Joe Gratz

Chamber Of Commerce Files Lawsuit To Stop American Consumers From Being Able To File Lawsuits

The U.S. Chamber of Commerce may sound like a government agency or a quaint organization of helpful business leaders, but it is, in fact, the single largest lobbying organization in the country, spending nearly $104 million last year alone on lobbying, about $40 million more than any other group. The Chamber also thinks the U.S. Constitution is mistaken, that the Sixth and Seventh Amendments don’t apply to consumers; that the mere fact you are a customer should strip you of your constitutional right to sue banks like Wells Fargo or credit bureaus like Equifax when they open millions of bogus accounts in customers’ names or fail to protect sensitive information for more than 100 million people.

And how does the Chamber of Commerce plan to stop the American people from being able to bring lawsuits? By doing the one thing it doesn’t want you to be able to do. [More]


Lawmakers Who Want To Hand ‘Get Out Of Jail Free’ Card To Banks Made Millions From Financial Sector Last Year

As expected, Republican lawmakers in both the House and Senate have introduced legislation that would overturn new rules intended to make sure that bank and credit card customers aren’t stripped of their right to file lawsuits in a court of law. Not surprisingly, many of the politicians pushing this pro-bank bill recently received significant financial support from the financial sector. [More]


GOP Moving Forward With Plan To Block New Legal Protections For Bank, Credit Card Customers

The Consumer Financial Protection Bureau recently finalized new rules that prevent banks and other financial institutions from stripping customers of their constitutional right to a day in court. As expected, bank-backed lawmakers in both the House and Senate are now planning to pass fast-track legislation that would undo these protections and make sure banks retain their “get out of jail free” card. [More]

Ángel Raúl Ravelo Rodríguez

AT&T, DirecTV Reportedly Overcharged Thousands Of Customers

When you get promised one rate and charged another, it’s frustrating. When it happens to thousands of customers getting service from the same company all at once, it’s probably a sign of a systematic problem. And one report now says thousands of AT&T and DirecTV customers have been complaining about exactly that for years. [More]

Justice Gustine

Customer Sues Charter For Selling Their Data Without Consent

It may become one of the defining questions of our age: Does your personal data become someone else’s asset as soon as you go online? One Charter customer says that he has a right to determine how his data is used, and that the cable/internet company failed to get his permission or disclose that it would be using this information for its own gain. [More]


5 Things We Learned About Sexual Harassment & Discrimination Claims Against Kay Jewelers, Jared

A year after Sterling Jewelers’ Kay Jewelers found itself on the receiving end of thousands of complaints from customers alleging the company swapped out their diamonds for fake ones, hundreds of employees are alleging they were victims of sexual harassment and discrimination at Kay and Jared the Galleria of Jewelry.  [More]

Adam Fagen

Did You Get A Gadget For Christmas? It’s Time To Opt Out Of Mandatory Arbitration!

Did you receive any fun gadgets as holiday gifts? If so, it’s time to check over that user agreement most people usually ignore to see if you have signed away your legal rights, or if you still have a chance to protect your right to a day in court. [More]

Adam Fagen

Financial Regulators Race To Finish New Rules, But Congress Can Still Try To Roll Them Back

The wheels of government turn slowly, especially when it comes to rulemaking — the process by which a federal agency proposes, drafts, and finalizes new rules. It can take anywhere from a few months to a few years for this process, but with the incoming Trump administration giving every indication of having a light-touch on regulation, financial regulators have reportedly kicked things into high gear to finish up pending rules in the next two months, even though Congress may be able to roll them back. [More]

More Companies Turn To Mandatory Arbitration: CreditKarma, Redbox, Kitty Bed Maker

More Companies Turn To Mandatory Arbitration: CreditKarma, Redbox, Kitty Bed Maker

People in a wide variety of circumstances, from drivers signing up to work for Uber to senior citizens entering a nursing home, sign mandatory binding arbitration agreements. Two popular online services have recently started to require that customer disputes go to arbitration, and a reader sent along a product purchased online — a cat bed — that came with a arbitration agreement of its own. [More]

Nursing Home Industry Files Lawsuit To Keep Preventing Patients From Filing Lawsuits

Nursing Home Industry Files Lawsuit To Keep Preventing Patients From Filing Lawsuits

Last month, the federal government issued new rules for nursing homes, barring most long-term care facilities from using forced arbitration agreements to stop new residents from filing lawsuits against the homes. Now nursing home operators and industry trade groups are challenging that rule by doing the one thing they want to prevent their patients from doing: going to court. [More]


New Rule Will Stop Many Nursing Homes From Stripping Residents Of Their Right To Sue

As we’ve written about previously, some nursing homes and other long-term care facilities use forced arbitration contracts to prevent their residents bringing a legal action against the home in a court of law. Today, the Department of Health and Human Services issued a new rule that will prohibit long-term care facilities that accept Medicare or Medicaid from forcing residents into arbitration. [More]


Lawyer: Employers Should Take Away Workers’ Right To Sue; Arbitrators “Know Where Their Bread & Butter Comes From”

The Consumer Financial Protection Bureau is currently working on rules to stop banks, credit card issuers, and others from forcing customers to sign away their right to a jury trial. Opponents claim that this change will only benefit trial lawyers, but some candid advice from one lawyer shows exactly why these protections are needed — and who really stands to benefit. [More]


House Passes Bill Allowing Banks To Continue Using “Get Out Of Jail Free” Card

A few months back, the Consumer Financial Protection Bureau proposed new rules that would limit how banks, credit card companies, and other financial services could shield themselves from legitimate lawsuits by forcing customers to sign away their constitutional rights. Now, the House of Representatives has passed an appropriations bill that, if signed, would stop the CFPB from enforcing these rules and give banks back their “get out of jail free” cards. [More]

Adam Fagen

Lawsuit Against For-Profit Sanford Brown Institute Moves Forward, Despite Arbitration Clause

The highest court in New Jersey has ruled that a lawsuit filed by former students against for-profit educator Sanford Brown Institute can move forward, even though the school’s enrollment agreement has an arbitration clause that takes away students’ right to file such lawsuits.  [More]

Alan Rappa

Amazon Goes After Third-Party Sellers For Buying, Creating Fake Reviews

Months after filing several lawsuits to block companies from selling fraudulent positive reviews on its site, Amazon is now turning its focus to those that purchase the fake reviews, taking action against one company and two individuals who sell on the e-commerce site.  [More]

Take This Weight-Loss Supplement And Give Up Your Right To A Jury Trial

Take This Weight-Loss Supplement And Give Up Your Right To A Jury Trial

If you wanted to get an idea on the ridiculous overuse of forced arbitration, here’s one of the more absurd examples we’ve seen — a weight-loss supplement with the added non-benefit of stripping users of their right to sue the company that made the pills. [More]


Reminder: You Should Opt Out Of Starbucks Card Mandatory Arbitration Now. Here’s How

This week, the new terms and conditions for Starbucks cards — the gift and stored-value cards that you can use to rack up rewards in their newly revamped reward program — went into effect. That means existing users have until May 12 to opt out of the chain’s normal requirement that card users waive their right to sue the company. [More]

Are You Unintentionally Signing Away Your Elderly Parents’ Right To Sue Their Nursing Home?

Are You Unintentionally Signing Away Your Elderly Parents’ Right To Sue Their Nursing Home?

When an elderly parent is no longer able to make sensible medical decisions for themselves, an adult child is often named a medical proxy to handle these important calls. But does this life-or-death authority over a parent’s medical care carry over to things like signing legally binding contracts, and possible signing away your, or your parent’s, right so sue their nursing home? [More]