Sprint’s retention process has gotten almost as bad as AOL’s.
complaints
Time Warner Won’t Fix Connection Broken For Years
By 10.26.06
The horror of Time Warner Cable NYC is legion, a textbook example of monopolies abusing consumers customers.
Why No Lawyer Will Take Javin’s Case Against Fox Chase Apartments
By 10.24.06
Reader (and lawyer) Sam Glover says:
L.A. Vlog Slags TWC Outages
By 10.24.06
Fed up with the outages caused by the transition between Comcast and Time Warner Cable after the latter bought the former, Orange County resident brainforest recorded a gripe.
Apartment Complex Evicts With Fake Excuses So It Can Raise Rent 40%
By 10.23.06
Javin got unjustly kicked out his apartment in Waldorf, MD.
Monday Morning Readers Round-Up
By 10.23.06
It’s Monday, and that means it’s time to spin the Consumerist faucet for a fresh influx of tips again.
Target Customer Orders Sheet Set, Left Holding Bag
By 10.19.06
Despite having bad experiences with Target’s online store in the past, Paul ventured to purchase a Cotton/Modal Sheet Set. It’s supposed to have a fitted sheet, a flat sheet, and 2 pillowcases.
DirecTV Is A Bird Turd
By 10.19.06
Susan L. wrote us about her extremely unpleasant experience with DirecTV… an experience so unpleasant she’s willing to give them money just to never have to speak to them again. Reminds me of the last time my father talked to me.
Is Your Water Meter Crazy?
By 10.16.06
Elliot writes in what he dubs, “A Water Meter Odyssey” After hearing what he went through to not get overcharged on his water bill, fighting harpies, cyclops and hydra will sound like Mother Goose rhyme.
FTC Kicks Some Bogus Billing Butt
By 10.16.06
Is the FTC just a bunch of secretaries with really big filing cabinets?
Dental Insurance Is A Blue Cross To Bear
By 10.16.06
Thanks to some lying dentists, Georgena’s toothache turned into a real pain in the ass.
Monday Readers Round-Up
By 10.16.06
Every time Ben lugs his bronzed body into a television studio, we get indundated with hundreds of emails within minutes… an armada of people up late in the middle of the night, writing in as one, to tell us about their mistreatment.
With Vigorous Cane Shaking, America Responds To 20/20 Story
By 10.16.06
Of all the complaints that flooded our inbox following our 20/20 appearance, this is our favorite.
Stuck In Dell Heck
By 10.13.06
Frustated by lousy sales support and bad customer service, a faceless hand ineffectually stabs a Dell box with a pencil.
US Bank Is A Liar
By 10.13.06
Sick of paying annual fees, Steve wanted to get out his NWA WorldPerks Visa Signature Card he had going on with US Bank.
Dell Business Blows Up Servers
By 10.11.06
If there’s one thing you expect Dell to know, it’s computers. And although that assumption may be baseless when you’re talking to a CSR from the Orient, telling you the only solution to your monitor being broken is to wipe your hard drive and reinstall, if you’re a business-class customer, talking to your Dell contact to set-up a RAID, you at least hope that they have an inkling of what they are doing.
HOWTO: Report Dangerous Products
By 10.10.06
Strangling crib slats, exploding chairs, and that whole various easily swallowed pieces crowd… why should everyone else get all the fun?
Your Rights: Telemarketing
By 10.9.06
You might be distracted by their pointed horns and forked tail, but don’t forget you have rights when telemarketers call. If those rights are trampled by their cloven feet, you have recourse.
