help

Consumer Reports Tells You What To Waste Good Money On

Consumer Reports Tells You What To Waste Good Money On

Don’t know what the hell to get someone? Consumer Reports has a list of the “best buy” gifts of 2006. So, even Mom hates it, it sure as shit won’t break. She’ll have that thing for life. Thanks, Consumer Reports? —MEGHANN MARCO

Gifts.com Profiles Personalities

Gifts.com Profiles Personalities

We’ve been seeing commercials for the gift shopping site, “Gifts.com”, and wanted to check it out. We pretended that we were someone else shopping for us and took the quiz to find out what we would like. If that sentence made no sense, we apologize. Anyway, the results were acceptable, if not perfect. Gifts.com thinks we are “a thinker” and suggested things like boardgames and sudoku puzzles. Since we play sudoku on our DS all the time, we can’t argue with the results. We do not, however, want most of the crap they suggested, so maybe Gifts.com only works if you’re buying shit for really stereotypical people…in which case you probably already have a good idea what they want. Still, it’s cute and likely will generate ideas for gifts that you might not have thought of on your own.—MEGHANN MARCO

Consumerist Fixes Your Chapped Lips

Consumerist Fixes Your Chapped Lips

In the wake of the Carmex controversy, we thought we’d offer some helpful lip-healing solutions. No, this isn’t a health blog, but it is about saving money and if we can get you off the chapstick and on the way to healthy lips—well, we’ve done our job. That being said, this may not work for you, and we’re not claiming to have any sort of special knowledge, you know, like doctors have. In fact, this is very probably quackery, and you shouldn’t even try it. Even though it works every single time for us.

Illinois AT&T Mess; Is This Why They Call It The Sucker State?

    Many customers who called AT&T Illinois to get cut-rate phone service deals advertised in their November phone bills are being told the plans don’t exist, leaving customers confused and AT&T embarrassed.

Reader’s iPod Returned From Shop After Consumerist Intervention

Reader’s iPod Returned From Shop After Consumerist Intervention

After asking The Consumerist for help, reader Lisa received an iPod back from iPod Mechanic yesterday, seven months after she first sent hers in for repairs.

How to Ensure A Response to Your Email

Lifehacker has a link to a helpful article explaining the best way to ensure a response to your email, and, while it’s aimed at academics, we think the suggestions apply to customer complaints—or even when emailing this website. For example:

We Help Reader Get iPod Back After 7 Months In The Shop

We Help Reader Get iPod Back After 7 Months In The Shop

Lisa’s story of iPod repair frustration has more tangles than that pair of 1st gen earbuds you’ve abandoned in the bottom of your “big” purse.

Help Us Not Be Poor

Help Us Not Be Poor

For secret reasons, we’re coming up with a list of Consumerist preferred service providers. These are companies that provide a better or cheaper or simply less lame alternative to the “name brands.”

Get Pro Consumer Complaint Mediation

Get Pro Consumer Complaint Mediation

The Fire Was The Easy Part

The Fire Was The Easy Part

Comcast Censored Nightline. Help Us Nail ‘Em.

Comcast Censored Nightline. Help Us Nail ‘Em.

We hear rumblings. Rumblings that Comcast put up a streaming version of our Nightline appearance on their subscribers-only site, The Fan. And rumbling from the belly of those rumblings? Word that Comcast just happened to cut the part of the Nightline segment where their company was cast in an unfavorable light.