I’ve certainly fought back the urge to shout obscenities at the register over the years, but until now I never thought it might be because the laser in the scanner was triggering an inherited tic disorder; I just thought I was angry about something. A woman in Pennsylvania thinks otherwise and sued a convenience store, claiming that when a clerk shone a price scanner’s LED in her daughter’s face and told her to cheer up, the light burned her daughter and triggered Tourette’s-style symptoms. The judge threw out the case earlier this month for lack of evidence.
Brad learned the hard way that asking a Chase customer service representative “WHAT THE F*** IS WRONG WITH MY ACCOUNT?!” is not the best way to find out what the f*** is wrong with your account. Brad had fumbled a wire transfer that temporarily shut down access to his card. He called to restore access, but the card still wouldn’t work. At this point, Brad decided to curse at the CSR and hang up after being placed on hold for thirty seconds. When he called back, he was surprised to learn that the next CSR knew that he had just cursed at a colleague.
Forget about those dowdy old-school Olympics. What we need is an international competition to see which airline can suck the most, since everyone is getting so good at it. In the category of Random Rudeness, this AirTran agent and her equally hostile supervisor would have a good shot at the gold—especially since they aimed their hostility at a honeymooning couple.
Oh look, Americans also enjoy putting shocking phrases on receipts. Yesterday’s UK restaurant surprise reminded one of our interns of a receipt sent in a few weeks ago from Brad in California: “got this receipt from home depot today…. look closely just below the total and you will see something surprising…. lol.” Probably NSFW, unless you work at Home Depot or Joe Delucci’s Italian Restaurant.
Coincidentally enough, we smashed on cellphone yesterday. We were just trying to bang the desk in anger, because we couldn’t think of anything to post about and someone kept IMing us over and over with silly questions. Unfortunately the cellphone was right below our fist and now our screen is cracked. We wonder if the cellphone insurance we purchased covers rage. — BEN POPKEN