Consumerist reader “A” works at Best Buy and sees a lot of customers buying large TVs. He also sees many of those TV-buying customers making the same mistakes when it comes time to take that new set home. [More]
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Best Buy Employee Reveals 3 Common Mistakes Customers Make When Picking Up Big-Screen TVs
By 7.23.13 — Updated: 5.23.17
China Smacks Samsung & LG With $35 Million Fine For Fixing Prices Of LCD Panels
By 1.4.13
Price-fixin — it isn’t just for book publishers anymore (not that it ever really was unique to that industry, but you get the point): China fined Samsung and LG Displays a total of $35 million charging that the companies fixed the prices of LCD panels that were then sold to TV manufacturers. And if the TV makers are shelling out more for parts, guess who that raised price gets passed on to? Yup, all of us. [More]
You Only Have Until Dec. 6 To Claim Portion Of $1.1 Billion LCD Price-Fixing Settlement
By 11.16.12
In the late ’90s, when most of us had TVs that weighed more than a teenager and could only dream of having a thin, widescreen TV, several manufacturers were fixing prices on the LCD screens that were about to revolutionize the industry. More than a decade later, consumers have a chance to get money back from this international criminal conspiracy. [More]
ASUS Holds My Laptop Captive For Over A Month, Keeps Changing Reason Why
By 8.9.12
Rich ordered an ASUS Zenbook from Amazon. It wasn’t cheap, totaling $1415 including tax. When it arrived, it had a stuck pixel. No one wants to drop that much money on a computer with a stuck pixel, so he sent it back to ASUS to have the display fixed. The company has a guarantee that their computers won’t have this kind of defect, after all. He waited patiently for the computer to come back. It didn’t. He became less patient. ASUS has given him two different explanations for why they won’t let his computer come home, and they’ve had it for a month and a half when their own policies state that they won’t hold on to a customer’s computer for more than two weeks. [More]
TV Demand Slumps Because We’re All Making Do With What We Already Have
By 6.21.12
TV in the living room, in the den, in the kitchen, the bathroom (no judgment) and in the family room? You’re not alone — for the first time, LCD TV sales are falling, along with other flat-screen models, partly because we’ve already got all the TVs we need. [More]
LG Electronics Offers Customer Amazing Service On Broken Plasma TV
By 9.4.09
If you owned an expensive TV that stopped working, and you were years out of warranty, you’d assume the manufacturer would have nothing to do with you, correct? LG doesn’t play that game—Tim’s experience with them when his LG set went kaput is a mind-blowing example of a company practically coddling its past—and almost certainly future—customers.
Verizon, It's Been 4 months, 16 days Since FiOS Was Installed. Where's My Free LCD TV?
By 5.27.08
Reader Chris had Verizon FiOS installed back in January, and like so many other Verizon customers, he’s been unable to get the free LCD he was promised. Chris sent us a timeline of his struggles with Verizon. It’s a long, frustrating read…
CompUSA Sells Shattered LCD With "May Have Minor Damage" Tag
By 2.25.08
Reader and blogger John writes in to let us know that not only is CompUSA selling a broken Sony DVD player for $179.98 (that’s 40% off the sticker price,) they also have the above-picture completely %$#@ing broken LCD for only $100.
Where To Save On Flat-Screen LCD TVs This Year
By 12.7.07
Once again, patient shoppers will be rewarded with holiday price-drops on flat-screen LCDs, but the discount won’t be as steep as last year; 17% vs. 34%. WSJ says the deal-hungry should confine their searches in the 40,46, and 52 inch size categories. 42 and 47 inch won’t see much in the way of discounts as they’re mainly produced by budget TV makers who will find it difficult to cut their prices much more. They predict larger discounts on the 1080p than the 720p models as well. C’mon dad, you know the Heat Miser just isn’t the same if he’s not in high-def.
Inside the LCD TV Price War
By 2.13.07
On the day after Thanksgiving, Mr. Sollitto, the chairman and chief executive of Syntax-Brillian, had 32-inch Olevia liquid-crystal display TV sets selling at Circuit City for $475, almost half its regular price.
Fix Stuck Pixels
By 10.31.06
We’re a little skeptical about it, but here are a few programs that claim to be able to fix stuck pixels and decrease plasma/LCD burn in. The basic idea is that the program will rejuvenate the pixels by turning them on and off 60 times a second. You can use it on your computer monitor, or hook up your computer to output to any device experiencing these malfunctions.
