When is a discount not a discount? When the product discount customers get isn’t the same thing that customers who pay full price get. See, people finishing up their free year of Amazon Prime as students can sign up for a half-price Prime account for next year. Except they’re not entitled to all of the perks that paying Prime customers get, like sharing free shipping between all members of a household and their different Amazon accounts. [More]
amazon prime
Who Ate My Amazon Account?
By 7.15.11
Some nefarious, unauthorized person “may have” accessed Joseph’s Amazon account. If you’re thinking, “So what? it’s just an e-commerce account,” note that he not only owns a Kindle and many annotated books for it, but has also now lost his purchase history and his wish list. Sure, Amazon has offered him a gift card to re-purchase the books he lost, but he’s not really keen to trust the company again. [More]
50% Off Amazon Prime Renewals For Students
By 7.14.11
Students who signed up last year for a free year of Amazon Prime are getting close to their expiration date. So, Amazon is offering them a renewal for $39, 50% off the regular price of $79. [More]
Ensenda Not Entirely Sure Where The Mailroom Might Be
By 6.29.11
Rob is an Amazon Prime customer who lives near Chicago. He likes Prime, but isn’t thrilled with his last three shipments that came through a lesser-known delivery company, Ensenda. The comments on a previous post about Ensenda’s inability to actually deliver things indicate that he’s not alone. But his packages are: abandoned and alone, lost somewhere in the system. Or dumped on the first flat service the delivery person could find. This is not the quality of service that anyone should expect from a company paid to provide overnight shipping. [More]
Amazon To Battle Netflix, Offer Unlimited Streaming To Prime Members
By 2.22.11
Nearly six months after the initial reports that it was working on a subscription video streaming service, Amazon announced today that it was joining the group of companies trying to unseat Netflix as the king of video streaming services by offering a “new benefit” to Amazon Prime members — unlimited video streaming from a library of 5,000 titles. [More]
Amazon Prime Customers Don't Like Ensenda, Either
By 11.18.10
We’ve previously shared letters from readers who aren’t thrilled with OnTrac, a regional shipping company that Amazon uses for some shipments for Amazon Prime, their all-you-can-buy unlimited free delivery option. Now we’re hearing rumblings of problems with another smaller delivery company, Ensenda. [More]
Get Amazon Prime Free For 1 Year With .Edu Address
By 7.13.10
Amazon is giving students a free year of Amazon Prime, which gives you free two-day shipping and some other nice bonuses. [More]
An Argument Against Amazon Prime
By 12.2.09
As usual, Amazon is pushing its Prime service these days, offering a free monthlong trial. On the surface, it seems like a reasonable offer for heavy customers: pay $79 and you get free two-day shipping with no minimum order amount and overnight shipping for $4. [More]
Customer Says OnTrac Is Ruining His Amazon Prime Membership
By 11.13.09
Brian paid for an Amazon Prime membership in order to expedite shipments. Unfortunately, the company contracted to deliver the goods to him doesn’t seem up to the job.
Ask Consumerist: Amazon Prime Throttling?
By 3.27.06
Teresa loves Amazon.com, but never became a member of Amazon Prime. In that service, you pay a flat rate and gets free two-day shipping on many Amazon.com items, upgrades to overnight shipping for just $3.99 an item. There’s also no minimum purchases required and a “members-only” one-click button on product pages.
