is take a shovel full of ashes from my cabin and dump it on their desk. They can have their receivers back,” Ken Gray told LAT.
Forced To Call Ticketmaster Over 225 Times About Pee-Wee Herman Tickets
By 10.9.09
Ryan had a dream. Not an unreasonable dream for any fan: he wanted to see Pee-Wee Herman perform live. Many fans, including Ryan, were thrilled when a limited engagement of shows was announced in Los Angeles, and Ryan bought tickets and made plans to travel cross-country for the performance. Then the concert promoter and Ticketmaster stole his bike. Metaphorically. He says he attempted to call Ticketmaster over 225 times (the line was busy) and the Pee-Wee debacle still isn’t solved.
Funerals Another Victim Of The Recession
By 7.22.09
The Los Angeles County coroner’s office reports that more bodies of deceased residents are going unclaimed than in the past, then cremated at taxpayer expense. Why the increase? Families claim that they simply can’t afford funeral expenses.
LA Cracks Down On Medical Marijuana Dispensaries
By 6.10.09
Los Angeles seems to have a lot of trouble policing commerce-related things. Advertisers put up $100,000 illegal billboards overnight and never have to take them down, and now apparently medical marijuana stores are running rampant. The Los Angeles times says that since the city enacted a moratorium on new dispensaries in 2007, the number has grown from 186 to more than 600.
Help, Audi Fixed My Car And Now The Trunk Fills With Water Whenever It Rains
By 4.12.09
Andrew brought his car to Audi of Downtown L.A. for routine warranty work, but left with a trunk that overflows whenever it rains. When Andrew complained to the dealership’s staff, he was told to take his business elsewhere.
Metrolink Addresses Confusing Wording Regarding Monthly Passes
By 3.19.09
It looks like someone at Metrolink in Southern California reads The Consumerist, because their communications manager responded today to yesterday’s post about some potentially confusing language on their website. He even posted a suggested revision to the language in an attempt to clear it up, and is asking for reader feedback.
SoCal's Metrolink Monthly Pass Doesn't Work The Way You Probably Think
By 3.19.09
Dillon is in college, and he tried to save money by buying a monthly pass on the Metrolink transit system in Southern California. The problem is that Metrolink does a terrible job of explaining how the monthly pass works, and their own staff gives out incorrect information to customers buying the pass for the first time. Now Dillon faces a $250 citation for fare evasion because it turns out he could only use his pass for the upcoming month.
UPS Coughs Up $50 But Still Hasn't Delivered Your Daughter's Christmas Present
By 1.11.09
Reader Michael wants to know why it’s taking UPS almost a month to ship his daughter’s Christmas gift from Los Angeles to Seattle. Michael thinks his package might have been eaten by the snowstorm that broke Seattle a few weeks back, but UPS swears that they have the gift and that this is all a simple matter of “the driver forgot to put it on the truck.” Worried that it that it might have been faster for a messenger to walk between Los Angeles and Seattle with his daughter’s present, Michael decided to launch an Executive Email Carpet Bomb at UPS executives.
Movers Turns Musicians' New Zealand Adventure Into Fiasco
By 8.28.08
Ah, New Zealand, the land of kiwis and hobbits. Daniel and his girlfriend went there to set up a studio and get paid to do recording sessions. They’re musicians. They hired Morton Van Lines to ship their equipment from LA to NZ, but after over seven months of struggle, they got it, or their money back.Turns out the equipment was shipped to the wrong country and then returned to the USA. Maybe if Morton Van Lines ever returned a phone call or an email it could have been straightened out. But nay. Here’s Daniel’s story…
AA Lies About Bad Weather To Deny Reader Compensation
By 6.23.08
Reader S knows his stuff when it comes to his rights as an airline passenger. He was flying on American Airlines (AA) and takeoff was delayed. AA said it was because of thunderstorms in Dallas. He called a friend in Dallas and they said “there isn’t a cloud in the sky.” AA later revealed the flight was actually delayed because they were waiting for a fax. It’s understandable why AA lied. Since this was something they had control over, it meant they owed several things to the delayed passengers. By lying and saying it was due to the weather, they could escape their obligation. The flight finally took off but reader S missed his connection and had to stay overnight in a hotel, a hotel room that American should have paid for. Inside, the letter S executive email carpet bombed after two customer service reps refused to listen to his story on the phone and an online form sent back a robotic received reply with no real results.
Los Angeles To Sue Time Warner Cable For Sucking
By 6.5.08
Today, the city of Los Angeles plans to give a little gift to Time Warner Cable—a lawsuit! From the LA Times:
L.A. County Tells Taco Trucks To Keep Moving
By 5.5.08
Peter writes to let us know that taco trucks in Los Angeles county now have to move to a new position every hour: “The county of Los Angeles has enacted some new legislation to prevent taco truck owners from staying in one spot, with penalties of a fine of up to $1000 or jail for failures to comply.” Why such a weird law? Because area restaurants say they’re stealing away customers. If you like your carne asada from the side of a truck, be prepared to start chasing them down as they circle through L.A. county in a weird Mexican-food carousel.
LA Has 4,000 Illegal Billboards, But City Looks On Helplessly
By 4.30.08
In 2002, LA banned any new billboards from going up in the city. Since then, an estimated four thousand have been put up by advertising companies who have ignored the law, which obviously the city’s billboard inspectors—”a tiny, and some say incredibly inept, group”—have never bothered to enforce.
