Reader Kelly wants to let us know that July isn’t too early for a candle store at her local mall to start its Christmas marketing push…
christmas
Dear Sur La Table: It Has Been 42 Days Since You Stole $100 From My Bank Account
By 2.9.08
Rachel used a $100 gift card to pay for her Christmas gifts, but Sur La Table decided to take the funds directly from her debit card. Sur La Table apologized for the error, but instead of overnighting Rachel a refund check as promised, they inexplicably charged her an additional $31.89. Now Rachel is angry and wants an explanation.
Tiffany's Dazzling Customer Service More Than Makes Up For Shipping Snafu
By 2.3.08
Ritzy Fifth Avenue jeweler Tiffany & Co. failed to ship Chris’ grandfather a bracelet for his wife in time for Christmas. We expect a certain level of service from high-end stores, but Tiffany’s extravagant amends caught us by surprise.
Shopdropped iPods Implore Buyers: "Reclaim Your Mind From The Media Shackles"
By 12.29.07
Joe Ellis arranged for Santa to deliver an iPod to his daughter for Christmas. Santa instead left an anti-capitalist rant. The iPod purchased from a Maryland Walmart contained a note written in ransom-letter caps reading:
RECLAIM YOUR MIND FROM THE MEDIA SHACKLES. READ A BOOK AND RESURRECT YOURSELF.
Christmas Cracker Contains Dead Mouse
By 12.29.07
See, this is why we don’t pull apart “crackers” on Christmas in the U.S.—a New Zealand woman found a dead, partially decomposed mouse in hers earlier this week during her family’s Christmas celebration. “I had said to my granddaughter ‘what’s the smell’ and we couldn’t work it out until we pulled the cracker.” Then: Merry Christmas! There’s a dead mouse in yer lap! “It ruined my appetite for the rest of the day,” she told her local paper.
Walmart: Santa Brings A MP3 Player Full Of Porn To A 10-Year-Old Girl
By 12.28.07
Daryl Hill of Cookeville, TN purchased an MP3 player from Walmart for his 10-year-old daughter. He handed the player over to his daughter thinking it was new, when in fact the previous owner had filled the player with pornography.
Wal-Mart Gift Card Servers Malfunctioning Day After Christmas
By 12.27.07
John wrote in yesterday to tell us, “I just got back from Wal-Mart trying to buy stuff with my gift cards, but the employees told me that they gift card servers were down across the country. I waited for about 15 minutes as cashiers and managers tried to get my gift card to go through and nothing occurred.”
Retail: Can The Day After Christmas Save Christmas?
By 12.26.07
The International Council of Shopping Centers said same-store sales, or sales at stores open at least a year during the November-December period, appear to be coming in just below meager projections, though it said post-Christmas buying could help restore the shortfall.
By 12.24.07
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As part of a 3-month fire-safety campaign, the Chinese city of Zhuhai has banned all Christmas trees and related flammable decorations from all stores, malls, restaurants, and other public spaces: “Those that fail to rectify the situation will be subject to legal measures like suspension or closure.” [Reuters]
Woman Asked To Leave After Shopping At Walmart For 72 Hours
By 12.24.07
Police escorted a woman home after she was shopping, eating, and sleeping in a Georgia Walmart for three days straight. She blended in with the general Christmas madness and sustained herself by eating at the on-site Blimpie. When asked by employees at the end why she stayed for so long, she said, “I’m shopping.”
Stores Beg Shoppers To Come Visit This Weekend
By 12.22.07
Spooked by the (apparently mythological) low numbers of shoppers this season, several retail chains are pulling out the stops in an attempt to lure consumers in over the next 72 hours, reports Reuters. Seven New York-area Macy’s stores are now open non-stop until 6pm Monday. Kmart is holding a “64-hour sale” that begins tomorrow morning and lasts until 10pm Monday (we’re not sure if the stores are staying open around the clock, however). JC Penney is advertising special sales tonight and tomorrow morning.
Vacuum Kills Fleas As Effectively As Poison, Say Researchers
By 12.19.07
If you end up with a bad case of Christmas Fleas next week—hey, we’re not judging—save yourself the expense of buying flea poison. “Vacuum cleaners kill fleas just as well as any poison, surprised U.S. researchers said,” noting that a “standard vacuum cleaner abuses the fleas so much it kills 96 percent of adult fleas and 100 percent of younger fleas.” Of course, you won’t be able to train them after that, but it’s your decision.
By 12.18.07
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24% of consumers say they won’t finish shopping until December 23rd. [Consumer Reports]
"Hoh Hoh" Says Wal-Mart
By 12.18.07
The War on Christmas has taken a sneaky left turn, with Coke and Wal-Mart mounting an entirely unanticipated attack on one of the world’s most beloved phrases! A reader, Josh, was shopping and/or protesting in his local Wal-Mart recently when he saw this in-store display for soda.
Dirty Elf Shuts Down Canada's "Write to Santa" Program
By 12.17.07
You may want to write your own letter from Santa to the kids this year. Canada Post has temporarily shut down their popular “Write to Santa” program, which delivers over a million letters to kids in Canada and elsewhere, while they track down the volunteer who’s been sending out obscene letters to kids.
Some Gift Cards Sorta Friendlier, Thanks To FTC
By 12.17.07
Gift cards have fewer hidden fees and expiration dates this holiday season, thanks to FTC action, reports the Washington Post. A survey by the Montgomery County’s Office of Consumer Protection found that about 80% of the 22 retail examined had no fees or expiration dates, could be replaced if lost or stolen and had scratch-off PINS for security.
