Earlier this month, Tom ordered a microbiology textbook from the Amazon Marketplace. It arrived in the mail later that week, and everything was fine. Then he received another copy of the book the next day. Then a third, and a fourth. All of the books were identical, and his credit card was only charged for the first one. What was going on here? More importantly, what was he supposed to do with the extra textbooks? [More]
amazon marketplace
How To Scam A Free Kindle From An Amazon Seller, In Four Easy Steps
By 9.22.11
Want a free Kindle? Eric shared this story of how an unscrupulous Amazon Marketplace buyer scored one from his friend through the use of lies and some attempted mail fraud. Here’s how the buyer did it. (Disclaimer: Do not actually do this.) [More]
Would You Take A Bad Amazon Marketplace Review Down For A Refund?
By 4.14.11
T. ordered a replacement power adapter for his MacBook from an Amazon Marketplace seller. He was under the impression that it was a genuine Apple product, but the $35 price tag probably should have been an indication that it wasn’t. The item arrived, worked okay, and then T. accidentally broke it. Two months after he left a tepidly negative review, he heard from the seller, offering a refund to encourage him to remove his negative feedback. Coincidentally, the seller had received a huge increase in negative feedback in the period since T’s purchase. What would you do? [More]
Amazon Takes My $1200, Sends Back Flurry Of Form Letters
By 3.9.11
One of the problems with selling online is that you can’t make your customers leave you feedback or ratings. You can remind them, offer discounts on their next purchase, and some shady vendors even try to bribe customers for food feedback. What you can’t do is force customers to leave you feedback, good or bad. Mike is a very small-time Amazon Marketplace seller, having sold seven items in the last four years, and none of the buyers have left him any feedback. He recently sold an expensive camera lens, and now Amazon has frozen his account because [More]
What Should I Do When An Amazon Marketplace Vendor Disappears?
By 9.16.10
Darren tells Consumerist that the vendor that sold him a failing MacBook Pro battery through the Amazon Marketplace has disappeared. Since the replacement battery wasn’t made by Apple, he’d like to find out what kind of warranty the battery might have and seek a replacement. Amazon is no help, and the company’s domain name is no longer registered, so e-mails bounce back. What should he do? [More]
Help! I Bought A Pirated Copy Of Windows!
By 12.11.08
Emily bought a very “high quality” pirated copy of Windows from an Amazon seller and didn’t realize that anything was amiss for an entire year.
