After eight days and 16 first round battles, the WCIA steel cage is littered with the bones of those companies not crappy enough to continue on in the tournament. But the thrill of victory is fleeting for the remaining combatants, all of whom must square off again if they hope of crowning themselves the Worst Company In America! [More]
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Worst Company In America Round One: Comcast Vs. Charter
By 3.23.11
Finally, after a week of watching from its locker room, the reigning Worst Company In America steps into the ring to defend its title. [More]
Comcast Is Hounding Me With Comcastic Sales Robocalls
By 3.22.11
Parker is a reluctant Comcast customer. Comcast would like Parker, and many other companies, to upgrade their service. Unfortunately, someone at Comcast believes that the way to convince customers to do this is to robocall them daily: even if they ask to be taken off the list. [More]
FCC To Reconsider Rules For Negotiations Between Broadcasters And Cable Companies
By 3.3.11
In recent years, the disputes between cable companies and broadcasters have gotten especially ugly as boardroom squabbles have spilled over onto the airwaves and online. And in the end, it’s always the subscribers who get hurt with blackouts and eventual price hikes. That’s why the FCC voted today to reinvestigate the rules and its role in these negotiations. [More]
Comcast Disconnects Your Cable. You're An RCN Customer.
By 3.3.11
You don’t need to actually be a Bank of America customer in order for them to foreclose on your house, and you don’t actually need to be a Comcast customer for them to disconnect your cable. That’s what Brett writes happened to him recently when a neighbor had their cable fixed. [More]
Move Your Comcast Account, Get Bonus $8 Late Fee
By 2.2.11
Mark wrote to us with a warning for Comcast customers: if you move while your account is set on auto-pay, the system is set up so that you will miss a payment and be hit with a late payment fee. Why is it set up that way? Nobody knows. [More]
Will The Strings Attached To Comcast/NBC Deal Be Effective?
By 1.19.11
Both the FCC and the Justice Department have effectively cleared the way for Comcast (aka, that cable company from Philadelphia) to own a majority of NBC Universal, but the regulators did so with several strings attached to the deal. But the question remains: Will these rules do anything to protect consumers? [More]
FCC Approves Comcast/NBC Deal
By 1.18.11
It’s time to break out your favorite wedding clothes. The FCC has given its blessing to the marriage of Comcast — the reigning Worst Company In America — and NBC Universal. [More]
Comcast/NBC Marriage Could Get FCC Blessing Today
By 1.18.11
The way could soon be clear for the country’s largest cable TV provider (and reigning Worst Company In America) to acquire a majority share of the country’s fourth-ranked broadcast TV network, as reports claim the FCC will be voting today to approve the joining of Comcast and NBC Universal. [More]
Could An NFL Lockout Force Networks To Run Even More Ads?
By 1.12.11
Now that the NFL’s postseason is in full swing (even though my beloved Eagles were so quickly eliminated), it’s time for many to start wondering if owners and players will be able to resolve their problems before the start of the next season. If not, the biggest losers could end up being the networks and, by extension, TV viewers — whether they watch football or not. [More]
Comcast May Not Have Rights To Stream TV To Tablets
By 1.12.11
Comcast is working furiously to get its programming onto iPads and other tablet computers, even cutting deals with hardware providers like Samsung. But there’s just one little problem: the company may not have the rights to stream shows without first negotiating with the companies that own them. [More]
Comcast, TWC, DirecTV And Samsung Enter Unholy Partnership Inside Your TV
By 1.7.11
Hate your cable set-top box? So does Samsung, apparently. They’ve cut deals with Comcast, Time Warner Cable and DirecTV to offer various features that will allow you to watch TV either without a box, or access your cable subscription through an app on the Samsung Galaxy Tab. [More]
Watch Out For Phantom Comcast Technician Visits On Your Bill
By 1.6.11
Have you called Comcast recently to make any changes to your account or your services? Make sure that you don’t have any phantom technician visits billed to your account. That’s what happened to Jason every time he made any changes to his account. [More]
FCC Chair Wants Comcast To Guarantee Access To NBC Programs
By 12.23.10
In a memo to be circulated today, Federal Communications Chairman Julius Genachowski is expected to tell his fellow commissioners that he wants Comcast to agree to certain conditions before approving the cable giant’s takeover of NBC. Among them: a guarantee that competitors will be able to get access to NBC programs at fair rates, and an assurance that the company won’t throttle streaming services such as Netflix. [More]
Regulators Won't Finish Review Of Comcast-NBC Deal Until Next Year
By 12.22.10
Jack Donaghy had better cancel his Christmas break. NBC and Kabletown, er, Comcast, have announced that they don’t expect regulators to finish their review of the planned acquisition of the broadcaster by the cable giant until next year. The two companies still expect the deal to go through. [More]
Comcast Wants Me To Prove They Don't Own My Cable Modem
By 12.16.10
Consumerist reader Dan was just trying to cancel his Comcast cable and internet service when he suddenly found himself plunked down into a dark corner of the byzantine hedge maze that is Comcast customer service. [More]
NBC Tells Staff To Submit Paperwork For Comcast Transition, Even Though Merger Isn't Approved
By 12.13.10
A tipster says that NBC is having employees submit new paperwork for a new personnel management software program that will take over after the Comcast merger, even though that merger hasn’t been approved by the FCC yet. Hmm. Here’s the note: [More]
Comcast Suffers Major Midwest Outage
By 12.6.10
Another major outage hit Comcast customers, this time in the Midwest. Like the outage that occurred exactly a week ago on the East Coast, this one too started on a Sunday and involved their DNS servers being down. [More]
