Do you want to get rid of the data plan for your AT&T smartphone, but missed the September 6th deadline? You now have a second chance. The deadline to drop your plan has been extended until October 31st.
cell phones
T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone
By 10.15.09
Amber is a pre-paid Sidekick owner who has been a T-Mobile customer for 7 years. After the recent T-Mobile data disaster, she doesn’t intend to get burned again. She wants to switch to a different phone, and she wants T-Mobile to buy back her Sidekick since they can’t deliver the data security they promised. Initially T-Mobile agreed, but then they pulled a Sidekick Data Outage on their promise and it disappeared forever.
T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail
By 10.11.09
This time last week, we thought of the T-Mobile Sidekick data outage as a mere inconvenient outage, but a temporary one. We grossly misunderstimated how badly T-Mobile and Danger/Microsoft could screw things up.
Will You Try To Drop Your Voice Plan Now That There's VoIP On The iPhone?
By 10.7.09
Justin says he has done something that many iPhone users have discussed, but haven’t been able to accomplish. He claims that AT&T let him drop the voice plan from his account, and plans to use VoIP in order to make any voice calls he needs. Is this even possible? Is it a good idea?
T-Mobile Sidekick Data Outage: Day Three
By 10.4.09
We’ve been receiving mail from outraged T-Mobile Sidekick users all weekend, reporting nationwide data outages since Friday. For many users, this includes lack of access to not just e-mail and IM, but also address books unless saved to the SIM.
Laser-Guided E-Mail Bomb Scores Hit On T-Mobile
By 9.27.09
Sometimes, the executive e-mail carpet bomb, or EECB, is too blunt an instrument. When Joe had a problem with T-Mobile, he elected to send a LGEB, or laser-guided e-mail bomb, just to CEO Robert Dotson, with great results.
Can BillShrink Tame Cell Phone Bills?
By 9.24.09
This Seattle KOMO News article about the free cell phone rate comparison site BillShrink — the site also compares gas prices and credit card offers — has an infomercial-like tone that almost made me dismiss it, but the evidence within convinced me BillShrink is worth a look.
Video: Ditch Your Cell Phone Contract For Free
By 9.16.09
In this video, a blonde dame in glasses shows you how to escape your cellphone contract for free with several tried and true tips for defeating those $175 early termination fees.
T-Mobile Ends Paper Billing Fee …For Now
By 9.12.09
Here’s their statement, posted to a T-Mobile web forum. The company’s media relations office confirmed that this is the official statement.
Study Rates Cell Phones By Radiation Emitted
By 9.9.09
The jury is still out on whether cell-phone radiation is something consumers should worry about. Scientists disagree on whether the low levels emitted are enough to cause brain tumors or other health problems in the long-term. Nevertheless, the Environmental Working Group has analyzed radiation emissions from 1,268 cell phones to see how the levels stand up against government standards.
AT&T Network Struggling In iPhone-Dense Urban Areas
By 9.6.09
MMS is finally coming to the iPhone in two and a half weeks! Yaaay! Wait, iPhone users, why are you still sad? What’s wrong? What are you doing with that AT&T voodoo doll?
Verizon Customer Says She's Bombarded By Robo-Texts
By 8.26.09
It’s bad enough when friends and acquaintances bombard you with text messages, but at least most humans can be reasoned with. Monica, on the other hand, says she’s being hassled by a robot who sends here 20 texts a day, and that Verizon has been slow to jump to her aid.
Spread 'Em, Wireless Companies — It's Time For An FCC Probe
By 8.24.09
Back in July, Consumer Reports revealed that the FCC would be taking a long, close look at cell phone companies, and this week it’s finally time for that probe.
AT&T To Require Smartphone Data Plans For Smartphones
By 8.23.09
Bad news, smartphone-owning AT&T customers. Starting September 6, customers will not be permitted to use a smartphone on the network without purchasing a smartphone data plan. Exceptions: unlocked phones and customers who currently have a smartphone (think Blackberry or Palm) but use a non-smartphone data plan.
AT&T: Sorry Your Finger Slipped, We're Still Charging You $1.99
By 8.20.09
Hey, AT&T customers: be very, very careful when dialing three-digit numbers. If you’re trying to dial, say, 211 or 311 (local government information), 611 (AT&T Wireless customer service) or 711 (TTY relay), and you dial 411 for directory assistance by mistake, you’ll be charged for it even if you realize the mistake and hang up immediately. And you’ll need to live with the consequences of your error, since, according to reader Stephen, AT&T will not refund these charges.
T-Mobile To Charge $1.50 For Paper Phone Bills
By 8.12.09
If you’re a T-Mobile USA customer who likes to kick it old-school with a paper bill, checks, stamps and whatnot, bad news. Starting September 12, you’ll be charged $1.50 per account for the privilege of receiving your bill by mail.
Beware Pay-Per-Call Phone Scams
By 8.5.09
Scammers on Craigslist are ordering tough-to-identify pay-per-call phone numbers, then list them on ads, baiting people to call and pay exorbitant fees. Common area codes for pay lines are 976, 940, 915, 556, 554, and 550.
