The invention of cruise-control has saved many consumers from receiving costly speeding tickets, but the often convenient system hasn’t been operating as it should in a number of Chrysler SUVs. [More]
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Chrysler Recalls More Than 10,000 SUVs Because Cruise-Control Is Supposed To Be Controlled
By 6.6.14
NHTSA Investigating Why Jeep Airbags Continue To Deploy On Their Own
By 6.2.14
When a car manufacturer initiates a recall and provides a remedy for the issue, you assume that fix is going to stick. But that may not be the case for the 2012 airbag-related recall of two Jeep models, as federal regulators are investigating why Chrysler’s fix has not eliminated the problem. [More]
Dodge Durangos & Jeep Grand Cherokees Recalled Over Brake Concerns
By 4.2.14
Why should General Motors get all the recall headlines when another domestic carmaker has defective vehicles to fix? Chrysler has announced a recall of around 870,000 total vehicles — 644,000 in the U.S. — for concerns about corrosion in the braking system that could increase the risk of a crash. [More]
Chrysler Finally Agrees To Recall 2.7 Million Jeeps, Insists Vehicles Are Safe
By 6.18.13
Earlier this month Chrysler responded with a big fat “No” to the National Highway Traffic Safety Administration’s request that it formally recall 2.7 million older model Jeeps, over regulator concerns that the vehicles could catch on fire when hit from behind. Today the car company announced that it’s relenting, and will in fact, institute the recall the NHTSA wanted. [More]
Chrysler Says No To NHTSA Request To Recall 2.7 Million Jeeps
By 6.4.13
If you’ve read enough recall notices, you’ve probably seen that most of them say something like “Company X, in coordination with Regulator Y, have issued a voluntary recall of blah blah blah,” but sometimes regulators and manufacturers don’t agree about whether a product merits being recalled. Case in point: Chrysler’s decision to say no to a National Highway Traffic Safety Administration to recall 2.7 million vehicles over fuel tank concerns. [More]
Jeep Targeted By Twitter Hackers Claiming Cadillac Now Has The Keys To The Company
By 2.19.13
UPDATE: We reached out to Jeep for comment and received the following from a spokesman regarding the Twitter hack: “We’re aware of the issue and are working to resolve it as quickly as possible.” [More]
Jeep Recalls 745,000 Vehicles In U.S. After 50 People Injured By Air Bags
By 11.9.12
Because air bags are not supposed to go POOF! all up in your face while you’re driving, the folks at Chrysler have announced a recall of 745,000 model year 2002-03 Jeep Liberty and 2002-04 Grand Cherokee vehicles. [More]
Safety Regulators Probing Older Jeeps For Potential To Catch Fire In Rear-Impact Crashes
By 6.14.12
A preliminary investigation two years ago by the U.S. National Highway Traffic Safety Administration into whether older model Jeeps are at risk for fires has been recently expanded, prompting a new level in the probe that makes it likely that around 5.1 million vehicles could be recalled soon. [More]
Jeep Mind Trick: There Is No Navigation System/Stereo In Your Car
By 12.29.11
It doesn’t matter that Steven is looking right at the sophisticated navigation system/stereo that came with his 2010 Jeep. It doesn’t matter that the technicians at the Jeep dealership can see the system with their very own eyes. It’s not there. Chrysler’s records, based on his VIN, say that he doesn’t have it, and they won’t give him the upgrade disc needed to make it sync with his iPhone. You can’t upgrade something that isn’t there. [More]
Consumerist Talks To Jeep's CEO About Being The Most Reliable U.S. Auto Brand — But Still Middle Of The Pack
By 10.26.11
Yesterday, our gearhead cousins at Consumer Reports released the results of their Annual Auto Reliability Survey, which had Jeep jumping up seven spots from the previous year to become the top-ranked domestic brand, though it was still #13 overall. Soon after this news came out, we got the chance to speak to Jeep CEO Michael Manley about this mixed blessing [More]
How I Stopped A Jeep Dealership From Ripping Me Off
By 9.15.11
We can’t name the specific Jeep dealership where Andy recently brought his car, but can offer his story as a cautionary tale. His experience confirms what we all secretly fear while speaking to service representatives: anyone who doesn’t source their own parts and have their own copy of the service manual is pretty much screwed. [More]
Changing Dead Battery Kills Jeep's Stereo
By 5.26.11
Bob somehow got the crazy idea in his head that when he changed the battery in his Jeep Liberty, the factory-installed 6-CD changer would not stop working. He and other Chrysler vehicle owners should have known better. Of course their stereos, made by Chrysler part supplier Mopar, couldn’t handle a battery change. Since no one has any idea how to fix this issue, Bob had the choice to get the same system replaced for only $575, or go out and buy a significantly nicer aftermarket stereo for a lot less money. Hmm, what to do? [More]
Toyota Allegedly Conspired To Keep Canadian Exports Out Of US — Get A Piece Of The Class Action
By 1.26.11
If you bought or leased a new car in the Toyota family from Jan 1, 2001 to April 30, 2003, you could get some cash in a new class action lawsuit. The lawsuit alleges a conspiracy between Toyota Motor Sales, U.S.A. and the Canadian Automobile Dealer’s Association (CADA) to keep Canadian car exports out of the states and raise prices for American consumers. [More]
Chrysler Recalls 25,000 Dodge Caliber & Jeep Compass Vehicles Over Sticky Pedals
By 6.5.10
In the history of the auto industry, 2010 will likely go down as the Year of the Sticky Pedal, as U.S. automaker Chrysler becomes the third car manufacturer this year to issue a recall over potentially stuck accelerators. [More]
Chrysler Won't Let Customers Out Of Credit Monitoring Service Without A Fight
By 8.14.09
Chris and his wife bought a Jeep were automatically enrolled in a free credit monitoring service. When they decided they no longer wanted the service, they got a hassle from a CSR and worry they’ll have to go through the process again to cut the cord.
By 7.23.09
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Today, Chrysler rolled out a new incentive plan that offers rebates of up to $4,500 on most new 2009 models, targeted at drivers contemplating trading in an older model under the government’s “cash for clunkers” program. So, how do Chrysler’s “Double Cash for Your Old Car” incentives add up? Well, basically… Deals = good. Cars = Bad. [Consumer Reports]
Should I Be Worried If I've Leased A Car From Chrysler?
By 6.10.09
I lease a Chrysler minivan, and am wondering if their bankruptcy will give them the ability to “devalue” my van at the end of the lease (July 2010). I already see 2009 versions of the same van going for nearly $10K less than what we leased it for, and I’m worried.
Fiat, Jeep, Dodge… No More Chryslers?
By 6.10.09
Fiat has completed their purchase of Chrysler, clearing the way for the troubled automaker to exit bankruptcy — but what will the new company look like for consumers? Well, according to BusinessWeek you may be visiting your local Fiat, Jeep, Dodge dealer.
