Video shot around the ‘net this weekend of a group of Occupy Wall Street protesters at a New York City Citibank who were arrested after they entered the bank with placards, began holding an open forum inside the bank where they talked about how they were saddled with debt, and then tried to close their accounts. At one point a woman wearing a suit is forcibly arrested after telling the police several times, “I’m a customer.” [More]
citibank
Credit Card Marketer Uses Clever Way To Circumvent New Regs
By 10.13.11
Looks like at least one credit card marketer has cooked up a clever way around regulations that forbid unsolicited credit cards from being issued and showing up in your mailbox. [More]
Bankers Association Defends Checking Rate Hikes: "We Don't Expect To Pay Nothing To Ride The Train"
By 10.7.11
Bankers are sure trotting out the appealing straight talk to defend the recent increase in rates on various consumer banking services. First it was Bank of America CEO Brian Moynihan telling folks that adding a $5 monthly fee for debit cards was okay because they “have the right to make a profit.” Now an American Bankers Association has an interesting turn of phrase to defend the jackup in checking account costs, most recently done by Citibank. [More]
Citi Jacks Up Monthly Fees And Minimum Balance Requirements For Checking Accounts
By 10.5.11
While Bank of America is inflaming consumers’ anger by saying it will soon start charging some debit card customers a monthly fee, the people at Citibank have been busy figuring out just how much to inflate the monthly fees and balance minimums for many of their checking account customers. [More]
Citibank Jacks Up Monthly Fees On Checking Accounts
By 9.29.11
Citibank sent customers a letter informing them that starting in December, they’re raising monthly fees on checking accounts, in some cases by double. [More]
Citi "Simplifies" Banking By Raising Monthly Service Fee
By 9.16.11
Citi customers with the bank’s “Basic Banking” package currently pay an $8/month service fee that can be waived if the customer makes five qualified transactions per month. The good news is that they are reducing that requirement; the not-so-good news is that Citi is raising the monthly fee for people who don’t make the necessary number of transactions. [More]
With Only $37,000 Left On Mortgage, House Gets Foreclosed
By 9.12.11
They only had $37,000 left to go on their mortgage they’d been paying off for 25 years, but now a California family’s house is going into foreclosure. [More]
Around $2.7 Million Stolen From Citi Accounts After Hack
By 6.27.11
The fallout continues from the May 10 breach of Citi’s credit card account files by hackers. The bank now says that a total of around $2.7 million was stolen from a relatively small percentage of the 360,000 breached accounts. [More]
How Hackers Stole 200,000+ Citi Accounts Just By Changing Numbers In The URL
By 6.14.11
Details have emerged has to how hackers were able to steal over 200,000 Citi customer accounts, including names, credit card numbers, mailing addresses and email addresses. It turns out quite easily, in fact. All they had to do was log in as a customer and change around a few numbers into the browser’s URL bar, NYT reports. Facepalm. [More]
Sears Takes Four Appliances Back, Refunds You For One
By 6.10.11
By Sears standards, maybe Benjamin was lucky. More than two months ago, he bought two washers and two dryers from his local store to go inside a coset. When they didn’t fit in the appointed space, he sent them back under the rational assumption that Sears would credit him back for the purchase. This was an incorrect assumption. [More]
Breach: Citi Says Hackers Stole Hundreds Of Thousands Of Credit Cards
By 6.9.11
Roughly 200,000 Citi customers’ credit cards were stolen by hackers in a breach the bank just announced today. The data included names, credit card numbers, mailing addresses and email addresses. [More]
I Solved Citibank ATM Pen Shortage With Duct Tape, TD Bank Pens
By 6.3.11
Reader Greg was sick of there never being any pens at the Citibank ATM at 8th ave and 16th st in NYC. They had those metal pens attached to wire like they always do, but people had stolen the pen innards and they were never replaced. (Probably because the bank got sick of replacing them.) So Greg came up with his own solution. He grabbed some free pens that are always in abundance at TD Bank and duct taped them to the empty Citibank pen barrels. [More]
Cost Of Funding SETI vs A Citibank Exec's Bonus
By 5.4.11
On the back of news that SETI, an array of satellite dishes that search for extraterrestrial intelligence, would be shut down, John at μcosmologist put together a infographic to compare the cost of running it against other things. For instance, it costs $2.5 million a year to run one SETI satellite, while one Predator drone costs $4.5 million. A Citibank exec’s bonus? $19.3 million. And if just a small part of the $10.7 billion Starbucks made last year was put aside instead of paying for their employee’s health insurance, we’d have ET’s whole city in the bag. In comparison, continuing to send and seek out bleeps into a silent and uncaring void isn’t that much. Check out the full version here, and stick around for the money shot by scrolling all the way to the bottom. [More]
Citi Beats Bank Of America At One Thing: Getting Bailout Money
By 3.16.11
The Congressional Oversight Panel overseeing the TARP program has finally made public the data on exactly how much each of the various bailed-out banks received from the combined coffers of TARP, FDIC and the Federal Reserve. The winner: Citigroup’s $476.2 billion. [More]
Worst Company In America Round One: Bank Of America Vs. Citi
By 3.15.11
Consumerist’s 6th Annual Worst Company In America tournament tips off today with this battle of beastly bankers! [More]
Citibank's Rewards Provider Ships Your Prize 1500 Miles Away, Shrugs
By 1.27.11
Rick moved and changed his address with his credit card company, CItibank, but didn’t change it with the bank’s rewards program vendor. No problem: just put in a different shipping address when he placed the order, right? Not exactly. Now the company’s best option is for him to wait for the package to be sent to the address where he no longer lives, complain of non-delivery, and wait for a new package to come. This seems a bit inefficient. [More]
Avoiding Student Loan Default At Citibank: A Cautionary Tale
By 1.20.11
It’s an enormous relief to find someone at a large, powerful company who is kind, helpful, and able to solve your problems. Unfortunately, reader Flora learned that just because a person is kind and helpful, that doesn’t mean that you shouldn’t document your conversations with them in case things go horribly wrong. [More]
Know Your Bank's New Checking Fees To Avoid Getting Slammed
By 1.10.11
The first reaction to your bank instituting new fees on your “free checking” account in 2011 might be sheer, overwhelming panic, or maybe rage, indignation, or some combination thereof. But don’t be afraid, fee-haters, there are ways around extra charges to your account. [More]
