Another log on the bonfire of Comcast’s legion crappy customer service, John’s internet went out for no reason and Comcast is going to take at least six days to show up. Six days without spam, guys taking videos of their coffee maker or DRM news.
complaints
Monday Morning Reminder: It’s A Good Week To Write Us
By 5.29.06
After a record week for readers’ emails, last week was a bit slower, with about half of the previous weeks’ 27 emails. I guess we’re bleeding you guys dry. Perhaps you don’t have what it takes to be a disgruntled consumer? We’re throwing down the gauntlet: can’t you guys find something to complain about?
Trifecta of Crappy Airplane Stories
By 5.26.06
It’s the mother lode, one man’s tale of how his and his family’s Memorial Day weekend was ruined, in swift succession, by no less than three airlines.
Late & Broken Bay Furniture To Destroy True Love?
By 5.25.06
Ah, young love. First, the deflowering. Then, the surreptitious placing of a bug in your beloved’s ear to move in together. This step is important — the trick is to link your assets to hers before she gets wise to what you’re really like. And finally, the all important joint purchase of a new piece of furniture cements her to you forever.
Turning the Tables on the Hudson
By 5.23.06
Robert Norton is staying at the Hudson Hotel here in New York and his feet are cold:
eBags eSucks
By 5.22.06
If you’re looking to go out of town this weekend and plan on purchasing last-minute luggage online, look elsewhere than eBags for your portage needs.
Monday Morning Reminder: We Love Your Emails
By 5.22.06
Last week was a big week for reader tips: we posted over 27 of the damn things. God bless you, our gentle readers, for the hundreds of dollars worth of posts we were paid for yet didn’t have to compose. We will think fondly of you when mopping up the tamali and caviar spilling forth from the innards of our champagne-boiled lobsters.
TV Shipping in the Valley of the Amazons
By 5.19.06
Man buys TV from Amazon. UPS keeps dropping it. Perhaps Amazon should use better packing.
Customer Says “Flowers by ANOT!”
By 5.19.06
You know, we’re really happy to see a new trend of submissions to tips@consumerist.com: anecdotal customer horror stories accompanied by copies of letters our readers sent to the company and the Better Business Bureau. Don’t get us wrong: this site is very much an outlet for you to rant and then forget, if that’s what you want to do. The word of mouth helps inform our other readers of what kind of service they might be getting when shopping at a company. But simply complaining isn’t what makes a consumerist, really: it’s taking a breach of trust or service to a higher, more official level, trying to raise awareness and achieve resolution.
Amazon Wedding Wishlist: A Lesbian Speaks
By 5.17.06
Unadulterated gold: Amazon.com hates all lesbians. Or, at least one. An open letter, ostensibly to us.
Why Marketers Are Douchebags
By 5.16.06
There’s an article yesterday on Mediapost that we’re not sure what to think of. It’s called, “What To Do With The Haters” and it’s all about how companies should engage irate customers online in public forums.
