It’s been the better part of a year since Charter leapfrogged to the top of the giant cable company pile by gobbling up Time Warner Cable and Bright House Networks. The transition, though, has been far from effortless for Charter, which now finds itself facing a potential class-action lawsuit brought by a former Bright House subscriber. [More]
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Time Warner Cable/Charter Service Not Likely To Improve After Merger
By 6.9.16
Remember how literally just yesterday the Attorney General’s office in New York was strongly suggesting to Charter that they get on the ball about that whole “making service not suck” thing now that they’ve bought Time Warner Cable? Well, analysts are saying that New Yorkers — and everyone else — probably shouldn’t hold their breath. [More]
Farewell, Time Warner Cable; Nobody Is Going To Miss You
By 5.18.16
The most-loathed company in all of America is soon to be no more. With the merger of Charter and Time Warner Cable approved and under way, the widely-detested TWC brand is soon to be up on the chopping block. [More]
Poll Sponsored By Charter Says Charter Is Great, More Charter Greater
By 1.20.16
Charter is still pushing very hard to get their pending three-way merger with Time Warner Cable and Bright House Networks approved by the FCC and Department of Justice. To that end, they’re happy to push any available evidence that they are not only great, but also working for the public interest. And what better way to gather that evidence than to sponsor their very own poll looking for it? [More]
What Key Players Are Telling The FCC About The Charter / Time Warner Cable Merger
By 10.14.15
The three-way Charter/Time Warner Cable/Bright House merger hit one of its major milestones this week, as the first deadline for filing comments with the FCC has come and gone. As one might expect, consumer advocates and competing businesses are less than thrilled with the major merger plan. [More]
Broadcasters Ask FCC To Halt Merger Of Time Warner Cable & Charter
By 10.12.15
While Time Warner Cable’s current merger à trois with Charter and Bright House is getting significantly less attention than TWC’s recent failed fling with Comcast, but these nuptials aren’t without their detractors. [More]
Cable Company Cutting Off Service To Entire Condo Complex Over Crime Concerns
By 9.22.15
Following the armed robbery of a repair tech, a cable and Internet provider has decided to stop serving an entire Orlando condo complex, potentially leaving residents without any affordable way to get online. [More]
Why Charter Thinks Their Plan To Buy TWC Is Different Enough To Succeed Where Comcast Failed
By 5.26.15
After months of rumors, this morning it became official: Charter plans to step in where Comcast failed, with a $55 billion plan to acquire Time Warner Cable. Regulators looked unfavorably on Comcast’s bid, finding it would have too many negative effects on consumers and on competition. But Charter clearly would not be trying its own takeover, with such a huge price tag, if they didn’t think they stood a good chance of success. So what makes the second offer so different from the first — and is it any more likely to succeed? [More]
Why Everyone Is Suddenly Dying To Buy A Cable Company You May Never Even Have Heard Of
By 5.1.15
Odds are (unless you live in central Florida) that you probably don’t know much about Bright House Networks. The cable company serves about 2 million TV and internet customers, mostly in Florida and also in Alabama, Indiana, Michigan, and California. But in the many eddies rippling through the cable world after the sinking of the Comcast/TWC merger, this one regional provider may be poised to make or break some pretty big deals. [More]
Charter Digs This Whole Cable Merger Thing, Plans To Buy Bright House For $10.4B
By 3.31.15
In cable, merger mania isn’t just for the biggest players. The next tier down wants to play, too. And so we have the announcement this morning that Charter is planning to buy regional operator Bright House Networks for a cool $10.4 billion. [More]
Cable Company Cashes Customers’ Checks, Then Does It Again & Again & One More Time For Good Luck
By 12.6.13
Because consumers love nothing more than having their cable operator drain their bank accounts dry, the folks at Bright House Networks apparently decided to just keep cashing thousands of customers’ checks over and over again. [More]
Bright House Customer Now Has His Football In Glorious HD
By 11.9.12
A few months ago, we shared with you the story of Tim, a Bright House cable customer who signed up for the company’s most basic package because the company’s website created the appearance that high-definition channels were part of it. After we published Craig’s story, the person at Bright House whose job it is to fund unhappy customers venting on the Internet and make them happy again contacted us, wanting to help Tim. This person agreed that the online listings were confusing, and upgraded Tim’s cable at no cost. [More]
All I Want Is To Watch Some Football In HD And For Bright House's Website To Reflect Reality
By 9.17.12
Here’s what Tim wants: to turn on his TV and watch football games in high definition. That’s pretty simple, and seems like a reasonable enough request. At least he thought so. His cable company, Bright House, advertises that they offer HD for free to their subscribers. Wow, that’s great! They quoted Tim a $29.99 rate, but failed to mention that he wouldn’t be able to receive HD without renting a cable box. You know, the HD channels that were the entire reason why he got cable in the first place. [More]
Best Internet, TV, Phone Service Providers
By 1.23.08
Lots of companies are pushing deals for their bundled internet, tv and phone plans, but which are best? Consumer Reports surveyed its readers and here’s how they ranked the service providers:
