Reader Chris is an AT&T Wireless customer with an iPhone, and has noticed a marked decline in the quality of his phone calls at both work and home. That’s not unusual, especially for customers who live in large cities like he does. His real complaint is about AT&T’s attitude toward their declining service. A customer service representative told him that this is just what happens when a service becomes more popular, and he should try buying a 3G Microcell to see whether that improves his service. Chris doesn’t agree that he should pay more for his mobile phone service because it’s becoming worse. [More]
Reached for comment about concerns that people could steal your Starbucks Reward card by taking a screenshot of it as it appears on the iPhone app, a Starbucks spokesperson told Consumerist, “We definitely want our customers to have a good experience with mobile payment. We take security seriously.” They also recommended customers take additional safety measures and offered a solution for anyone who had their card stolen. [More]
Researchers have discovered a security flaw in the new Starbucks Rewards Card iPhone app that could let someone else rack up a bunch of free coffees on your dime. All someone has to do is take a picture of your barcode and then they can use it to buy all the delicious black swill they want, draining your account to the last drop. [More]
Gizmodo’s Joel Johnson got to peek inside the Foxconn factory in China where your iPhone and other fancy gadgets get made. Some 200,000 workers work inside, and also live in on-site dorms. Perhaps the most gripping images, however, are of what’s on the outside. Every building is draped in protective nets to prevent workers from suiciding off the roofs. [More]
Money Highway paved a road to savings by rounding up 75 money-saving iPhone apps. [More]
Cops love finding iPhones at crime scenes because the phones carry so much priceless data about your usage habits, or as the cops call it, evidence. That email you typed months back about feeling stabby when you drink? It’s still there because there because the iPhone captures everything you type to help fuel its spellcheck abilities—even emails you thought you deleted. And that’s not all. [More]
Replacing an iPhone is expensive, which is why this guy decided to buy a heavily used and damaged one and clean it up himself. You might find the screen replacement side too daunting, but the procedure for turning a dull, scratched case into a glossy smooth one is something pretty much anyone can do. [More]
Alisa, who told us last week that Apple wouldn’t help her get back her stolen iPhone, has written to us today with an update.
This whole situation has turned out to be a happy story, e-mailing Steve Jobs actually turned out pretty well. I e-mailed him the same day I emailed you, which was the 30th of December, on the 2nd of January I got a phone call from the executive office of Apple.
Tragedy! Your phone got wet and now it won’t turn on! What to do, what to do?! Well, there’s actually several things you can do to draw out the moisture and rescue your phone from a watery grave: [More]
There is a guy at Skullcandy named Joe, and he is in charge of their warranty fulfillment program. He is overworked. Why, just on this one warranty replacement story, he’s had to deal with the same customer over and over and over, and the customer still hasn’t gotten a replacement earbud set for the one that broke last November. Wentao writes, “I am also moving out of the country in 10 days, so I will probably never see the headphones I paid for ever again.”
When a system update caused service failures and bugs in T-Mobile customers’ unlocked iPhones, the users emailed T-Mobile to alert them to the issue. Even though T-Mobile doesn’t offer the iPhone, they fixed the bugs and gave the users a service credit for the inconvenience.
Those of us who bought iPhones when they came out haven’t been very popular over the last year. We’ve been viewed as impulse-buying fanboys who got suckered into paying to beta-test an incomplete product on an inferior network. Then Steve Jobs sold us out. Now our co-workers won’t stop making fun of us. I bought my iPhone on June 29th, I still love it, and I can’t wait to buy a new one next week. Inside, my reasons why.
The First Batch Of One-Year iPhone Warranties Are About To Expire, Or Why You Shouldn't Be An Early Adopter
Hey, Apple fanboys! Yeah, you, the ones who stood on line foaming at the mouth so you could be the first to buy those precious little pocket diamonds that didn’t sell out. Your limited one-year warranty expires tomorrow, so break your phone while you can. As for the rest of us, let’s look back at a year of the iPhone and remember the perils of being an early adopter…
UPDATE: CellHut disagrees with this version of the events, writing, “Mr. Laurence has played this dirty game to cheat small businesses and to get away from a sudden price drop on the iPhone, which are sold as final sale at Cellhut.com.” They threaten various legal hijinx.