You may remember that back in 2013, an eBay seller filed a lawsuit against a customer who left him accurate negative feedback, claiming that he hadn’t actually read his own suit when the company’s actions led to Internet backlash. Now the case has finally been resolved, with a judge ordering the seller to pay $19,000 in attorneys’ fees to the local lawyers who took the customer’s case pro bono. [More]
While state and federal lawmakers look for ways to outlaw retail terms of sale that penalize customers who publicly complain about a transaction, one diet supplement company is going after an online complaint site just because it allowed customers to post negative reviews in violation of the supplement company’s non-disparagement clause. [More]
Virginia Supreme Court: Businesses Can’t Censor Yelp Reviews Until They Prove Statements Are Libelous
As we’ve covered numerous times, online review sites like Yelp can become a nasty battleground between unhappy consumers and business owners who take issue with what they claim are overly negative, sometimes malicious, comments. Last week, Virginia’s highest court ruled against one such business that had tried to squelch a customer’s reviews. [More]
Samsung Sues Journalist For Satirically Pointing Out That Its Chairman Keeps Getting Convicted Of Crimes
Did you know that the chairman of Samsung, Lee Kun-hee, was convicted in 2008 for tax evasion in South Korea? Or that he was convicted in the 90s for bribing politicians? A British journalist, Michael Breen, wrote a satirical column in a South Korean newspaper last December, and now the electronics giant is suing him for libel. If found guilty, Breen could face jail time.
The burgeoning Twitter libel defense industry was dealt a blow recently when the infamous Twitter defamation lawsuit was dismissed. Apparently, it is quite difficult to craft a Tweet that fits the legal requirements for defamation in this country.
Recently, angry chiropractors and dentists have sued Yelp reviewers for defamation, loosely defined as “publicly telling mean lies that hurt more than feelings.” Apparently, no one takes the internet seriously, until all of a sudden someone does. Here’s what anyone who leaves comments online should know about defamation.
Chris Norberg left a negative review on Yelp after he got into a billing dispute with chiropractor Steven Biegel. Instead of quietly fuming like most people who get bad reviews on Yelp do, Biegel sued Norberg for defamation. Can you really sue someone for a negative online review?
Taco Bell’s former green onion supplier is suing Taco Bell for libel after the taco giant incorrectly linked green onions to the e. coli scare that sickened more than 70 people last year.
Caveat: the second people start sissily flapping their hands at their sides in a huff and crying “libel” is the second we roll our eyes and start rooting for the other side. People don’t understand the term, thinking it somehow gives them legal power to sue people who criticize or insult them. But when the other side to root for is Starforce, and when rooting is shothand for “root kit,” we’re ready to grasp the peaked tips of our skulls and pull ourselves in bloody half by the scalp, to accurately externalize our division.