A week after the Federal Trade Commission sued Volkswagen for deceptively advertising “clean diesel” cars equipped with “defeat device” software to cheat on emissions tests, the carmaker finds itself on the receiving end of another big lawsuit — this time from its own dealers, who accuse VW of intentionally defrauding them.
franchise
Florida McDonald’s Franchisees Testing Ground Chicken Burgers
Who needs a regular old hamburger — or a turkey burger, or a chicken filet — when you can get a burger made from ground chicken instead? At least that’s the thought process for the operators of 202 McDonald’s restaurants in Florida’s Tampa Bay area. [More]
Why Your Cable Company Doesn’t Always Know If Your New Address Gets Service
There’s a story we hear far too often: someone is buying a house. Before they put any money down, they do their research. They call the local cable/Internet provider to make sure they can get broadband service at this new address. They double-check. They triple-check. They search the property for wires, call back, and make sure they’ll be okay. Then they take out the mortgage, move in, and… surprise! There’s no broadband service after all, there won’t be any, and now they’re up a very expensive creek. [More]
Hyatt Sells 38 Hotels For $590 Million, Plans To Franchise Them As Lower-Cost Brands
The Hyatt Hotels Corp. just got a bit smaller. The Chicago-based company plans to sell off some of its select-service hotels as franchises. The first sale includes 38 hotels for the nice price of $590 million. [More]
Faked/Altered Customer Satisfaction Suveys: Marriott
(Corporate hotels have little to worry about because if they foul up, Marriott will just send in a glut of extra labor to fix the problem.) So how to keep labor costs way down and keep the scores way up? Easy.