Brady’s 14-month-old son stepped on a push pin at an indoor playground store at a local mall.
complaints
Some Acura Owners Stuck With Useless OnStar Units
By 12.28.06
Reader Charlie writes in with a complaint about Acura and OnStar. Charlie has a 2003 Acura TL that came equipped with OnStar. Usually he renews for 2 years at a time, but this time something was wrong. OnStar wouldn’t let him renew because his Acura had an analog OnStar system, and due to a FCC ruling, the wireless carriers that provide service to OnStar will no longer be required to maintain analog networks.
Dish Charges You Extra For Not Having A Phone
By 12.28.06
Dish Network is charging Dee a $5 “programming access fee” because she doesn’t have a phone line.
It’s Hard To Stop The Catalogs
By 12.28.06
Deb gets a lot of a catalogs. Sometimes two of the same, as she and her husband have two different last names.
Avoid Magsforless.com
By 12.28.06
Magsforless.com and My1mag.com are really crappy. Don’t buy magazines from them. They claim to use the power of bulk purchases to negotiate special rates. The reality is magazines never arriving, completely unresponsive customer service, and ruminating observers of human behavior everywhere bereft of their New Yorkers.
McDonald’s Re-Gifts A Burger
By 12.27.06
Yes, they handed Joel some cheese in a box. Joel, being a sane person, refused cheese in a box. “I handed her the box of cheese, and the one bite missing burger, and asked if you could please remake it…Another minute passes, the lady comes back and hands me a very very hot box with a Home style burger in it, I hand it to the girlfriend and …She opened the box and guess what! It’s her exact same burger! With the bite missing. What they did was take the spare piece of cheese, slap it on the burger, and nuke it for about a minute.”
United Airlines Apologizes For Laughing At Traveler’s Plight
By 12.27.06
A reader received an apology and a $100 travel voucher in response to his complaint we cross-posted.
Bank Of America To Charge For “Free” Checking
By 12.26.06
Bank of America will start charging “Free Checking” customers starting 2/1/07. The bank will switch change the accounts to “MyAccess” checking, with a fee of $5.95/month.
Whole Foods Decidedly Inorganic Over Coupon Redemption
By 12.26.06
Mitchell’s letter is a great example of how you can stand up to (supermarket) authority, get into an argument, be a smartass, and still walk away with six free can of hippie soda.
FedEX Loses Vincent Ferrari’s Package
By 12.21.06
Vincent ordered two scanners from CDW. One arrived, the other didn’t.
IDT Energy Scammers Knocked On Our Door
By 12.21.06
Yesterday, a salesman from IDTenergy knocked on our door.
Cingular Foils Reader’s Attempt To Break Contract
By 12.19.06
Reader Corey wants to break out of his Cingular cellphone contract without fee, but is having trouble.
Home Depot Calls Customer A “Stupid Cunt”
By 12.19.06
This particular manager’s name is “Fred,” and works at Home Depot in Missouri City, TX.
Home Depot Improvement Scams Father Of 2 Premature Babies
By 12.19.06
Don MacAskill (pictured) is sitting in an unfinished $130,000 kitchen with two prematurely born babies. Home Depot said the kitchen would be done 9 months ago by Owens Corning HOMExperts . The home improvement store assured him that, “being a large corporation, they would have lots of control and organization around the project, and the contractors would be incentivized to finish the job quickly and thoroughly.”
With Our Help, Reader Escapes Cell Plan For Free
By 12.18.06
We helped reader Michael leave his Cingular cellphone contract without early termination fee.
Powerbook Explodes After Comcast Plugs In Wrong Cable
By 12.18.06
A Comcast customer’s Powerbook exploded after a Comcast tech plugged coax, connected to her computer through her modem, to an electrical wire.
