Mike Mozart

Verizon Wireless Decides Not To Make Florida Woman Pay For $8,535 In Data Overages

The Florida woman who was shocked to receive a $9,100 bill from Verizon Wireless for data she says she couldn’t possibly have used is off the hook, as the company has decided not to make her pay up. [More]

inajeep

Senators Introduce Bipartisan Bill To Limit Law Enforcement’s Rights To Hack Stuff

A group of Senators has announced today that they are introducing a new bill into the Senate designed to prevent mass hacking of Americans’ digital devices. But the lawmakers aren’t targeting shadowy collectives or foreign nationals with their proposed legislation; they’re seeking to limit the scope of actual Federal agencies’ powers.

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The 3 Big Things We’ve Learned About Your Cable Bill

The 3 Big Things We’ve Learned About Your Cable Bill

Over the last few months, we’ve reviewed cable and internet service bills for seven of the nation’s largest providers in an attempt to make sense of all those fees and charges. So what did we learn from these bills covering cable, satellite, and fiber customers from Connecticut to California? [More]

Zachary Rupert

The Consumerist Guide To Understanding Your Dish Network Bill

When you sign up for telecommunications services — some combination of TV, broadband, and/or phone — you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% again on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One business at a time, we’re using real customers’ bills to break it down. We’ve covered Comcast, TWC, DirecTV, Charter, FiOS, and Uverse in our bill guide series so far. Now, it’s Dish’s turn. [More]

(John)

Hello! Do you like our series that has been breaking down real-life cable and satellite bills to help explain what all those dozens of little charges are? Us, too! We’d like to add DISH NETWORK to the list (which so far includes Comcast, DirecTV, Charter, TWC, Uverse, and FiOS) but to make that happen we need some help. Namely, bills from real-life Dish subscribers! If you’re willing to share yours with us, please e-mail a copy to tips@consumerist.com. As always, we won’t publish any identifying information, but the more we have the more right we can make the story. Thanks, and here is a picture of a cat.

DoorFrame

FCC-Limiting, Net-Neutrality-Scuttling Bill Passes House

The House of Representatives passed a bill this morning that seeks to limit the FCC’s net neutrality authority and could limit the commission’s ability to investigate consumer complaints about unreasonable charges from and behavior by their ISPs.

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The Consumerist Guide To Understanding Your AT&T U-verse Bill

Mike Mozart

When you sign up for telecom services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones should you blame the government for, and which are made up by your cable company? One cable company at a time, we’ve been using real customers’ bills to break it down. In previous installations we’ve gone through Comcast, DirecTV, Charter, TWC, and FiOS; now, it’s AT&T’s turn.

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The Consumerist Guide To Understanding Your Verizon FiOS Bill

The Consumerist Guide To Understanding Your Verizon FiOS Bill

When you sign up for telecom services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones should you blame the government for, and which are made up by your cable company? One cable company at a time, we’ve been using real customers’ bills to break it down. In previous installations we’ve gone through Comcast, DirecTV, Charter, and TWC; now, it’s Verizon’s turn.

[More]

Sapurah Lashari

Are Employee Student Loan Contributions The Next 401(K)?

Any help graduates can get when it comes to repaying their mountains of student loan debt is often welcome: from cities offering debt forgiveness to keep young adults in their areas to programs in which states will pay for portions of their education. Now, more employers are jumping on the assistance train by providing student loan payment contributions as part of their compensation plans.  [More]

The Consumerist Guide To Understanding Your Charter Cable Bill

The Consumerist Guide To Understanding Your Charter Cable Bill

When you sign up for telecom services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re using real customers’ bills to break it down. We’ve already looked at Comcast, TWC, and DirecTV, so now it’s Charter’s turn.

[More]

Want To Help Us With A Guide? Send Us Your Charter Bill!

Hi there! Do you like our series on understanding your cable bills — featuring Comcast, TWC, and DirecTV — so far? We’re looking for help continuing it. If you are a Charter customer with a triple-play package, would you please consider sending us a copy of your bill to tips@consumerist.com to help with the next story? As always, we won’t publish any identifying information, but we need eyes on a few more bills to make sure we get this one right.

The Consumerist Guide To Understanding Your DirecTV Bill

Ángel Raúl Ravelo Rodríguez

When you sign up for telecommunications services — some combination of TV, broadband, and/or phone — you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One business at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast and TWC. This time we’re switching it up a bit to have a look at satellite, and will be dissecting a bill from DirecTV.

[More]

The Consumerist Guide To Understanding Your Time Warner Cable Bill

The Consumerist Guide To Understanding Your Time Warner Cable Bill

When you sign up for services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be 30-40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast. Up now: Time Warner Cable. [More]

The Consumerist Guide To Understanding Your Comcast Bill

The Consumerist Guide To Understanding Your Comcast Bill

When you sign up for services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $89 a month… and yet the price you actually pay can be 30-40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re going to use real customers’ bills to break it down. First up: Comcast. [More]

California Senate Passes Bill Allowing Consumers To Fight Unfair Default Judgments

California Senate Passes Bill Allowing Consumers To Fight Unfair Default Judgments

We recently told you how potentially millions of Americans are stuck with someone else’s debt because of the large number of default judgments in favor of debt collectors.  Yesterday, lawmakers in California approved a bill aimed at giving consumers in that state some ability to fight back.
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California Senate Approves Bill To Regulate E-Cigarettes Like Traditional Tobacco Products

California Senate Approves Bill To Regulate E-Cigarettes Like Traditional Tobacco Products

Eight months after the California Department of Health declared that e-cigarettes were a threat to public health, the state’s lawmakers are taking steps to ensure the devices are regulated much like their traditional counterparts. [More]

For-Profit College Industry Continues To Bemoan Recently Enacted Gainful Employment Regulations

For-Profit College Industry Continues To Bemoan Recently Enacted Gainful Employment Regulations

A month after the implementation of long-awaited regulations aimed at reining in for-profit colleges went into effect, opponents of the new rules aren’t simply backing away nicely. Instead, they continue push repeal of the new law, saying it unfairly targets the proprietary schools.

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Senate Advances Bill That Would Require Social Media Sites To Report “Terrorist Activities”

Senate Advances Bill That Would Require Social Media Sites To Report “Terrorist Activities”

If it seems like everyone uses social media, well, that’s because basically everyone does. But it’s not just cake recipes and birthday party meet-ups people plan online; plenty of illegal activity gets talked about in digital space, too. And now members of the Senate want to make sure that when certain kinds of no-no topics pop up, the platform owners let the feds know.

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