For months, government agencies have been warning that popular antivirus software could be giving Russian intelligence agencies a back door into American computers and secrets. Now a new report says not only that it could happen, but that it already has, at least once. [More]
antivirus
![JeepersMedia](../../consumermediallc.files.wordpress.com/2016/08/bestbuy.jpg?w=300&h=225&crop=1)
Best Buy Pulls Controversial Kaspersky Security Products
In the modern era, it’s always worthwhile to consider how to protect your systems from unwanted, malicious actors. Kaspersky Labs’ software has been a popular option for doing just that for close to two decades now — but after increasing scrutiny of their founder’s potential ties to the Kremlin, one major retailer has decided to stop selling their security suite. [More]
![Sol Es](../../consumermediallc.files.wordpress.com/2016/05/keyboard_hands.jpg?w=300&h=225&crop=1)
Report: FBI Asks Private Sector Companies To Stop Using Kaspersky Products
Obviously, it’s best practice to use antivirus and malware protection on anything you have that can connect to a network — and that goes double for businesses. But a new report says that the FBI is now asking several companies in the private sector to phase out use of products from Kaspersky Labs over concerns about the founder’s Russian background and ties. [More]
![Symantec Buys LifeLock In $2.3B Marriage Of Online Security, Privacy Services](../../consumermediallc.files.wordpress.com/2016/11/symantec1.jpg?w=300&h=225&crop=1)
Symantec Buys LifeLock In $2.3B Marriage Of Online Security, Privacy Services
With cybercriminals increasingly using malware and phishing attacks to steal sensitive personal information, it’s perhaps not surprising that a company that makes online security software would want to acquire a business that offers identity theft protection services — even one that has been heavily penalized for not living up to its promises. [More]
![Raiders Of The Lost Wal-Mart Are Virus-Proof Through 2011](../../consumermediallc.files.wordpress.com/2015/06/defender_pro.jpg?w=300&h=225&crop=1)
Raiders Of The Lost Wal-Mart Are Virus-Proof Through 2011
The Raiders of the Lost Walmart are the brave retail archaeologists who comb our nation’s retail stores for hopelessly outdated electronics at comically high prices. The items may not always be useless or dangerous, but they are destined to either be purchased by clueless customers or to sit on the shelf indefinitely. [More]
![Raiders Of The Lost Walmart Need To Mail This Rebate Before July 1, 2004](../../consumermediallc.files.wordpress.com/2014/08/upgrade.jpg?w=300&h=225&crop=1)
Raiders Of The Lost Walmart Need To Mail This Rebate Before July 1, 2004
Do you have a slightly older computer that would work with slightly old anti-virus software? If so, stop by your nearest big-box store. The Raiders of the Lost Walmart, brave seekers of retail antiquities, have found large caches of ancient security programs for sale at big-box discount and office supply stores. [More]
![This HDMI Cable Represents The Edge Of Human Stupidity](../../consumermediallc.files.wordpress.com/2012/07/siri-isnt-great-at-chinese-especially-when-it-comes-to-questions-about-tiananmen-square.png?w=165&h=109&crop=1)
This HDMI Cable Represents The Edge Of Human Stupidity
We’d like to believe that the packaging for this HDMI cable is the victim of poor translation or some kind of misunderstanding. We sincerely hope that no one working in the consumer electronics industry believes that digital video is susceptible to viruses, those viruses cause noises, and that you can fend them off with a nice coating of Mylar. But we’ve had to deal with the public, and know better. [More]
![Google Warning Infected Users About Malware](../../consumermediallc.files.wordpress.com/2012/06/yourcomputerinfected.jpg?w=300&h=171&crop=1)
Google Warning Infected Users About Malware
Google has started putting a yellow box with a warning at the top of search results pages for users who may have been infected with a certain kind of malware. [More]
![Security Patching For XP Service Pack 2 Ends Today](../../consumermediallc.files.wordpress.com/2012/06/071310-003-windows-xp-updates.jpg?w=280&h=189&crop=1)
Security Patching For XP Service Pack 2 Ends Today
If you’re still using Windows XP SP2, you’re about to be on your own. Today Microsoft releases its final security update for Service Pack 2 (the 32-bit version, at least). [More]
![Should You Abandon McAfee Or Take Their Free 2-Year Extension?](../../consumermediallc.files.wordpress.com/2012/06/042710-001-mcafee-attack.jpg?w=274&h=198&crop=1)
Should You Abandon McAfee Or Take Their Free 2-Year Extension?
If you use McAfee’s anti-virus program and have Windows XP with SP 3, you may have noticed last week that your PC was shutting down every 60 seconds. That was because McAfee pushed out an update that it now admits wasn’t properly tested. To apologize, the company says it will reimburse you for repairs (although it hasn’t provided details on this yet), and it’s offering everyone who was affected a free 2-year extension of the service. Should you take the offer and call it even? Seth Rosenblatt at Cnet says you shouldn’t bother. [More]
![Hey, Digital River, Try Reading Your Customer Service Email](../../consumermediallc.files.wordpress.com/2012/06/bitdefender.jpg?w=254&h=52&crop=1)
Hey, Digital River, Try Reading Your Customer Service Email
Reader Lance emailed Digital River to opt-out of the automatic license renewal that came with his three-year subscription to BitDefender Antivirus. Rather than read Lance’s email, Digital River instead decided to cancel his entire purchase. After throwing several protest emails into Digital River’s customer service void, Lance decided to accept the refund so he could buy a different antivirus package. Except now, the refund is nowhere to be found…
![Symantec's Support Chat: Upsells And Freeware, But Not A Lot of Support](../../consumermediallc.files.wordpress.com/2012/06/030609-004-symantecchat494.jpg?w=300&h=212&crop=1)
Symantec's Support Chat: Upsells And Freeware, But Not A Lot of Support
Something bad has happened to Symantec’s once-good chat service, notes Neil J. Rubenking at PC Mag. In the past, he says, they were helpful and knowledgable; now they pass freeware apps off as their own and attempt to get you to pay $100 fees for their “expert” service when you’re trying to troubleshoot a problem with them. He writes, “My new experiences while evaluating Norton 360 version 3.0 opened my eyes to the magnitude of the problem. Did Symantec switch outsourced support companies? Has the chat support team gone rogue?”
![Apple Pulls Anti-Virus Advice Due To Bad PR?](../../consumermediallc.files.wordpress.com/2012/06/applekid.jpg?w=300&h=225&crop=1)
Apple Pulls Anti-Virus Advice Due To Bad PR?
According to Computerworld, Apple yanked a “controversial” support document from its website Tuesday, after it began a heated debate among the Apple faithful. What was the controversial advice? Apple suggested its users run anti-virus software.