It might be hard for one to argue that there’s a lack of options when it comes to digital wallets and mobile payment systems. The list that includes among others Apple Pay, PayPal, Google Pay, and Square is getting longer as American Express announced today that it would make a foray into the increasingly crowded sector with Amex Express Checkout. [More]
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American Express Automatically Switched Me To Paperless Statements; Is That Legal?
By 7.8.15
From paying bills online to reading an e-book, advancements in technology have changed just about every aspect of consumers’ lives that used to be printed on paper. But what if you prefer getting your credit card statement in the mail and then find out that you’ve been changed over paperless statements without being asked? [More]
Visa, MasterCard Cut Ties With Backpage.com After Pressure From Law Enforcement
By 7.1.15
After pressure from law enforcement, both Visa and MasterCard have announced they will no longer process payments for classified ads on Backpage.com. The site has often been criticized for its “Adult” section, which some say makes it easy for pimps and sex traffickers to solicit customers for sex. [More]
New Plenti Rewards Card Not As Rewarding As It Looks
By 6.1.15
I carry a lot of store loyalty cards around. I have a separate wallet for them. I have five different cards just for different pet stores. “Another loyalty card” is not something that America seems to need. Yet last month, American Express introduced a loyalty program called Plenti, which promises to let you accumulate points on purchases at different retailers and other businesses. The problem is that the rewards aren’t as flexible as the card’s ad campaigns imply. [More]
AmEx, Jawbone Partnership Allows Customers To Buy Things Using Fitness Trackers
By 4.15.15
Using your phone to pay for things at the register is so 2014. With the soon-to-be released Apple Watch allowing payments to be made with a flick of the wrist, other wearable companies are jumping on the bandwagon. Case in point: a new joint venture from Jawbone and American Express. [More]
Visa Unveils Plan To Breakdown Airline Fees Separately On Statements
By 4.8.15
With all the extra fees tacked on by airlines – bag fees, WiFi fees, seat upgrade fees – it can be hard to remember exactly what you paid for each of these add-on charges. Visa customers won’t have to worry about keeping things straight anymore, as the credit card company now plans to breakdown airline charges on monthly statement. [More]
American Express To Fight Court Ruling That Would Let Retailers Encourage Use Of Competing Cards
By 3.25.15
Back in February, a federal court ruled that American Express merchant agreements violate antitrust laws, resulting in higher costs for consumers, by forbidding retailers that accept AmEx from encouraging customers to use competing cards like those from Visa, MasterCard, and Discover. Today, the credit card company’s CEO said the company is asking the court to stay this ruling. [More]
American Express Partners With Macy’s, Exxon Mobil & Others For Coalition Loyalty Program
By 3.18.15
Forget about Costco, American Express seems to have moved on from being dumped by the warehouse club, announcing its partnership with a plethora of retailers and companies for a new venture: a coalition loyalty program. [More]
Costco Announces New Credit Card Partnership With Citi, Visa
By 3.2.15
It seems Costco is not one to sit around pining for old flames very long, as the shopping club announced today that it’s rebounding from the end of its relationship with American Express with a new partnership with Citigroup and Visa. [More]
My Credit Card Interest Rate Is Going Up. What Are My Options?
By 2.27.15
Earlier this week, American Express announced that it would be raising annual interest rates on more than 1 million accounts, leading lots of people to ask if this could happen to their credit card — and what they should do about it. [More]
American Express Raises Interest Rates In Effort To Be Just Like Other Credit Cards
By 2.25.15
The bad news continues to mount for American Express customers, as the company announced plans Wednesday to raise the annual interest rates on a number of consumer credit cards. [More]
American Express Loses Antitrust Lawsuit Over Merchant Rules
By 2.19.15
After nearly five years of legal battles, a federal court has ruled that American Express’s merchant agreements violate antitrust laws and has resulted in higher costs for consumers. [More]
JetBlue Also Reportedly Looking To End American Express Partnership
By 2.13.15
For ten years, JetBlue and American Express have been partners on the airline’s co-branded credit cards. But a new report claims that this longterm relationship may be coming to an end with JetBlue and that it’s already picked out a new partner. [More]
Costco Says Dumping American Express Was About “Saving Money For Customers”
By 2.13.15
Yesterday, American Express announced the impending end of its monogamous relationship with Costco, meaning that not only will AmEx cards no longer be accepted at the popular warehouse store but that co-branded AmEx/Costco credit cards will be useless after March 31, 2016. Now Costco is breaking its silence on the split, saying it was all done in the best interest of Costco shoppers. [More]
3 Things Costco Shoppers Need To Know About Split From American Express
By 2.13.15
Yesterday, American Express confirmed rumors that it would be ending its exclusive partnership with Costco at the end of March 2016. While that is more than a year away, Costco members and AmEx cardholders already have some important questions. [More]
Costco To Stop Accepting American Express In 2016
By 2.12.15
It’s been rumored for months that Costco and American Express would eventually end their exclusive relationship, allowing members of the warehouse club to use other cards. Now AmEx has confirmed that the deal will indeed come to an end in early 2016. [More]
Forgot To Return A Purchase? Maybe Your Credit Card Issuer Can Help
By 1.7.15
While racking up unsecured debt is generally a bad thing, there can be hidden advantages to using your credit card for everyday purchases. Two benefits that we often recommend as weapons for consumer justice are chargebacks and warranty extensions, but here’s another one that you may not be aware of: return period extensions. Yes, buying with some credit cards can give you longer to return an unwanted item to the retailer. [More]
Verizon Customer Gets Police Involved After Phone Disappears Into FedEx Vortex
By 12.22.14
So Verizon sends you a new phone worth hundreds of dollars. FedEx claims it was delivered and that you signed for it, though that’s impossible because you were miles away from home when the delivery allegedly occurred. Neither company will do anything about the issue and both blame you. What’s a decent human being to do? [More]
