insurance

Uninsured Resort To Setting Own Broken Bones

Uninsured Resort To Setting Own Broken Bones

Think you could set your own broken bone? That’s what some of the millions of uninsured people in America end up doing when they need medical care.

Four Unexpected Situations Where Bad Credit Hurts

Four Unexpected Situations Where Bad Credit Hurts

If you aren’t planning on getting a big loan in the next couple of years, you probably shouldn’t be worried about your credit score right? Wrong.

Aetna Underpaid Students, Settles For $5 Million

Aetna Underpaid Students, Settles For $5 Million

If you’re a student and think Aetna underpaid the reimbursement for your out-of-network care, you may have some money coming to you. The insurer has settled for $5 million plus interest and penalties.

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You can now get unemployment insurance for your vacation. How depressing. [MSNBC]

Aetna Fires You From Your Job Without Your Company's Permission

Aetna Fires You From Your Job Without Your Company's Permission

Richard O’Connor, the Vice President of Marketing for Aetna, might want to rethink how his department handles its customer retention program in this economy, particularly when it comes to telling people that they’re still valued even though they’ve been let go. Chris received just such a letter today, and now the VP of his company’s HR department is trying to figure out why Aetna fired Chris.

What Happens To The Baggage After A Plane Crash?

What Happens To The Baggage After A Plane Crash?

Though it probably couldn’t be farther from their minds, at some point after many hugs and hot chocolates, the passengers of U.S. Airways flight 1549 are going to wonder what happens next to their baggage.

When Buying Travel Insurance, Find Out What's Covered First

When Buying Travel Insurance, Find Out What's Covered First

Richard is angry. He paid good money for travel insurance when he purchased tickets to Italy, and when he ended up having to work over vacation he canceled the trip and filed a claim. Access America denied it because being required to work during a trip isn’t covered by Richard’s benefit plan.

AARP-Endorsed Insurance May Not Be So Cheap After All

AARP-Endorsed Insurance May Not Be So Cheap After All

A Bloomberg investigation found that some insurance policies with the AARP stamp of approval actually cost senior citizens more, and part of that money is getting kicked back to AARP in the form of “royalties” and “fees.” Essentially, the AARP is taking a cut of your premium before passing it on to the insurer. These payments have gone from 11% of AARP’s revenue in 1999, to 43% in 2007. One man found he was paying twice the average for his car insurance. When walked into the the group’s brass and marbled headquarters, flashing his 20-year AARP card, to find out where his money was going, he was told the AARP doesn’t give tours.

Family Of Daughter Who Died After Cigna Denied Her A Liver Transplant Files Lawsuit

Family Of Daughter Who Died After Cigna Denied Her A Liver Transplant Files Lawsuit

Remember last December when Cigna delayed approval of a liver transplant for a leukemia patient and she died? The girl’s family has filed a lawsuit against the insurance giant.

Progressive Has No Notion of Christmas Spirit, Announces Yule-tide Rate Increase

Progressive Has No Notion of Christmas Spirit, Announces Yule-tide Rate Increase

According to an Email received by reader Jessica, Progressive Auto Insurance is increasing rates for New York Customers by nearly 20%. And the best time to announce this? Christmas day, of course!

To Avoid Paying $25 Million, Insurance Co Claims Smoke Killing 3 In Fire Was "Pollution"

To Avoid Paying $25 Million, Insurance Co Claims Smoke Killing 3 In Fire Was "Pollution"

An insurance company with a potential $25 million liability from a 2007 Houston office fire is claiming smoke that killed three people was “pollution” and surviving families shouldn’t be compensated for their losses…

Flagstar Bank: Give Me My Money, My Roof Has A Hole

Flagstar Bank: Give Me My Money, My Roof Has A Hole

Hurricane Ike left Mike’s with a hole in his roof. He needs Flagstar Bank’s holding onto his insurance company check like a hole in his head.

The Recession Spares Nothing, Not Even Puppies

The Recession Spares Nothing, Not Even Puppies

Ever feel like the poor state of the economy is impacting every area of life? Well, it is! A few examples popping up in some surprising places, like animal shelters…

AIG To Give Executives "Retention Payments" Instead Of "Bonuses"

AIG To Give Executives "Retention Payments" Instead Of "Bonuses"

CBSNews says that AIG will be suspending “bonuses” for executives and will instead replace them with “retention payments.” We’re not entire sure what the difference is and the government doesn’t know either.

Video: Go In For Migraine, End Up With Amputation

Video: Go In For Migraine, End Up With Amputation

Imagine going to the doctor for a severe migraine and ending up with your right arm amputated. That’s what happened to Diana Levine when her doctor injected her with Phenergan, it seeped out of the vein into an artery, and gave her gangrene.

EECB Convinces Best Buy To Pay For Damage To Car

EECB Convinces Best Buy To Pay For Damage To Car

Here’s a good example of how to write an effective Executive Email Carpet Bomb, or EECB, to break through the “please hold” purgatory of the company’s phone system. Alicia’s car’s bumper was scratched by a Best Buy employee, and calling consumer relations as directed proved fruitless. Now she’s got a check in her hands from Best Buy to pay for the repairs.

AIG's CEO Issues Statement About $343,000 Phoenix Seminar

AIG's CEO Issues Statement About $343,000 Phoenix Seminar

Bothered by news reports about another high-priced junket, AIG’s CEO Edward M. Liddy issued a public statement to correct the innacuracies he saw. AIG Media Relations emailed it to us and wanted to make sure we shared it with our readers, and since we’re all about sharing at The Consumerist, here it is:

AIG Spends $343,000 On Secret Seminar

AIG Spends $343,000 On Secret Seminar

AIG is hurting so bad that we just gave them another $40 billion, while execs live it up at another luxury junket, this one costing $343,000. KNVX uncovered another high-priced conference taking place at the Pointe Hilton Squaw Peak Resort in Phoenix, AZ. They reported that AIG made efforts to disguise its presence, making sure no AIG iconography was out in the open. One hotel employee said that staff was forbidden from even saying the word AIG. AIG said seminars like this, which was for independent financial advisers who steer customers to AIG, are essential to its business. They also said that most of the seminar’s costs would be picked up by other corporate sponsors. AIG said in a statement, “We take very seriously our commitment to aggressively manage meeting costs.”