alaska airlines

Self-Service Airports Of The Future?: Avoid Airline Employees Until You're Actually On The Plane

Self-Service Airports Of The Future?: Avoid Airline Employees Until You're Actually On The Plane

Sometimes you’re grumpy, sometimes you’re tired or sometimes you just don’t want to have to talk to anyone at the airport. If you’re all about avoiding human interaction at the airport, prepare to be excited for the future, where there will likely be a lot less facetime as many airlines are trying out new self-service bag tagging kiosks and automated boarding systems. [More]

Alaska Airlines Cancels All Your Wedding Guests’ Flights, Forgets To Tell You

Alaska Airlines Cancels All Your Wedding Guests’ Flights, Forgets To Tell You

Rochelle has a destination wedding planned this November in Mazatlan, Mexico, and she and most of her guests planned to travel on the same Alaska Airlines flights from Seattle. They reserved this travel far in advance. Too far in advance, apparently. Alaska Airlines has since cut their number of weekly flights to Mazatlan, forcing the couple and their guests to find different flights on different days. The schedule change prevents some guests from attending altogether. The problem: the airline didn’t actually tell the couple about this, instead letting them find out from another guest who booked her travel through Orbitz. [More]