In response to the announcement issued yesterday by Mr. Jobs, I would like to know how is it even reasonable to expect that pissed off customers WANT $100 towards more Apple gear? What good does $100 towards new stuff do, if I never plan to shop at Apple again as a result of this greedy stunt? I’m in the tech industry–one could reasonably expect that a new version and a lower price would happen around December, given the holidays and the fact that it’s 6 months after the launch. But this week, and a 33% cut? That’s outrageous, especially when the standard return policies for most smart retailers are 30, 60 or 90 days…not 14. Apple has just destroyed their brand in my eyes.
backlash
Thanks All The Same, Steve Jobs, But We'd Rather Have The Cash
By 9.7.07
By 8.14.07
../../../..//2007/08/14/oj-simpsons-confession-if/
OJ Simpson’s “confession” If I Did It will finally be published, with all proceeds going to the Goldman family. The book will also feature their commentary. [Time]
Hey Dell, Where Are Those "Very Cool" Laptops Your Customers Ordered?
By 8.6.07
They laptops were originally supposed to ship on June 26. According to Dell’s website, their current ship date is August 28. Dell’s customers are mad, mad, mad. They got no warning that their computers would take weeks and weeks to ship. We’re also getting reports that Dell is giving customers the run around when they try to cancel.
Jericho To Re-Run On CBS, Jericho Fans Beg You To Watch It
By 6.21.07
Jericho fans sent 50,000 lbs of nuts to CBS in an effort to get them to bring back the show… and they won. CBS will add new episodes of Jericho into their line-up this fall as a mid-season replacement.
HBO Backlash: Subscribers "Crash" HBO's Website Complaining About Sopranos Finale
By 6.11.07
This was whimpering. If you’re angry at wasting an hour, complain with your wallets.
The Sopranos finale was most notable to this website because it was being used in a thumbscrew-like fashion to “suggest” that analog cable subscribers switch to digital. Comcast, in particular, took HBO off analog cable to coincide with the finale, in the hopes that analog subscribers would switch. Now, oh boy, are people mad.
Brownberry Backlash Results In Return To Original Recipe
By 6.5.07
Sales were falling, and the makers of Brownberry’s Natural Wheat bread didn’t know what was wrong. Blind taste tests were held and the results were in. Brownberry was “too firm and too bitter.” So they changed it.
Billboard Diagramming Female Flaws Causes Backlash
By 6.4.07
A billboard depicting a model wearing little more than a shirt has drawn the ire of the women of Glenview, IL. From the Chicago Tribune:
The 10-foot-by-36-foot sign along Willow Road near Patriot Boulevard depicts a model lying on the beach with lines pointing to “problem” areas on her body, such as facial lines and wrinkles, and corresponding “solutions,” including Botox.
Home Depot CEO "Li'l Franky" Apologizes For Wasting Your Time
By 3.16.07
Ok, we know we said we liked those mea culpas, but we’re starting to regret it. Now new CEO of Home Depot Frank “Li’l Franky” Blake is getting in on the act. He’s apologized to Home Depot’s customers after a column on Home Depot’s faults ran in papers across the nation. (We covered it in our Everyone Hates Home Depot Roundup…)
Is iPhone The New Zune? Let The Backlash Begin.
By 1.16.07
Let the backlash begin: Now that the iPhone has been announced and praised, it’s time to have second thoughts. All before anyone has even properly reviewed one. Hooray for the media.
Consumers Have Spoken: OJ Book/TV Special Canceled
By 11.20.06
“I and senior management agree with the American public that this was an ill-considered project,” said Rupert Murdoch, News Corp. chairman. “We are sorry for any pain that his has caused the families of Ron Goldman and Nicole Brown Simpson.”
