In 2015, Frontier announced it would be acquiring Verizon’s old-school, copper-wire landline networks in California, Florida, and Texas for a cool $10.54 billion. The transition took place in early 2016, but some subscribers say that 18 months later, they’re still having trouble with the handoff. [More]
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Frontier Still Overbilling Some Customers More Than A Year After Aquiring Them From Verizon
By 10.20.17
Shortage Of Insurance Adjusters May Delay Claims For Hurricane Irma Victims
By 9.14.17
If your home sustained damage from Hurricane Irma, you might have to wait just to get the insurance company to look at your property to see what repairs will and won’t be covered. Why? Because there aren’t enough claims adjusters to go around right now. [More]
3 Things You Should Do If Hurricane Irma Cancelled Your Cruise
By 9.7.17
Millions of Florida residents are battening down the hatches and evacuating in advance of the monstrous Hurricane Irma, which has already wrought havoc and devastation across many island nations of the Caribbean. But Florida is also a major travel and tourist destination for millions of visitors every year, whose plans to go to or through the affected areas are obviously going to be disrupted. So what are your rights and responsibilities if your vacation has to give way to the forces of nature? [More]
Hurricane Irma To Create Massive Travel Headaches In Florida, Caribbean
By 9.5.17
For the second time in as many weeks, a major hurricane is heading toward the southeast U.S. coast. This time, it’s Hurricane Irma that has its bullseye aiming towards us, and it’s expected to come through the Caribbean and up to the Florida coast. [More]
Is A Facebook ‘Friend’ The Same As A Real Friend, Legally Speaking?
By 8.25.17
Thanks to Facebook, the term “friend” has been stretched far beyond its traditional definition. Many Facebook users have “friends” they have never met in person, haven’t seen in years or decades, know very little about, and who you may actually find objectionable in spite of the “friend” designation. That’s why, according to one Florida appeals court, being someone’s Facebook friend is no indication of any genuine familiar or intimate connection to that person. [More]
Decades Later, There Are Still 3 McDonald’s Serving Pizza In U.S.
By 5.1.17
Three decades ago, McDonald’s waded into Pizza Hut’s territory adding pizzas to the menu at thousands of stores. But after a brief affair with the cheesy pies, the fast food giant ditched the products — except for two locations, that is. [More]
Federal, State Agencies Accuse Ocwen Of Mortgage Errors, Illegal Foreclosures
By 4.20.17 — Updated: 5.9.17
We may be years removed from the robo-signing, foreclosure free-for-all that ensued following the collapse of the housing market, but mortgage servicers continue to screw things up. Today, federal and state regulators sued one of the nation’s largest home loan companies, alleging widespread errors that caused borrowers to lose money, and in some cases their homes. [More]
Florida’s Definition Of Skim Milk As “Imitation Milk Product” Ruled Unconstitutional
By 3.20.17
The long-running legal battle over Florida’s definition of “skim milk” may have finally come to an end today, with a federal appeals court ruling that it’s unconstitutional for the state to require that unfortified skim milk be labeled “imitation milk product.” [More]
Florida Man Arrested For Collecting Payments For Jamaican Lottery Scammers
By 2.23.17
Operators of some overseas scams will use American middle-men to collect money from victims before sending it on to the scammers. Federal prosecutors have accused one Florida man of being the cash conduit for a “lottery” scam being run out of Jamaica. [More]
Angry Customer Drives SUV Into T-Mobile Store, Keeps Destroying Stuff
By 1.13.17 — Updated: 1.14.17
While drive-thru customer service would be a delightful innovation in the mobile phone business, it is not yet available at T-Mobile stores. Even if it did exist, “drive-thru” doesn’t mean you actually drive through the store; a lesson that one angry T-Mo customer in Florida apparently forgot when trying to express her rage. [More]
Convict Sues Verizon For $72M For Allowing Him To Commit ID Theft
By 1.4.17
A Florida man serving ten years in prison for fraud and theft is now suing Verizon Wireless, claiming the company was negligent by not preventing him from using the company’s wireless service and products to commit his his latest identity theft. [More]
Chicken McGriddle Coming To McDonald’s All-Day Breakfast Menu — In Florida
By 1.4.17
Nearly a year after McDonald’s began slapping a McChicken on its syrup-flavored McGriddle bun in Ohio, the Chicken McGriddle will become the latest all-day breakfast item to grace menus in Florida. [More]
Florida Grinch Accused Of Stealing More Than 100 Toys From ‘Toys For Tots’
By 12.20.16
The holidays are a time for giving, but they’re also apparently quite a temptation for those who are only interested in giving to themselves. Case in point: a Florida woman who allegedly stole more than 100 toys from a Toys for Tots fundraiser. [More]
Comcast Takes Six Months To Refund $2000 It Shouldn’t Have Charged To Begin With
By 12.12.16
When you turn off your cable service, you shouldn’t continue to be charged to TV and internet you aren’t receiving. And if some error allows for those charge to continue piling up, you’d expect that fixing the problem should be a no-brainer. Yet, as one condo association recently found out, Comcast has a way of defying expectations. [More]
Cox Customers In Florida, Georgia Now Have To Pay Up For Hitting Data Caps
By 10.28.16
Cox Communications upped it’s data cap to 1 TB per month recently, joining the club with peers AT&T and Comcast. The silver lining was that at the time, only one city’s subscribers had to pay up if they hit the limit. But too bad, so sad: the pool of people who have to cough up cash for using extra data is spreading now, too. [More]
Hurricane Matthew Is Really Serious: Waffle House Is Closed
By 10.7.16
When there’s a disaster in certain areas of the country, people turn to an entity known for its careful preparation for times of crisis and its dependability to be the first business in town to reopen, if it closed at all. With the imminent arrival of Hurricane Matthew, all eyes are on this key piece of our infrastructure: Waffle House. [More]
Florida Airports Closing, More Than 1,300 Flights Cancelled As Hurricane Approaches
By 10.6.16
Things are about to get very, very nasty in Florida and the southeast, with Hurricane Matthew — one of the strongest seen in the U.S. in many years — bearing down rapidly on the coast. And that means if you’ve got travel plans in the coming days that are supposed to take you to or through many big, busy airports… think again. [More]
Walmart Employees Charged With Manslaughter In February Death Of Shoplifting Suspect
By 8.3.16
How seriously should retailers take loss prevention? Back in February, a Florida man in his 60s filled a cart with DVDs in the wee hours of the morning, What was different from most incidents was that store employees chased him and pinned him to the ground until police arrived. He was later pronounced dead at the hospital, and police are done investigating the incident, charging the three employees who chased and restrained him with manslaughter. [More]
