Maybe they sent out the wrong mailing at the wrong time. Maybe they’re planning way ahead. Or maybe Gabriel’s local Hyundai dealership is putting whatever random crap gets people to open messages from them in the subject lines of their e-mails. In Gabriel’s case, it worked. He opened it. [More]
What should have been a no-big-deal $500 discount on a $21,000 car has turned into more than a month of finger-pointing and form letters for one retired Army officer in New Jersey. [More]
How mighty brands fall. Bad leadership, bad planning, a run of bad products: any of these can damage a brand in a short amount of time, and it can take years to recover: if, indeed, the brand recovers at all. What brands are the most battered in the United States right now? 24/7 Wall Street rounded them up, based on which publicly-traded major companies are currently dealing with aggressive competition, reputation disasters, and a lack of direction.
UPDATE: Hyundai has issued a longer apology on its British Twitter page, reading: “Hyundai understands that the video has caused offence. We apologise unreservedly. The video has been taken down and will not be used in any of our advertising or marketing.”
Hyundai And Kia Recall 1.7 Million Vehicles Because Brake Lights Are Supposed To Work When You Brake
The entire point of brake lights on a car are to indicate to others that the driver has pressed the brake, so it’s a bit of a problem when that fails to happen, or when pressing the brake doesn’t disengage the vehicle’s cruise control like it should. And thus we have the reason why 1.7 million Kia and Hyundai vehicles are being recalled. [More]
Driving along on a gorgeous day with the sunroof open is fantastic, which is ostensibly why the Hyundai Veloster Coupe and its panoramic sunroofs could be attractive to custoemrs. But having that closed sunroof shatter? Well that’s far from fantastic, which is why the car company is recalling 13,500 model year 2012 Velosters. [More]
Yesterday Hyundai and Kia admitted to overstating the estimated fuel economy of about 900,000 cars by way of window stickers since 2010, after the U.S. Environmental Protection Agency started poking around. That’s a major no-no, so the companies will now have to shell out millions of dollars to customers to make up for those faulty claims. [More]
Director Wes Anderson, he of the requisite slow-motion scene in his much-gushed over movies like Bottle Rocket, The Life Aquatic With Steve Zissou and The Royal Tenenbaums, is now bringing his twee touch to commercials for Hyundai.
Tim fell behind on his car payments, then made one big payment to get all caught up. The next day, Hyundai Motor Finance Company repossessed his car.
As Hyundai’s “lose your income and we’ll buy your car back” Assurance program comes to an end, the automaker is about to roll out a new plan, Assurance Trade-in Value Guarantee, for keeping customers loyal: guaranteeing trade-in values for up to four years after you purchase the car. Of course, this deal does not come sans conditions.
Michael leased a 2010 Hyundai Genesis and found that none of the buttons on the steering wheel worked. No horn, no cruise control, no radio volume. It’s been in and out of the shop several times for steering wheel issues. When he called up the regional office to complain they seemed to take his issue a little more seriously after he said he was planning to get a windshield marker and write that he got a $40,000 lemon from Hyundai. Now he’s getting to pick a new Hyundai of his choice. Here’s the timeline:
The results of Brand Keys’ annual survey of customer loyalty have been released and in its first year of inclusion, Netflix came out on top of the list of all 528 brands, beating out reigning champ Apple.
A new study by an insurance industry analytics service reveals the vehicles with the highest and lowest percentages of traffic violations. Of the top 10 automobiles with the most violations, three of them were made by Mercedes-Benz. On the opposite end of the scale, 6 of the 10 least ticketed cars were GM models.
Hyundai recalled 139,500 model year 2011 Sonatas this Sunday because of a steering issue. The National Highway Traffic Safety Administration (NTHSA) said that on some of the cars, the steering column intermediate shaft universal joint connections were not put together correctly, or were too loose, which could make the car hard or impossible to steer.
Remember Greg? The front axle of his car broke as he tried to drive it out of a Firestone Complete Auto Care shop, and the shop wouldn’t take responsibility for the incident. We heard back from Greg. He reports that the regional manager declared the situation a “miscommunication.” He now has a repaired axle and a word of thanks for the readers of Consumerist.