letters

eBags eSucks

eBags eSucks

If you’re looking to go out of town this weekend and plan on purchasing last-minute luggage online, look elsewhere than eBags for your portage needs.

Oh Bun Pain!

To: feedback@aubonpain.com

TV Shipping in the Valley of the Amazons

TV Shipping in the Valley of the Amazons

Man buys TV from Amazon. UPS keeps dropping it. Perhaps Amazon should use better packing.

Best Buy Fulfills Its Name

Man goes to Best Buy. Buys iPod. Has good experience. Universe implodes.

Waiter, There’s a Lack of Disclosure in My Soup

Waiter, There’s a Lack of Disclosure in My Soup

Insurance Upsell Smells Off

Insurance Upsell Smells Off

    Hi Ben,

Paypal’s PR Agency Promises to Help Resolve Consumerist Reader Complaint

Paypal’s PR Agency Promises to Help Resolve Consumerist Reader Complaint

Last week we wrote about Max, who tried to send money to his friend through Paypal but found himself ensnarled in a technical and customer service nightmare. In the end, his road of good intentions lead to B”anned from Paypal and Ebay Land,” a decidedly unhappy place excised from The Wizard of Oz as it frightened the focus group children terribly so.

Dear Diary: Today I Went to Best Buy

Gus went shopping today at Best Buy and decided to write us. It’s not a rant, not necessarily a complaint and probably won’t make you a better person.

Paypal Penalizes Good Samaritan

Paypal Penalizes Good Samaritan

Thanks to some zealous Paypal security, mixed with tech snafus and a little lack of information about how Paypal works, Max had to go through leaps and hurdles to retrieve his money after he committed the crime of lending money to his friend.

Blog All Day, Dance All Night

Blog All Day, Dance All Night

What are the speakers of choice for successful overlords of blog industry? Nick Denton, Gawker Media head honcho and international bon vivant, prefers Mackie 450s.

Verizon’s Customer Service Stops Sucking, Eventually

Verizon’s Customer Service Stops Sucking, Eventually

    “Messieurs and Mistresses Consumerati:

Ugly American Apparel

How can you hate American Apparel?

DoubleShot to Starbucks: “Sit and Spin.”

DoubleShot to Starbucks: “Sit and Spin.”

Good news! Our favorite grumbly cup-of-joe-slinging coffee shop owner has delicately lifted his forearm, extended his middle finger in the direction of the Starbucks’ corporation’s threatening sphincter and politely suggested sitting and spinning on the proffered digit.

Bitching Gets Comcast Fixed

Bitching Gets Comcast Fixed

Empower thyself, consumer. Jonathan writes:

Comcast Kills Woman

Please help me. Comcast is killing me.“

The One H&R Block That Doesn’t Suck

The One H&R Block That Doesn’t Suck

Yes, Virginia, there is one good H&R Block store out there.

The Consumerist Saves Lives

The Consumerist Saves Lives

We’re glad when our efforts can bring joy to others.

CompUSA, “Brother, Can You Spare a Paperclip?”

CompUSA, “Brother, Can You Spare a Paperclip?”

Mike writes in tale of CompUSA exhibiting classic “bullet in foot” syndrome.