Yesterday, two weeks after halting all sales of the Galaxy Note 7 following reports of exploding and overheating batteries, Samsung and the U.S. Consumer Product Safety Commission finally made the recall official yesterday afternoon. Now, the head of Samsung’s U.S. division is standing outside your window with a boombox over his head, playing an apology tune in the hope that you won’t go running into the arms of Apple. [More]
galaxy note 7
Samsung Galaxy Note 7 Recall Is Finally Official
By 9.15.16
In late August, Samsung began delaying shipments of new Galaxy Note 7 phones amid reports of exploding and overheating devices. Then right before Labor Day it informally declared a sort-of recall without going through official channels or offering a proven remedy for the flaw. Now, two weeks later, the company has finally made the high-profile recall official. [More]
Samsung Announces Temporary Note 7 Solution: Limit Phone’s Charge
By 9.14.16
While Samsung’s Galaxy Note 7 smartphones still haven’t officially been recalled in the United States, all over the world, people are continuing to use their brand-new phones, at least until Samsung is able to get a replacement Note 7 into their hands. To keep these stubborn customers from fiery disaster, the company announced a software update in South Korea that could hit other countries and might be involuntary: users won’t be able to fully charge their batteries. [More]
Samsung Gets Headlines For Exploding Batteries, But It’s Not The First Or Last
By 9.13.16
While Samsung is receiving a lot of media attention this month for overheating battery issues in the new Galaxy Note 7 smartphone and the following non-recall, it’s easy to forget that overheating, occasionally exploding batteries are an issue that has come along with the popularity of lithium-ion batteries. They’ve caused issues in everything from baby monitors to airliners to e-cigarettes to hoverboards, as well as an awful lot of portable computers. [More]
Samsung Explains Battery Flaw Behind Overheated, Exploding Galaxy Note 7
By 9.13.16
Even though the Samsung Galaxy Note 7 has — as of Tuesday morning — yet to be officially recalled in the U.S., we now have a slightly better idea of the underlying flaw in the device’s battery that has resulted in dozens of incidents of Note 7s overheating or exploding. [More]
Samsung Phone Reportedly Explodes In Hand Of 6-Year-Old
By 9.12.16
UPDATE: The NY Post has revised — without any mention of a correction — its original story to now clarify that the phone involved in this incident was not a Note 7, but apparently a lesser-known Samsung Galaxy phone, the Core Prime. We have corrected the story below to reflect this important change. [More]
Samsung Changes Galaxy Note 7 Box After Non-Recall; Database Coming Next Week
By 9.9.16
Despite what headlines might say, the occasionally-exploding Samsung Galaxy Note 7 has not yet been recalled. Samsung has a “product exchange program” for owners of the device, and stores have been told not to sell it, but an official recall through the Consumer Products Safety Commission hasn’t yet happened. However, Samsung has announced how you’ll be able to tell which phones have the purportedly defective battery and which don’t. [More]
Federal Safety Commission Urges Samsung Galaxy Note 7 Owners To Stop Using, Charging Devices; Still No Official Recall
By 9.9.16
A week after Samsung said that it would eventually be recalling the recently released Galaxy Note 7 phones over reports of exploding and smoking devices, the tech giant has yet to finalize an official recall with the U.S. Consumer Product Safety Commission. Regardless, the CPSC is now publicly urging anyone who has one of these devices to stop using or charging their phone. [More]
FAA: Pretty Please Do Not Use Or Charge Your Exploding Samsung Galaxy Note 7 On A Plane
By 9.9.16
Exploding phones are never a good thing, unless maybe you’re writing a James Bond movie. But they’re an exceptionally bad thing in a crowded, high-pressure space where emergency workers can’t reach you… like an airplane. So the FAA is asking you, please, pretty please: if you have a Galaxy Note 7 could you, you know, not use it or charge it on your flight? [More]
FAA Considers Banning Samsung Galaxy Note 7; Another User Reports Explosion
By 9.7.16
Samsung still hasn’t officially recalled the Galaxy Note 7, its new smartphone that has a rare but very problematic issue with exploding batteries. While the company has admitted that the phones are defective and has an exchange program in place, it’s not an official recall through the Consumer Products Safety Commission. That’s a problem for the Federal Aviation Administration, since the phone would automatically be banned from planes if it had been recalled. It hasn’t, so it’s not. [More]
Paramedic Claims His Samsung Galaxy S6 Exploded While Charging
By 9.6.16
While the new Samsung Galaxy Note 7 is making headlines after reports of explosions and fires, owners of some earlier generation Galaxy devices say they’ve had similar experiences — like the Massachusetts paramedic who claims that his S6 Active exploded while it was plugged in. [More]
Samsung Announces “Product Exchange Program” For Galaxy Note 7 — But Don’t Call It A Recall
By and 9.2.16
Despite confirming to media outlets earlier today that the Galaxy Note 7 would be “recalled” — implying that the company would soon go through official regulatory channels — Samsung has gone ahead and announced details of a “product exchange program” that is not, in actuality, an official recall. [More]
Samsung Will Recall Galaxy Note 7 After Reports Of Battery Explosions, Fires (But Hasn’t Done It Yet)
By and 9.2.16
Samsung Delays Galaxy Note 7 Shipments After Reports Of Explosions, Fires
By 8.31.16
Following Korean news reports of the batteries in some new Samsung Galaxy Note 7 phones catching fire or exploding, Samsung says it is delaying shipments of the device pending additional quality control testing. [More]
