Here’s Why The Raiders Of The Lost Walmart Aren’t Really Funny

Here’s Why The Raiders Of The Lost Walmart Aren’t Really Funny

We regularly post discoveries from what we call the Raiders of the Lost Walmart, usually obsolete technology that is still on the shelf at comically high prices. It’s fun to laugh at the ancient digital cameras, defunct multiplayer games, and indestructible classic phones on the shelf, but the electronics clearance shelf can be a hazardous place for people who don’t read fine print. [More]

The Consumerist Guide To Understanding Your AT&T U-verse Bill

Mike Mozart

When you sign up for telecom services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones should you blame the government for, and which are made up by your cable company? One cable company at a time, we’ve been using real customers’ bills to break it down. In previous installations we’ve gone through Comcast, DirecTV, Charter, TWC, and FiOS; now, it’s AT&T’s turn. [More]

Mike Mozart

AT&T Copies Comcast, Lets U-Verse Customers Pay $30 To Avoid Data Caps

We don’t know why anyone would want to be like Comcast, but AT&T sure seems to be doing its best to dress itself up just like the chaps from Kabletown. They both hate community broadband and will lobby to shut it down when it competes with their services, and they both only offer competitive pricing when Google Fiber is in the mix. Now AT&T is following Comcast’s lead on data caps, by generously offering to let customers pay more to avoid running into those monthly limits. [More]

(Chris Blakeley)

Broadband Industry: It’s Unfair If Facebook Can Collect Your Data, But AT&T Can’t

Later this week, the Federal Communications Commission will be voting on a proposal intended to protect some of your personal data from being shared by your Internet service provider, by requiring that the ISP first get your permission. As the vote approaches, the broadband industry is trying to make the case that your ISP’s collecting and sharing of customer data is no different than Facebook or Google’s. [More]

(Jeffrey)

Netflix Admits To Throttling Its Own Streams On AT&T, Verizon Wireless Because Data Caps

If you have a network connection of a certain speed available on your phone, you expect receive data at roughly that speed, more or less. That’s how it works. Except that’s not how it’s been working for Netflix: the popular streaming video service was moving at a fraction of what users expected, on Verizon and AT&T networks. Consumers were all ready to line up and blame their mobile carriers, but the wireless companies weren’t the ones screwing around with anything, as it turns out. Netflix was. [More]

Mike Mozart

Why Doesn’t AT&T Require Email Verification Before Sending Sensitive Account Information?

There’s a reason why companies that handle sensitive billing information may ask customers to verify their email addresses before sending any communications. It’s to prevent customers from seeing things they shouldn’t. So why doesn’t AT&T have such a safeguard in place for its customers? [More]

Comcast, AT&T Lobbyists Help Kill Community Broadband Expansion In Tennessee

YayAdrian

When cable and telecom companies go through the effort of writing anti-consumer legislation for states, they can later be counted on to lobby to keep those laws in place when challenged. Case in point: Lobbyists for Comcast and AT&T recently helped kill a small piece of legislation in Tennessee that would have allowed a city-run utility to expand the reach of its broadband service. [More]

Thanks To Google Fiber And AT&T, Comcast Gigabit Service Will Only Cost $70 In Atlanta

Kevin Burkett

Earlier this year, Comcast announced that Atlanta would be one of the five markets to get a taste of new broadband technology that provides fiberoptic-level data speeds over existing cable lines. And while the cable company has previously charged exceedingly high amounts for high-speed fiber access, Comcast says it will only be charging $70/month in Atlanta for this new service. [More]

Court Reminds Us All: You Have No Right To Sue Your Phone Company

jetsetpress

If you don’t like your wireless company’s service, or your current rate plan, you’re free to change providers. But if you think your wireless provider is breaking the law, you can’t sue the company; and it doesn’t matter which of the four major carriers you have, because they all strip their customers’ of their legal rights. [More]

mjaysplanet

AT&T Is Holding Open Enrollment For Phone Insurance, If You’re Into That

Open enrollment for insurance is the very special time of year when at your job or on a health insurance exchange, you are able to add or drop insurance or change plans for any reason or for no reason. It also exists for other kinds of insurance, like insurance on your mobile phone. AT&T is running an open enrollment period now, if you want phone insurance but failed to sign up within 30 days of buying yours. [More]

No Satellite Needed: DirecTV To Offer Online-Only Pay-TV Service

No Satellite Needed: DirecTV To Offer Online-Only Pay-TV Service

More than a year after competitor Dish launched its Sling TV live streaming service, DirecTV is following suit with the announcement of a new product called DirecTV Now. [More]

(frankieleon)

AT&T Sues Louisville To Make City Less Attractive To Google Fiber

Google hasn’t even decided whether or not it will bring its high-speed Fiber broadband and TV service to Louisville. The Kentucky city is currently listed as merely a “potential” Fiber market. But that hasn’t stopped AT&T from suing Louisville administrators in an effort to make sure that Google will have a tougher time if it chooses to launch there. [More]

Hundreds Of Thousands Of Consumers Call On AT&T To Help End Robocalls

Hundreds Of Thousands Of Consumers Call On AT&T To Help End Robocalls

In spite of efforts to legislate and regulate them out of existence, unwanted prerecorded and/or auto-dialed robocalls are still dominate consumers’ complaints about their phone service. Today, our colleagues at Consumers Union delivered a petition — signed by hundreds of thousands of people who want the nation’s telecom providers to do something about robocalls — to the AT&T headquarters in Texas. [More]

The Consumerist Guide To Understanding Your DirecTV Bill

Ángel Raúl Ravelo Rodríguez

When you sign up for telecommunications services — some combination of TV, broadband, and/or phone — you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One business at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast and TWC. This time we’re switching it up a bit to have a look at satellite, and will be dissecting a bill from DirecTV. [More]

(Mike Mozart)

AT&T Offers Switchers [Up To] $650, Two-For-One Phone Deal

Now that mobile carriers have switched from subsidizing handsets to making us buy them our own darn selves, their inducement for customers to switch is now offering to pay off what you owe to our old carrier. That could be early termination fees, or your balance from buying a device on installments: doesn’t matter. T-Mobile started the trend, and now AT&T is increasing their incentive. [More]

AT&T Will Test 5G Service In Texas This Year; Could Be Up To 100 Times Faster Than LTE

AT&T Will Test 5G Service In Texas This Year; Could Be Up To 100 Times Faster Than LTE

For most people, the term “5G” is still some ineffable promise of lightning-fast wireless data that will — like the cable arrive sometime between two and five… years from now. AT&T is hoping to get a better idea of exactly what this next generation of wireless connectivity will be when it starts testing in Texas later this year. [More]

DCvision2006

Did Net Neutrality Kill Broadband Investment Like Comcast, AT&T, Verizon Said It Would?

Last year, when the FCC was preparing to vote on the new Open Internet Order (aka “net neutrality”) and its reclassification of broadband Internet as a vital utility, virtually the entire telecom and cable industry claimed this change would ruin investment and slow innovation. But a look at the year-end financial figures for the biggest naysayers casts a lot of doubt on these dire predictions. [More]

T-Mobile Creates Drinking Game For AT&T Earnings Call, Hopes You Get Drunk Enough To Switch

T-Mobile Creates Drinking Game For AT&T Earnings Call, Hopes You Get Drunk Enough To Switch

Earning calls can be a drag, full of heavily massaged numbers and industry jargon meant to make anyone listening fall asleep. To spice things up, T-Mobile has created a drinking game, but not for their own magenta-hued earnings. Instead, T-Mo is intent on getting everyone drunk while listening to AT&T’s quarterly report.
[More]