The hard drive of Chris’s HP laptop failed within its warranty period. Technically, it was four days after he bought the brand-new computer, but who’s counting?
hp
CircuitCity.com Now Allows Returns From HP, IBM and Toshiba
CircuitCity.com, newly reincarnated as a Systemax subsidiary, has changed the return policy language that forbid returns from HP, IBM and Toshiba, ZDnet reports. Hooray.
I'd Like To Use This $100,000 Paper Tray To Print The World's Most Expensive Liquid, Please
Tipster Colin sent us this amusing snafu. Is this HP’s grand plan to get back at Kodak for those aggressive ads??
HP Calls About Pants Burnin' Laptop
HP called Consumerist about our inquiry about Jillian’s sparking and flaming HP dv2845se laptop adapter that she says burned a hole in her pants and caused a welt on her leg. Jillian had also alleged that HP customer service, regular and escalated, was both unresponsive and rude. HP told us….
HP And Compaq Laptop Computer Batteries Recalled Due To Fire Hazard
HP announced today that laptop computer batteries have been recalled as a fire hazard due to risk of overheating. Affected models are HP Pavilion, Compaq Presario, HP, and HP Compaq computers sold from about August 2007 to March 2008. Find out if your computer is affected and get a replacement battery at HP’s site.
HP Will Fix Your O And P Keys For $298…Oh Hell Just Buy A New Laptop
Randy tried to get new O and P keys for his HP laptop. The outsourced, English-is-not-his-first-language, customer service rep won’t sell or send him the keys and instead insists that Randy sit in for a $298 repair. Blithely indifferent to Randy’s increasing incredulity and rage, the customer service rep suggests that for that amount of money, Randy should just buy a new laptop for $400. That’s right, a new laptop because two of the keys are bad. The ridiculous chat transcript, inside…
Worst Company In America: Walmart VS HP
A controversial retailer VS a computer company with a black hole for a warranty repair operation. Which will you choose?
After Massive Runaround, HP Sends Your Laptop Back Filled With Viruses
HP is known for its incompetent repair process, but what makes Aaron’s case special is that at the end they decide to kick it up a notch. When he sends his computer in and gets it back from the repair center, HP has so ever so graciously filled it with free spyware and viruses.
Reach Hewlett-Packard Executivce Customer Service
Expedite a quagmired Hewlett-Packard issue by calling their executive customer service at 1-800-756-0608 option 7. A guy named Tim Metcalf might be the one who helps you, or Dan or Yunsil. Their lines open at 8am, PST. (Photo: orangegeeky)
Hewlett Packard Wipes Your Hard Drive To Fix A Broken Key On Your Keyboard
Here’s a story that should help to remind you to back up all your data — even if you’re just getting a key replaced on your keyboard.
Batteries From Dell, Toshiba, and HP Laptops Recalled
35,000 laptop batteries from laptops sold from 2004-2006 have been recalled for fire and burn hazards. There have been 17 fires and 2 burns associated with these batteries, so if you’ve got one, make sure you take care of this issue.
Morning Deals
Highlights From Dealnews
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Highlights From Dealhack
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Highlights From Buxr
- Hewlett Packard: $500 off $1399 HP Pavilion Notebooks w/ code NB0915
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Morning Deals
Highlights From Dealhack
- Abt Electronics: Sony Cybershot S750 7.2MP Digital Camera $129 Shipped
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Highlights From Dealnews